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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 

VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary
VoIP White Papers (View All Report Types)
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Cisco IP Phone Portfolio
sponsored by TechData - Cisco
WHITE PAPER: Surveys of actual knowledge workers indicated that 74% still prefer to make business calls from a desk phone. Learn about Cisco's IP phone series, designed to deliver seamless, collaborative experiences, and find out how you can get the right information to the right people at the right time, using a reliable, intuitive medium.
Posted: 13 Jul 2018 | Published: 30 Jun 2018

TechData - Cisco

Quality of Service (QoS) in Enterprise Networks
sponsored by RingCentral
WHITE PAPER: Find out how to create and implement a QoS policy designed to ensure your network delivers optimal performance to your users for cloud voice services and other VoIP technologies.
Posted: 16 Apr 2018 | Published: 16 Apr 2018

RingCentral

Faces of Innovation: Business stakeholders sound off on the business impact of IP communications
sponsored by Verizon
WHITE PAPER: Today's businesses turn to technology to help them cut costs, boost efficiency, simplify operations and remain competitive. Explore this resource to uncover insight from business stakeholders into why they have come to rely on Verizon IP communications to help them meet their goals and drive growth.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Verizon

Voice Cloud Security
sponsored by Intermedia Net
WHITE PAPER: Are you considering moving your business communications to the cloud, or upgrading your current VoIP service, but worried about the level of security you will get? Read this except from Intermedia's technical white paper "Not All Voice Clouds Are Created Equal" about what sets Intermedia voice cloud apart from the competition.
Posted: 30 Mar 2018 | Published: 30 Mar 2018

Intermedia Net

Analysis of Cloud Communications VoIP Quality Under Normal Adverse Network Conditions
sponsored by 8x8, Inc.
WHITE PAPER: This 27-page white paper compares the voice quality while being deployed in the cloud (cloud-based VoIP) of 8x8 Google Voice/Hangouts, RingCentral Office and Microsoft Skype for Business Online while running on 4 different client OS pairs Apple iOS, Google Android, Apple Mac OS X and Microsoft Windows.
Posted: 20 Mar 2018 | Published: 31 May 2017

8x8, Inc.

How a Cloud Phone System Uniquely Supports your Mobile Workforce
sponsored by RingCentral
WHITE PAPER: Inside this white paper, gain valuable insights into how a cloud VoIP phone system provides the capabilities necessary to make the mobile worker an integral part of your business and overcome the challenges of BYOD.
Posted: 07 Mar 2018 | Published: 07 Mar 2018

RingCentral

Not All Voice Clouds are Created Equal
sponsored by Intermedia Net
WHITE PAPER: A high-quality "voice cloud" is determined by not only the strength and robustness of its network's infrastructure but, equally important, by the expertise of its architects and engineers. Access this white paper to gain a better understanding of how to choose a provider when making the move to a cloud voice provider.
Posted: 17 Jan 2018 | Published: 17 Jan 2018

Intermedia Net

Hosted VoIP Provides Critical Capabilities for Distributed Enterprises
sponsored by Comcast Business
WHITE PAPER: To make communications more effective across any location—and today's mobile workforce — many enterprises are embracing hosted voice over IP (VoIP) services. Learn about the critical capabilities VoIP can provide your distributed enterprise in this expert white paper.
Posted: 10 Feb 2017 | Published: 30 Dec 2016

Comcast Business

Trends in Enterprise Mobility
sponsored by ComputerWeekly.com
WHITE PAPER: This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.
Posted: 22 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

Why Businesses are Turning to Technology
sponsored by Verizon
WHITE PAPER: This resource details how to real-world companies are turning to IP communications to increase bandwidth, consolidate and upgrade systems, and improve service quality. Inside, uncover 7 use cases for Verizon IP Communications services.
Posted: 22 Mar 2018 | Published: 22 Mar 2018

Verizon

Hackers Are Poised to Compromise Your Communications Networks
sponsored by MASERGY
WHITE PAPER: VoIP technology has introduced new security concerns to the enterprise. Access this white paper now to learn about today's 9 most serious security concerns introduced by VoIP, and how to counteract them.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

MASERGY

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Cloud Clarity – Challenging Convention
sponsored by StarLeaf
WHITE PAPER: Identify 3 ways that cloud based video communications can improve your business.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

5 Reasons To Add Cloud Video Conferencing To Your Business
sponsored by StarLeaf
WHITE PAPER: Discover the 5 reasons why adding video collaboration to your enterprise's resources will make a huge difference in productivity.
Posted: 19 May 2016 | Published: 19 May 2016

TOPICS:  Collaboration | VoIP
StarLeaf

4 Ways to Get Your Desktops and Meeting Rooms Talking
sponsored by StarLeaf
WHITE PAPER: Identify a path toward fully modernizing your collaboration and conferencing strategy. Step-by-step, you'll see how you can move towards comprehensive collaboration.
Posted: 18 May 2016 | Published: 18 May 2016

TOPICS:  Collaboration | VoIP
StarLeaf

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Black & Veatch Improves Productivity and Collaboration with HP-Deployed Solution
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This guide takes a look at one company's success in modernizing their collaboration technology and saving money while doing so.
Posted: 19 Feb 2014 | Published: 31 May 2012

Hewlett-Packard Enterprise

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Taking Visual Collaboration to the Next Level: Plan Use Cases, Architecture, and Adoption
sponsored by Cisco
WHITE PAPER: This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.
Posted: 21 Jan 2014 | Published: 31 Dec 2012

Cisco

Cisco IOS Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Posted: 21 Jan 2014 | Published: 31 Dec 2013

Global Knowledge

Application Performance Management: Intelligence for an Optimized WAN
sponsored by XO Communications
WHITE PAPER: In this resource, uncover valuable information about application performance management (APM), and why it's crucial to optimize network delivery as businesses demand more from their networks.
Posted: 05 Nov 2013 | Published: 30 Apr 2012

XO Communications

Voice over IP (VoIP) Growth and the Strain on Network Security
sponsored by WatchGuard Technologies, Inc.
WHITE PAPER: Explore how VoIP can expose your organization to numerous risks and uncover why traditional firewalls often cannot thwart the many challenges VoIP presents.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

WatchGuard Technologies, Inc.

Sangoma Session Border Controllers: SBC Series
sponsored by Sangoma Technologies
WHITE PAPER: Sangoma has introduced the most cost-effective, easiest to provision and easiest to manage line of enterprise SBCs on the market. The three available options offer maximum flexibility when selecting a solution.
Posted: 30 May 2013 | Published: 30 May 2013

Sangoma Technologies

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel
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