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Calling Line Identification ServicesWhite Papers (View All Report Types)
 
Avaya CS 1000: Defining Calling Line Identification Numbers
sponsored by Global Knowledge
WHITE PAPER: This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.
Posted: 14 Jun 2013 | Published: 16 May 2013

Global Knowledge

The Definitive Guide to Upgrading Your Nortel™ Communications System
sponsored by Avaya
WHITE PAPER: Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Selling Cloud Services to the Right Customers
sponsored by N-able Technologies
WHITE PAPER: This informative whitepaper provides valuable insight for MSPs about cloud impacts and the selling of managed services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

N-able Technologies

University of San Diego Advances Academic Excellence with Vblock
sponsored by VCE
WHITE PAPER: In this case study, discover how the University of San Diego leveraged a converged infrastructure to support hundreds of educational and business applications – including Oracle Hyperion – and to meet the growing demand for fast IT service delivery.
Posted: 25 Apr 2014 | Published: 31 Dec 2013

VCE

University of North Texas System Debuts IT Shared Services in the Cloud
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces an ITSM solution that utilises the cloud, and  eliminates traditional infrastructure management pain points.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

MSP Automation Breakthrough
sponsored by N-able Technologies
WHITE PAPER: This guide explores one company's unique automation solution for MSPs and how it can revolutionize your service delivery.
Posted: 15 May 2014 | Published: 15 May 2014

N-able Technologies

Are You Looking for a Way to End the Finger Pointing and Improve your Customers’ Experience?
sponsored by CA Technologies.
WHITE PAPER: This white paper explains the benefits of a monitoring solution that equips enterprise IT organizations and service providers with capabilities to dramatically improve service quality and reduce the costs and time of IT service delivery.
Posted: 04 Jun 2014 | Published: 30 Apr 2014

CA Technologies.

Your Guide to Improving Service Integration
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of a single platform IT service desk.
Posted: 24 Jun 2014 | Published: 12 Mar 2014

Pangea Systems

The Role of Deep Packet Inspection in Mobile Networks
sponsored by Arbor Networks
WHITE PAPER: DPI-based solutions provide business intelligence, service control and bandwidth management by inspecting packet header information to determine the application, source, destination and other data for each packet. Read this whitepaper to learn how mobile providers can create service packages that prioritize traffic based on these important factors.
Posted: 03 Jun 2014 | Published: 29 Apr 2009

Arbor Networks

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software
 
 
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