Calling Line Identification Services

WHITE PAPER: This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.

Posted: 14 Jun 2013 | Published: 16 May 2013

WHITE PAPER: Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade.

Posted: 02 Sep 2011 | Published: 02 Sep 2011

WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: IBM describes how implementing cloud computing internally across six departments increased efficiency and decreased expenses.

Posted: 14 Jun 2013 | Published: 14 Jun 2013

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: Find the top 5 trends in US telecom spending, including statistics concerning the effect of mobile devices and consumerization of IT on telecom operations.

Posted: 05 Jun 2013 | Published: 05 Jun 2013

WHITE PAPER: Reliability and availability are paramount when it comes to telephony. This whitepaper details a unique approach to providing reliable Voice over IP (VoIP) and how it truly delivers on its promise of "five-nines" reliability. View now to learn more!

Posted: 15 May 2013 | Published: 31 Aug 2012

WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations.

Posted: 08 Aug 2012 | Published: 29 Jun 2012

WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services.

Posted: 05 Aug 2012 | Published: 29 Jul 2012

WHITE PAPER: Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.

Posted: 14 Feb 2012 | Published: 31 Dec 2011