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Churning Reports
 
An Overview of Supply Chain Essentials
sponsored by GIB
WHITE PAPER: From optimizing stock inventory to accelerating supply readiness, supply chain management is a balancing act that can be difficult to master. But GIB Controlling can help you. The SAP-certified suite optimizes your stock for the long term – while expending the minimum amount of time and resources. Learn about it in this product overview.
Posted: 21 Nov 2019 | Published: 21 Nov 2019

GIB

IoT Solution Architecture: Essentials Guide
sponsored by Mendix
WHITE PAPER: When approaching IoT, you need to turn data into insights and understand three solution types: endpoints, software, and applications. Download this IoT implementation guide for an understand of the IoT solution anatomy and takeaway 7 recommendations you can use for your own projects.
Posted: 13 Nov 2019 | Published: 13 Nov 2019

Mendix

Transforming Customer Experience in Financial Services
sponsored by Appian
WEBCAST: In this webinar, Appian thought leaders Michael Heffner and Todd Marthaler discuss why some financial institutions struggle to create personalized experiences that drive satisfaction and how new technologies can help leverage existing investments while modernizing contact center CX.
Posted: 05 Nov 2019 | Premiered: Nov 5, 2019

Appian

Manufacturing Intelligence in the Age of Industry 4.0 and the IoT
sponsored by TIBCO
WHITE PAPER: Expanding analytic capabilities can help manufacturers ignite business digitization, costs optimization, innovation, and digital disruption resilience. Download this white paper to explore the key areas of opportunity that organizations should consider when trying to achieve smarter manufacturing.
Posted: 21 Feb 2020 | Published: 21 Feb 2020

TIBCO

Leveraging Emotion to Improve & Elevate Contact Center Performance
sponsored by CallMiner
WHITE PAPER: Open this white paper to learn the importance of leveraging emotion to improve contact center performance, and the changes you can make today to start improving quickly.
Posted: 20 Mar 2020 | Published: 20 Mar 2020

CallMiner

6 Steps IT Can Take to Lead with Personalization
sponsored by Adobe Inc
WHITE PAPER: 98% of marketers say website personalization is quite or highly valuable for increasing conversion rates, according to Ecoconsultancy. Download this eBook to review the 6 steps IT can take to maximize the effectiveness of personalization.
Posted: 27 Feb 2020 | Published: 27 Feb 2020

Adobe Inc

How MTM Leveraged Customer Feedback to Improve CX with CallMiner
sponsored by CallMiner
VIDEO: MTM is a leading non-emergency medical transportation broker that sometimes struggles to properly leverage customer feedback. Luckily, that changed after implementing CallMiner. Watch this video to learn about MTM’s experience and the benefits they’ve achieved with the new solution.
Posted: 23 Mar 2020 | Premiered: 23 Mar 2020

CallMiner

X Series: Solution Overview
sponsored by 8x8, Inc.
WHITE PAPER: Customers hold power in their ability to pick and choose which providers to engage with. When they do engage with your business, you must ensure that their experience exceeds expectations. In this 31-page guide, learn how X Series provides the tools needed to propel engagement and guarantee a quality CX. Download the guide here to start reading.
Posted: 05 Mar 2020 | Published: 05 Mar 2020

8x8, Inc.

2019 Digital Trends: Creativity in Focus
sponsored by Adobe Inc
WHITE PAPER: With CX at the heart of modern digital initiatives, the way enterprises design these experiences can create your competitive advantage – or erase it. Download this insightful overview to explore the 3 key elements of creative UX and see how UX design stacks up against other methods of differentiation.
Posted: 13 Dec 2019 | Published: 13 Dec 2019

Adobe Inc

Datadog Serverless Monitoring
sponsored by Datadog
WHITE PAPER: In order to make serverless computing work for your customers, it first has to work for your organization. With a serverless monitoring solution, organizations can access the metrics needed to better understand customer experiences. Learn more about serverless monitoring and customer experience in this guide.
Posted: 02 Apr 2020 | Published: 02 Apr 2020

Datadog
 

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