MicroScope – September 2020: Reach out to resellers
Buying and selling: This time, it’s personal
People buy from people, so the saying goes, and the coronavirus pandemic has tested the channel’s ability to do just that.
Is the channel missing the human touch?
With research from Kaspersky suggesting vendors need to improve their relationships with channel partners, Christine Horton investigates how a closer bond can be developed
Maintaining staff productivity to meet SLAs during the pandemic
Ian van Reenen, vice-president of engineering or remote monitoring and management at Datto, sets out four disciplines to maintain productivity during the Covid-19 crisis