UC&C Technology Adoption Leads to Increased Business Value

In today’s fast-paced and distributed business world, buyers are investing in a wide range of unified communications and collaboration (UC&C) technologies. This Technology Adoption Profile synthesizes the latest research on the adoption of modern UC&C technologies and the value that it provides to companies. Read on to learn about trends in the adoption of collaboration technology, including the following positive impacts that UC&C adoption had on participating organizations’ business value:
- 91% of firms experienced improvements in team collaboration
- 81% developed significant reductions in cycle time
- 84% reported improvements in customer satisfaction regarding interactions with the firm
- And more