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Call Distribution Systems Reports
 
Ready to Scale AI -Don't Suffer from Core Starvation
sponsored by IBM
WHITE PAPER: In this white paper, discover how IDC defines AI and if organizations should deploy on-premise, in the cloud, or a hybrid cloud model.
Posted: 01 Aug 2019 | Published: 01 May 2019

IBM

SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink
sponsored by ComputerWeekly.com
EZINE: The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock.
Posted: 30 Aug 2019 | Published: 12 Sep 2019

ComputerWeekly.com

8 Ways VoIP Helps Growing Businesses Meet Big Demands
sponsored by Verizon
RESOURCE: Growing businesses need quick, agile communications systems that easily meet their needs. In this brief, explore 8 ways cloud-based VoIP phone services can help your business be ready to meet its big business demands.
Posted: 26 Aug 2019 | Published: 26 Aug 2019

Verizon

Digital Transformation Powers the New UC Work Experience
sponsored by Avaya
WHITE PAPER: In this IDC Technology Spotlight, explore important trends, benefits, and solutions beyond the traditional desktop workspace in the evolving UCC market.
Posted: 23 Jul 2019 | Published: 03 Jun 2019

Avaya

10 Signs Your Team is Struggling to Collaborate
sponsored by Verizon
RESOURCE: Download this infographic for 10 signs that your team may be struggling to collaborate—and what you can do about it.
Posted: 28 Aug 2019 | Published: 28 Aug 2019

Verizon

Simplify How Work Happens With Unified Communications and Collaboration
sponsored by Verizon
WHITE PAPER: In this white paper, learn about Verizon's UC&C offerings, and how combining instant messaging, audio, web and video conferencing, or other mobility tools, can make it easier to coordinate tasks and share information from wherever you're working.
Posted: 21 Aug 2019 | Published: 21 Aug 2019

Verizon

Business-critical Hyperconverged Workload Performance Testing with Dell EMC VxRail
sponsored by Dell EMC
ANALYST REPORT: This report shares the results of ESG's technical audit of Dell EMC VxRail hyperconverged infrastructure (HCI), testing its performance on tier-1 workloads and business value. Read the results now to learn how your company may benefit from deploying HCI for its business-critical workloads.
Posted: 06 Sep 2019 | Published: 31 Aug 2019

Dell EMC

What is UCaaS—And How Do I Buy It?
sponsored by PGi
ANALYST REPORT: The data is clear: UCaaS is on the rise—with 95% of organizations reporting that they use cloud communications. Explore research on UCaaS adoption in this Frost and Sullivan report.
Posted: 14 Aug 2019 | Published: 14 Aug 2019

PGi
 

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