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Call Distribution Systems Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

HPE BladeSystem to HPE Synergy Migration
sponsored by HPE and Intel®
EBOOK: This 64-page e-book will help organizations on their journey to composable infrastructure migration. Read on for the highlights, including how composable simplifies hybrid cloud management and 4 migration benefits.
Posted: 05 Jun 2019 | Published: 05 Jun 2019

HPE and Intel®

State of Communications and Collaboration
sponsored by AudioCodes
RESEARCH CONTENT: While 43% of survey respondents said voice and video calling was their preferred method of communication, 57% said they would rather use email, IM or collaboration applications. Explore more findings from AudioCodes State of Communications and Collaboration Survey in this report.
Posted: 03 Jun 2019 | Published: 03 Jun 2019

AudioCodes

State of the Messaging Market 2019
sponsored by Bandwith
WHITE PAPER: Today's businesses are engaging with customers via text as a preferred way of communication. But in 2019, the messaging industry's regulations and infrastructure are predicted to change drastically—in part due to emerging technologies like 5G wireless. Learn how these changes are expected to affect businesses in this research report.
Posted: 22 May 2019 | Published: 22 May 2019

Bandwith

How to Prepare IT Service Management for Next Generation Technology
sponsored by Serviceaide
WHITE PAPER: There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.
Posted: 29 Apr 2019 | Published: 29 Apr 2019

Serviceaide

Find It. Fix It. Before It Breaks.
sponsored by Red Hat
WEBCAST: Red Hat's Management Portfolio is built to deliver automation, insights, analytics, security, and much more, to your hybrid infrastructure, Linux environments, and IT systems. Watch this short video to learn more about Red Hat Ansible, Satellite, CloudForms, and Insights.
Posted: 20 May 2019 | Premiered: May 20, 2019

TOPICS:  IT Systems
Red Hat

Worldwide SMB 2019 Predictions
sponsored by HPE and Intel®
ANALYST REPORT: This study provides IDC's top 10 predictions and underlying drivers that will impact SMBs in 2019 and beyond. Read on to see how their predictions may impact your business.
Posted: 04 Jun 2019 | Published: 31 Dec 2018

HPE and Intel®

The DX Blueprint
sponsored by Exponential E
WHITE PAPER: No matter where your organization stands right now, you likely still have room to digitally transform your network, cloud infrastructure, legacy apps, and much more.Open up this comprehensive guide to digital transformation to see how you can transform.
Posted: 17 May 2019 | Published: 17 May 2019

TOPICS:  IT Systems
Exponential E

How to Migrate from Legacy Infrastructure to HCI and Integrated Systems
sponsored by Pivot3
RESOURCE: It's no secret moving Tier 3 legacy platforms to HCI and other emerging compute platforms bolsters IT and business performance. But charting a course is half the battle, and I&O leaders must be able to determine the path of best fit for their organization. Dig deeper into this Gartner report to find the 3 planning steps analysts recommend.
Posted: 03 May 2019 | Published: 20 Mar 2019

Pivot3
 

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