Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE:
Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016
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![[24]7 Customer, Inc.](https://cdn.ttgtmedia.com/bitpipe/logos/logo_1093417679_256.gif)
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Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER:
This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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IT Services Guide: What to Know About the Future
sponsored by Autotask Corporation
EGUIDE:
This expert e-guide covers the ever shifting IT channel market and teaches you how to keep up with the constant changes.
Posted: 07 Feb 2014 | Published: 07 Feb 2014
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A special issue covering the opportunities around cloud computing
sponsored by MicroScope
EZINE:
A special issue covering the opportunities for resellers selling cloud computing services.
Posted: 05 Mar 2013 | Published: 04 Mar 2013
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E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE:
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011
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How Understanding the "Omni-Consumer" Gains Their Loyalty
sponsored by Hewlett-Packard Enterprise
WHITE PAPER:
With this white paper, you'll gain access to industry knoweldge about handling omnichannel operational challenges, allowing you to maximize efficiency and profitability. Use this resource to navigate customer engagements, with factors such as understanding the "omni-customer."
Posted: 18 Dec 2013 | Published: 31 Jul 2013
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Measuring Storage Performance to Better Predict Your Storage Needs
sponsored by CloudByte
WHITE PAPER:
Get help measuring the performance of your software-based storage and traditional hardware-based storage to better predict your current and future storage needs.
Posted: 14 Aug 2013 | Published: 14 Aug 2013
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eGuide: Using virtualization to achieve green data centers
sponsored by IBM
EGUIDE:
This expert e-guide, brought to you by SearchSystemsChannel.com, provides insight into emerging virtualization and cloud trends and offers advice to help solution providers excel in each of these technology spaces.
Posted: 17 Oct 2011 | Published: 17 Oct 2011
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Optimize Your x86 Infrastructure: IBM Servers and Storage
sponsored by IBM
WHITE PAPER:
You need to optimize your IT infrastructure to ensure future business success. This white paper explores an efficient, cost-effective, and easy-to manage approach to achieving this goal. Learn how to leverage the full potential of virtualization and discover a recommended storage system and its key benefits.
Posted: 17 Nov 2011 | Published: 01 Oct 2011
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The Benefits of Cloud Storage Services
sponsored by Kaseya
EGUIDE:
For solution providers, the last few years have proved that cloud-based storage solutions are the route to go for your customers. This eGuide breaks down the different types of cloud applications and provides the benefits and solutions to the right service fit for your channel business.
Posted: 12 May 2011 | Published: 11 May 2011
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