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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Leveraging Zoom Phone
sponsored by Zoom Video Communications
WHITE PAPER: The on-premise PBX served companies well for a while, but the way we communicate and transact business has evolved. In today’s economy, organizations must be agile. In this whitepaper, learn how the Zoom platform can help improve your organization’s efficiency by integrating video, phone, meetings, and messaging into 1 platform.
Posted: 05 Nov 2019 | Published: 30 Jun 2019

Zoom Video Communications

5 Reasons to Update Your Old Office Phone
sponsored by Verizon
WHITE PAPER: Cloud communications is not just for large companies. In fact, many growing SMBs are exploring, and migrating, to cloud-based systems. Explore the 5 main reasons why SMBs are updating their old office phones in this infographic.
Posted: 27 Aug 2019 | Published: 27 Aug 2019

Verizon

Emerging Trends with IT Monitoring Tools
sponsored by Zenoss, Inc.
WHITE PAPER: Read this brief interview with 451 Research senior analyst Nancy Gohring to learn her takes on the latest IT monitoring trends – including AI, IT tool consolidation, and more.
Posted: 26 Aug 2019 | Published: 26 Aug 2019

Zenoss, Inc.

Transforming Collaboration in Government Agencies
sponsored by Verizon
PRODUCT OVERVIEW: State governments undergoing digital transformation are realizing the importance of cloud communications and reliable Internet access. Learn about a system specifically designed for governments that combines those 2 key elements in this white paper.
Posted: 26 Sep 2019 | Published: 26 Sep 2019

Verizon

Why Composable Infrastructure and Why HPE?
sponsored by NTT
RESOURCE: The following blog post highlights 5 advantages of HPE's composable infrastructure, with features like full support for mixed physical, virtual, and containerized workloads. Read the full post here to decide for yourself if composable fits the needs of your workloads.
Posted: 10 Sep 2019 | Published: 10 Sep 2019

NTT

Video Conferencing: Advantages, Disadvantages & Advice for Successful Adoption
sponsored by 4Net
EGUIDE: Is your organization considering adopting cloud video conferencing tools? The benefits of video conferencing are apparent and measurable. Learn about them in this expert guide. Also, explore the 5 steps to help ensure a successful video conferencing strategy.
Posted: 09 Sep 2019 | Published: 09 Sep 2019

4Net

4 Reasons to Replace Your Traditional Storage with Hyperconverged Infrastructure
sponsored by Comport Consulting
RESOURCE: This blog post outlines 4 reasons motivating organizations to migrate from their legacy storage to robust hyperconverged infrastructure (HCI) models. Read on to determine if your enterprise could similarly benefit from HCI.
Posted: 13 Nov 2019 | Published: 30 Nov 2018

Comport Consulting

A Day in the Life of an IT Remote Support Agent
sponsored by LogMeIn RescueAssist
WHITE PAPER: Remote support agents can’t help but take their work home with them – it’s in the job description. Click inside to step through the day-to-day life of a remote support agent as they provide critical IT support from work, home, and even the local coffee shop.
Posted: 16 Oct 2019 | Published: 16 Oct 2019

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