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DECUS Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Which Users Should You Virtualize?
sponsored by Dell, Inc. and Intel®
PRESENTATION TRANSCRIPT: Examine your desktop virtualization goals and determine which users you want to virtualize in this expert discussion with Brian Madden. Discover how your goals will change the way you implement your desktop virtualization initiative.
Posted: 22 Dec 2011 | Published: 22 Dec 2011

Dell, Inc. and Intel®

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Gartner

SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

Voxware, Motorola, and PEAK Technologies

eBook: The Shortcut Guide to User Workspace Management - Chapter 4: Transforming to an Environment of User Workspace Management
sponsored by RES Software
EBOOK: You’ve already come to understand the workspace itself, and how that workspace can be made pervasive across the spectrum of delivery mechanisms.
Posted: 27 Oct 2010 | Published: 27 Oct 2010

RES Software

Easy Active Directory Clean-Up Tips
sponsored by One Identity
ESSENTIAL GUIDE: Inside this E-Guide, read through some Active Directory organization strategies designed to minimize the headaches that often accompany user group restructuring projects – and ultimately reduce the time spent sifting through messy group architectures.
Posted: 13 Mar 2019 | Published: 11 Mar 2019

One Identity

The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012

Hewlett-Packard Enterprise

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Presentation Transcript: Why Implement a Pilot Program for Desktop Virtualization? Why Now?
sponsored by DellEMC and Intel®
PRESENTATION TRANSCRIPT: Why is a pilot implementation so important?  This presentation transcript will help you understand how a desktop virtualization pilot works, how to select the right user group, why it's critical to the success of a full desktop virtualization implementation; and what you need to consider before getting started.
Posted: 12 Jul 2010 | Published: 12 Jul 2010

DellEMC and Intel®
 

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