Europe: High-stakes CX
sponsored by Verizon
WHITE PAPER:
How can your organization break through Europe's unique set of CX challenges? Inside, discover the ways brands can overcome the que set of challenges Europe provides to enjoy significant CX success in the region, and learn why Europeans are so distrusting of brands using their data.
Posted: 30 Sep 2019 | Published: 30 Sep 2019
|
|
|
The KPIs You Should Be Measuring
sponsored by ConnectWise
WHITE PAPER:
This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more.
Posted: 05 Nov 2019 | Published: 04 Nov 2019
|
|
|
Navigating the CX Technology Landscape
sponsored by Avtex
VIDEO:
View this webinar to review a number of trends impacting the CX technology landscape, and uncover everything you need to know about navigating its changes.
Posted: 30 Sep 2019 | Premiered: 04 Jul 2018
|
|
|
Chatbots: Improve Your CX Strategy
sponsored by ServiceNow
EGUIDE:
Chatbots are a great option for handling frequent, easy-to-answer questions, but how effective are they in a CX strategy? Inside, explore the benefits of chatbot technology. Learn how chatbots can help improve your CX strategy, and discover how to determine the right point for chatbot-human handoff.
Posted: 17 Jul 2019 | Published: 15 Jul 2019
|
|
|
12 Ways to Make Your E-Commerce Customers Love You
sponsored by New Relic
RESOURCE:
Stop sending your customers to your competitors! In this helpful blog post, discover 12 ways to make your e-commerce customers fall in love with your business, and unlock expert tips for building ongoing customer loyalty.
Posted: 15 Jul 2019 | Published: 09 Feb 2018
|
|
|
A Guide to the Most Common CRM Use Cases
sponsored by Greenhouse
WHITE PAPER:
View this e-book to learn about the common questions you should consider before investing in a CRM strategy, and find out how to leverage your CRM effectively with a series of expert tips from Greenhouse CRM.
Posted: 25 Apr 2019 | Published: 25 Apr 2019
|
|
|
Lessons Learned: Top Reasons for PCI Audit Failure and How to Avoid Them
sponsored by VeriSign, Inc
WHITE PAPER:
The drive to protect credit card data is vital, but many companies have yet to implement technologies and processes needed to address Payment Card Industry (PCI) compliance. This white paper examines top reasons for PCI failure and how to avoid them.
Posted: 21 Nov 2006 | Published: 01 Jul 2006
|
|
|
Data Analytics Maps Positive Customer Journeys
sponsored by SearchCRM
EBOOK:
Amid the noise of multiple communication channels, data analytics strategies can identify needs, predict behavior and enhance the customer experience.
Posted: 28 Sep 2016 | Published: 26 Sep 2016
|
|
|
Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007
|
|
|
Top Five Security Issues for Small and Medium-Sized Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Small and medium-sized businesses use the Internet and networked applications to reach new customers and serve their existing ones more effectively.
Posted: 22 Feb 2008 | Published: 01 Jan 2006
|
|
|
|
|
|
