A Computer Weekly buyer's guide to next-generation retail technology
sponsored by ComputerWeekly.com
EGUIDE:
Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.
Posted: 04 Jan 2021 | Published: 04 Jan 2021
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7 Best Practices For Selling One-Commerce Marketplaces
sponsored by ChannelAdvisor
EBOOK:
Explore this eBook to walk through 7 proven practices for supercharging your success across mission-critical marketing, selling, and fulfilling activities.
Posted: 12 Jul 2021 | Published: 12 Jul 2021
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Customer Data Hub
sponsored by Merit Mile
EBOOK:
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Posted: 04 Jun 2021 | Published: 04 Jun 2021
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How to Get Started with Sentiment Analysis and Improve Your CX
sponsored by TIBCO
EBOOK:
To extract meaning and value from unstructured data, organizations can use sentiment analysis to parse semantics and raw text and better understand customer emotions and desires. Read this eBook to learn how to get started with sentiment analysis and improve CX.
Posted: 28 Aug 2020 | Published: 28 Aug 2020
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The Future of Customer Experience
sponsored by RingCentral
WEBCAST:
Watch this video, to hear from RingCentral’s AVP of Customer Engagement John Finch as he describes the future of effortless customer engagement, and the steps organizations must take to achieve that.
Posted: 16 Jun 2020 | Premiered: Jun 16, 2020
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Create great experiences in your contact center
sponsored by TechTarget
RESOURCE:
COVID-19 has highlighted the importance of having a contact center that can support mobile, omnichannel customer service. As you head into 2021, it's important to re-evaluate your current contact center strategy, to identify—and remedy—any existing weaknesses. Grab a copy of our guide to get started.
Posted: 01 Mar 2021 | Published: 01 Mar 2021
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The 2021 Guide To Ecommerce
sponsored by Pivotree
WHITE PAPER:
Access this white paper to learn the 5 critical components you need to win with ecommerce in 2021, including tips on cloud infrastructure agility, the importance of MDM, and more.
Posted: 14 Jun 2021 | Published: 14 Jun 2021
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Curiosity Video Series Episode 3: Leadership & Analytics
sponsored by Domo Technologies
WEBCAST:
In the 3rd episode of Curiosity: Do Data Differently series, Domo explores the new traits of data leadership necessary to navigate the pandemic and how to maximize the value of your teams in an increasingly digital work environment. Access it here.
Posted: 14 Dec 2020 | Premiered: Dec 14, 2020
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How to select the right commerce platform.
sponsored by Adobe
WHITE PAPER:
Wherever you are in your commerce journey, investing in a new commerce platform is a decision that will have significant short-term and long-term impacts on your commercial success. Learn what to look for in a commerce platform with this guide.
Posted: 29 Mar 2021 | Published: 29 Mar 2021
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When moments matter.
sponsored by Adobe
WHITE PAPER:
When you can build a bridge between real-time insights and real-time action, you can deliver highly relevant experiences—right when your customers are ready to engage. Explore how your team can incorporate real-time data and analytics into your customer engagement solutions in this guide.
Posted: 29 Mar 2021 | Published: 29 Mar 2021
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