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European IT Law Briefing: Recruitment and social media sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Employee Monitoring \| Employee Privacy \| Employment Law \| European Union \| Human Resources Management \| Laws \| Legal Environment \| Opt-In/Opt-Out Marketing \| Privacy Rights \| Risk Assessment \| Risk Management \| Social Computing \| Social Networking \| Web Site Monitoring

European IT Law Briefing: Taking action on misuse of social media by employees sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Four leading European law firms help you navigate the legal maze when taking action against employees who misuse social media in France, Germany, UK and Italy. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Employee Monitoring \| Employee Privacy \| Employment Law \| Human Resources Management \| Opt-In/Opt-Out Marketing \| Privacy Rights \| Risk Assessment \| Risk Management \| Social Computing \| Social Networking \| Web Site Monitoring

European IT Law Briefing: Monitoring employees' use of social media sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Leading European law firms explain the key legal requirements for companies monitoring employees' social media use in France, Germany, UK and Italy. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Employee Monitoring \| Employee Privacy \| Employment Law \| European Union \| Human Resources Management \| Laws \| Legal Environment \| Opt-In/Opt-Out Marketing \| Privacy Rights \| Risk Assessment \| Risk Management \| Social Computing \| Social Networking \| Web Site Monitoring

European IT Law Briefing: Practical steps for companies using social media sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Leading European law firms offer practical advice for companies using social media in France, Germany, UK and Italy. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Employee Monitoring \| Employee Performance Management (EPM) \| Employee Privacy \| Employment Law \| Human Resources Services \| Opt-In/Opt-Out Marketing \| Privacy Rights \| Risk Assessment \| Risk Management \| Social Computing \| Social Networking \| Web Site Monitoring

Consensual Fax: Strategies for Happy Customers and FCC Compliance sponsored by FaxBack, Inc. WHITE PAPER: Provides a brief introduction to the July 2003 updated FCC regulations regarding fax and discusses tools to help companies fax responsibly. Posted: 18 Sep 2003 \| Published: 01 May 2004 TOPICS: Fax Services \| Fax Software \| Federal Communications Commission \| Opt-In/Opt-Out Marketing \| Regulatory Compliance \| Telecommunications Regulations

15% of customer service interactions will be handled by AI in 2021 sponsored by TechTarget RESOURCE: 15% of all customer service interactions by 2021 will be handled completely by AI, according to Gartner. As this deadline comes closer, business leaders are facing increasing pressure to adopt digital technology – like self-service platforms. Posted: 28 Mar 2020 \| Published: 28 Mar 2020 TOPICS: B2B \| B2C \| CRM \| Marketing \| Personalization \| Web Content Management

Building for the Buying Committee sponsored by TechTarget EGUIDE: In B2B, when you market and sell to organizations, you will likely be working with members of a buying committee both directly and “behind the scenes.” Download this expert guide to explore the 3 categories of people that commonly make up buying teams, and learn how to design a strategy that can address their differing expectations. Posted: 27 Dec 2019 \| Published: 27 Dec 2019 TOPICS: B2B \| B2B Integration \| Market Research \| Market Segments \| Marketing \| Marketing Information Systems

6 Reasons Customer Experience Management is the New Enterprise Marketing sponsored by Contentstack RESOURCE: In this article, explore 6 reasons why customer experience management (CEM) should take precedence in your enterprise marketing strategy. Discover how a great CX adds value to your brand, and uncover how CEM makes powerful enterprise marketing affordable and attainable. Posted: 18 Sep 2019 \| Published: 12 Jun 2019 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Best Practices \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Marketing \| Personalization \| Sales \| Sales and Marketing Software

3 Apps Critical to Financial Services sponsored by Mendix WHITE PAPER: With 72% of banking users accessing services and products through mobile platforms, an overwhelming 67% found their experiences unsatisfactory due to poor interfaces and functionality. Download this digital guide to review 3 types of applications financial services need to enhance their product, service, and end-user experience. Posted: 12 Nov 2019 \| Published: 12 Nov 2019 TOPICS: Application Deployment \| Application Development \| Business Insurance \| Business of Information Technology \| Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Business Processes

Understanding Your Needs for BPM and aPaaS sponsored by Mendix WHITE PAPER: Download this BPM guide which outlines both primary use case integrations and possible barriers that could be resolved with an aPaaS tool. Posted: 20 Nov 2019 \| Published: 20 Nov 2019 TOPICS: Business Integration \| Business Integration Software \| Business Intelligence \| Business Intelligence Software \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Performance Management Software \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes

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