How AI Is Powering the Next Generation of Support Agents
sponsored by SearchUnify
RESOURCE:
When it comes to contact center agents, many support teams still rely on manual processes—preventing them from servicing customers in the most efficient, effective way. Luckily, AI and cognitive search can help. Learn how AI is powering the next generation of support agents in this blog post.
Posted: 09 Mar 2020 | Published: 09 Mar 2020
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Cognitive Search for Better Self-Service: 10 Secrets No Vendor Will Tell You
sponsored by SearchUnify
EBOOK:
Download this eBook to explore best practices - and secrets that no vendor tells you – about the end-to-end process of implementing AI-powered search and the benefits it can bring to your organization.
Posted: 10 Mar 2020 | Published: 10 Mar 2020
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Building Knowledge-First Organizations with Cognitive Search
sponsored by SearchUnify
RESOURCE:
When knowledge sits in silos, and there’s no unified search strategy in place, organizations face a long list of challenges including missing documentation, inaccurate information, duplication, and more. Luckily, implementing AI-powered site search can mitigate some of those challenges. Read this blog post to learn how it can help you.
Posted: 03 Mar 2020 | Published: 03 Mar 2020
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Analyst Evaluation: How 12 Cognitive Search Vendors Compare
sponsored by SearchUnify
RESEARCH CONTENT:
As legacy enterprise search technology becomes outdated and less effective, use of AI technologies such as natural language understanding will dictate which providers will lead the pack. Download this Forrester Wave report to see how 12 cognitive search providers—including Attivio, Coveo, Grazitti and more—measure up.
Posted: 04 Mar 2020 | Published: 04 Mar 2020
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The Definitive Guide to Boosting Intranet Adoption with Cognitive Search
sponsored by SearchUnify
EBOOK:
Download this guide to explore some common reasons why intranets fail and how you can leverage cognitive search to tackle them for maximum adoption.
Posted: 06 Mar 2020 | Published: 06 Mar 2020
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The Support Leader’s Checklist to Making the Right Cognitive Search Investment
sponsored by SearchUnify
RESOURCE:
In this blog post, learn about the benefits of adopting cognitive search, and the 6 things to look for in a possible solution.
Posted: 05 Mar 2020 | Published: 05 Mar 2020
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SearchUnify Helps Rubrik Scale its Customer Service Operations
sponsored by SearchUnify
CASE STUDY:
Download this case study to learn about Rubrik’s experience implementing AI and NLP-powered search tool, SearchUnify, and how it helped them amp up case deflection by 20%.
Posted: 16 Mar 2020 | Published: 16 Mar 2020
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How to Move from Opt-Out to Community Relevance: 31 Keys to Success in the SAP Ecosystem
sponsored by JonERP
WHITE PAPER:
In this resource, find 31 tips for inbound content marketing to the SAP community. This fresh approach to marketing engages prospects on social channels while also attracting search traffic via compelling content. Read more inside to learn how to target the SAP ecosystem and become a relevant vendor in the market.
Posted: 18 May 2012 | Published: 18 May 2012
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NetAcuity: The Industry Standard for IP Intelligence Technology
sponsored by Digital Element
PRODUCT OVERVIEW:
NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.
Posted: 31 Jan 2008 | Published: 29 Jan 2008
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Removing Internet Anonymity Barriers with IP Intelligence
sponsored by Digital Element
WHITE PAPER:
NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence.
Posted: 31 Jan 2008 | Published: 01 Jan 2007
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