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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 

VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary
VoIP White Papers (View All Report Types)
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Hosted Voip Buyer’s Guide
sponsored by LogMeIn, Inc.
WHITE PAPER: Successful businesses are constantly on the move: growing, adding locations and hiring new employees. Because your phone system has such an impact on your day-to-day, it should scale with your company. In this buyer’s guide, walk through the process of looking for a business-grade phone system and explore why hosted VoIP is a good fit.
Posted: 13 Apr 2021 | Published: 13 Apr 2021

TOPICS:  VoIP
LogMeIn, Inc.

Evaluating Enterprise Telephony for Microsoft Teams
sponsored by RingCentral
WHITE PAPER: Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.
Posted: 21 Dec 2020 | Published: 21 Dec 2020

RingCentral

EVALUATING ENTERPRISE TELEPHONY FOR MICROSOFT TEAMS
sponsored by RingCentral
WHITE PAPER: Many businesses are discovering that Microsoft Teams lacks telephony capabilities. While telephony can be added to Teams, getting it up to enterprise standards can be a challenge. Read this analysis to see how many companies are approaching Teams telephony and learn why third-party vendors are becoming a popular solution.
Posted: 21 Dec 2020 | Published: 04 Sep 2020

RingCentral

Integrated Cloud Phone and Contact Center: The Smart Option
sponsored by RingCentral
WHITE PAPER: In this white paper, learn why organizations and moving their phone systems to the cloud and uncover the benefits of combining cloud phones and contact centers.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

Direct Routing: A Voice for Teams
sponsored by RingCentral
WHITE PAPER: With the use of Microsoft Teams having boomed in the past year, UK public services organizations are searching for enterprise-grade telephony to go alongside Teams. As it stands, 85% of Teams Voice users go with direct routing. Considering this for your business? Dive into this white paper to learn 8 considerations for Teams direct routing.
Posted: 14 Dec 2020 | Published: 30 Oct 2020

RingCentral

CallTower Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
WHITE PAPER: Microsoft Teams’ active users has increased 375% from November 2019 to April 2020 due to COVID-19. In this white paper, learn how CallTower direct routing can help take your Microsoft Teams experience to the next level.
Posted: 23 Jul 2020 | Published: 23 Jul 2020

CallTower, Inc.

Cloud Phone System Buyers Guide
sponsored by RingCentral
WHITE PAPER: A cloud phone system is a virtual phone system that uses the internet to make calls, send messages and faxes, and conduct video conferences from any laptop, desktop computer or smart device. Download this white paper to learn everything you need to know about cloud phone systems.
Posted: 17 Jun 2020 | Published: 17 Jun 2020

RingCentral

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Black & Veatch Improves Productivity and Collaboration with HP-Deployed Solution
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This guide takes a look at one company's success in modernizing their collaboration technology and saving money while doing so.
Posted: 19 Feb 2014 | Published: 31 May 2012

Hewlett-Packard Enterprise

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Taking Visual Collaboration to the Next Level: Plan Use Cases, Architecture, and Adoption
sponsored by Cisco
WHITE PAPER: This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.
Posted: 21 Jan 2014 | Published: 31 Dec 2012

Cisco

Cisco IOS Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Posted: 21 Jan 2014 | Published: 31 Dec 2013

Global Knowledge

Application Performance Management: Intelligence for an Optimized WAN
sponsored by XO Communications
WHITE PAPER: In this resource, uncover valuable information about application performance management (APM), and why it's crucial to optimize network delivery as businesses demand more from their networks.
Posted: 05 Nov 2013 | Published: 30 Apr 2012

XO Communications

Voice over IP (VoIP) Growth and the Strain on Network Security
sponsored by WatchGuard Technologies, Inc.
WHITE PAPER: Explore how VoIP can expose your organization to numerous risks and uncover why traditional firewalls often cannot thwart the many challenges VoIP presents.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

WatchGuard Technologies, Inc.

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM

A Business Guide to MPLS IP VPN Migration: Five Critical Factors
sponsored by XO Communications
WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

Key Considerations for MPLS IP-VPN Success
sponsored by XO Communications
WHITE PAPER: Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

Prepare for the Future of Integrated Communications
sponsored by AT&T Corp
WHITE PAPER: Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them.
Posted: 27 Mar 2012 | Published: 13 Dec 2011

AT&T Corp

The Results of the Right Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how a medical clinic slashed its phone service costs, improved security and service, and added four satellite offices without adding any more IT support.
Posted: 13 Dec 2011 | Published: 13 Dec 2011

Cisco Systems, Inc.

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this whitepaper to learn more about unified communications in the workplace and how your company can transform your voice, video, and collaboration infrastructure.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

IBM

The Ultralight Branch
sponsored by Aerohive Networks
WHITE PAPER: Access this whitepaper to learn more about enterprise connections and how ultralight branches can help keep users connected from multiple, small locations.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

Aerohive Networks

Specialized Hardware Answers: Booming VoIP Transcoding Demands
sponsored by Sangoma Technologies
WHITE PAPER: Transcoding is a growing requirement of today’s disparate communications network environment. This whitepaper discusses transcoding and codecs, outlining their operation and application to VoIP, along with relevant products that can benefit buyers.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

Sangoma Technologies

IBM Tivoli Netcool network management solutions for VoIP
sponsored by IBM
WHITE PAPER: IBM Tivoli Netcool network management solutions enable better control of networks through automation, reliable information, and a critical view into the real-time state of the tens of thousands of devices that a multisite, multivendor provider of voice services can have.
Posted: 01 Oct 2011 | Published: 30 Sep 2011

IBM

Converged Solutions for Healthcare Communication Infrastructures
sponsored by Belden
WHITE PAPER: Today’s hospitals are increasingly using new applications to lower operational costs while boosting patient safety, care and service levels. So how can healthcare leaders ensure optimal performance of medical applications? Inside, learn about converged network strategies for simplified management of multiple medical systems.
Posted: 26 Sep 2011 | Published: 26 Sep 2011

Belden

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp
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