Analytical CRM Software

VIDEO: Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.

Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

VIDEOCAST: With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT.

Posted: 17 Jan 2012 | Premiered: 17 Jan 2012

WEBCAST: Access this webcast to learn how IBM Enterprise Content Management capabilities (case management, content and predictive analytics, and document imaging and capture) can help reduce hospital readmissions, increase patient care and management, and lower administrative costs.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

WEBCAST: No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

WEBCAST: In this session, you will learn how IBM Enterprise Content Management capabilities such as IBM Case Manager and IBM Content Analytics work in an integrated manner to ensure complete co-ordination of patient information as well as how that information can be analyzed to derive trends and / or potential treatment conflicts.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

WEBCAST: Organizations are increasingly adopting application performance management (APM) to manage business services, but many are surprised with the challenges that are accompanying the benefits. Watch this webcast to hear Gartner analyst Will Cappelli's tips and best practices for getting the most out of your APM investment through predictive analytics.

Posted: 17 Feb 2012 | Premiered: 17 Feb 2012

WEBCAST: This is a rare chance to gain new perspectives on the challenges AND innovations in the healthcare industry today and how ACM and content analytics can are helping health care providers and payers gain better insights into clinical decisions and operational processes.

Posted: 16 Mar 2012 | Premiered: 16 Mar 2012

WEBCAST: In this webcast, Vantage Point Performance’s Michelle Vazzana will reveal how to coach your reps to better performing pipelines. Watch this now and learn three classic errors in pipeline management and how to avoid them, proven best practices for managing a sales pipeline, a foolproof framework for conducting pipeline coaching sessions and more.

Posted: 25 Apr 2012 | Premiered: 25 Apr 2012

VIDEOCAST: Watch this video white paper to learn how to create a shared solutions infrastructure that allows you to upgrade any application component without bringing down your entire enterprise, while lowering costs, increasing efficiency, and improving visibility into your business processes.

Posted: 22 Sep 2010 | Premiered: 22 Sep 2010

WEBCAST: Watch this webcast as Forrester's Scott Santucci explores the new sales paradigm and discusses how businesses must alter their selling models. Also discover what the real value of a sales force is today, what today's sales person looks like and what a 'selling system' is and how it helps increase the productivity of the sales person of the future.

Posted: 25 Apr 2012 | Premiered: 25 Apr 2012