Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online
sponsored by Microsoft
VIDEO:
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.
Posted: 23 Aug 2010 | Premiered: 23 Aug 2010
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Tips from the Trade – Competing on Web Analytics
sponsored by SAS Institute Inc.
WEBCAST:
The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics.
Posted: 20 Aug 2009 | Premiered: Aug 20, 2009
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Webcast: A Must-See Before You BYOD
sponsored by Good Technology
WEBCAST:
Watch this on-demand webcast—"Simplify Your BYOD Implementation: Considerations and Frameworks for Success"—to see how today's leading enterprise IT departments tackle the challenges of transitioning their corporate-owned mobile fleets to BYOD.
Posted: 25 Feb 2013 | Premiered: Feb 25, 2013
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TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO:
Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010
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Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing
sponsored by Infor CRM
VIDEO:
This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012
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Can the CIO dilemma be solved?
sponsored by IBM
PODCAST:
Many companies are benefiting from a smarter approach to infrastructure and architecture.Access this podcast aimed at IT decision makers who are using technology to transform their organizations and improve business performance. Find out how you can turn your company into a smarter organization and make your IT become more strategic.
Posted: 18 Mar 2013 | Premiered: Mar 18, 2013
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Gain a Competitive Advantage as a Social Business
sponsored by IBM
VIDEO:
View this quick video to learn how Greenwell, a fictional organization based on real-life customer scenarios, gained a competitive advantage by becoming a social business with the IBM Platform for Social Business.
Posted: 09 Apr 2013 | Premiered: 09 Apr 2013
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7 Keys to MSP Success
sponsored by N-able Technologies
VIDEO:
There are plenty of MSPs in the world that are successful and profitable. Want to know how they do it? Tune into this video to find out!
Posted: 18 Dec 2012 | Premiered: 14 Jun 2012
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Author and deploy rules using WebSphere ILOG JRules Business Rules Management System
sponsored by IBM
PRODUCT DEMO:
Learn how the WebSphere ILOG JRules BRMS can automate decision making for data validation, eligibility and pricing in a real-world scenario. This demo shows how JRules BRMS allows organizations to gain a competitive advantage by adapting business systems to evolve with changing business policies and decisions.
Posted: 12 Dec 2010 | Premiered: 12 Dec 2010
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Worksoft Certify Demo
sponsored by Worksoft
PRODUCT DEMO:
Watch this demo to learn how to create automated testing processes in SAP applications with the help of Worksoft Certify.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012
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