Telephony Software

EGUIDE: If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.

Posted: 19 Nov 2020 | Published: 19 Nov 2020

CASE STUDY: With the evolving nature of the workplace, more and more companies are demanding collaborative voice and audio-conferencing options within C3’s GCC High solutions. In this white paper, learn why C3 decided to partner with CallTower to create a voice-enabled Microsoft 365 GCC high solution.

Posted: 21 May 2020 | Published: 21 May 2020

WHITE PAPER: This brief white paper covers 9 critical capabilities to demand from your interactive voice response (IVR) cloud hosting provider.

Posted: 13 Mar 2012 | Published: 13 Mar 2012

WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.

Posted: 02 Mar 2012 | Published: 01 Sep 2010

ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.

Posted: 10 Aug 2004 | Published: 24 May 2004

WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.

Posted: 13 Dec 2010 | Published: 13 Dec 2010

CASE STUDY: This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.

Posted: 24 Jan 2014 | Published: 24 Jan 2014

WHITE PAPER: This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.

Posted: 11 Mar 2014 | Published: 28 Feb 2013

WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.

Posted: 09 Feb 2010 | Published: 09 Feb 2010

WHITE PAPER: This case study take an in-depth look at how one manufacturing company was able to enhance their Microsoft Lync and SharePoint solutions to improve user experience and cut travel costs.

Posted: 27 Sep 2013 | Published: 27 Sep 2013