VoIP White Papers

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VoIP White Papers (View All Report Types)
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The Diverse and Exploding Digital Universe sponsored by EMC Corporation WHITE PAPER: This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society. Posted: 28 Aug 2008 \| Published: 27 Aug 2008 TOPICS: Databases \| Digital Asset Management \| IP \| Privacy Rights \| RFID \| Security \| Server Virtualization \| Storage Management \| UPS \| VoIP

e-Book: Chapter 6 - Ten Hidden E-Discovery Hazards sponsored by Symantec Corporation WHITE PAPER: This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises. Posted: 27 Aug 2008 \| Published: 27 Aug 2008 TOPICS: Databases \| ERP \| Instant Messaging \| Metadata \| Storage Systems \| Systems Management \| VoIP

The Top Five Myths of IP Communications sponsored by Cisco Systems, Inc. WHITE PAPER: This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. Posted: 10 Jul 2008 \| Published: 25 Jul 2006 TOPICS: Cost Benefit Analysis \| Enterprise \| LAN \| Mobile Data \| Security \| Voice Services \| VoIP \| WAN \| Wi-Fi Alliance \| Wireless Networks

Beyond VoIP: Enterprise Perspectives on Migrating to Multi-modal Communications and Wireless Mobility sponsored by Avaya Inc. WHITE PAPER: As per this report the industry providers are already delivering the new piece parts for such convergence, although new standards are still evolving to enable maximum interoperability across converged telecommunication infrastructures. Posted: 20 Jun 2008 \| Published: 01 Oct 2004 TOPICS: Contact Center Software \| Converged Networks \| Enterprise \| VoIP

Best Practices for Home Agents sponsored by Avaya Inc. WHITE PAPER: Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program. Posted: 02 Jun 2008 \| Published: 01 Feb 2008 TOPICS: Best Practices \| Business Continuity Planning \| Contact Centers \| Help Desks \| Security \| VoIP

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey sponsored by IBM WHITE PAPER: As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers. Posted: 14 May 2008 \| Published: 01 Oct 2007 TOPICS: Collaboration \| Legacy Systems \| Quality Control \| Telecom Industry \| Unified Messaging \| Unified Messaging Systems \| VoIP

Unified Threat Management: The Best Defense against Blended Threats sponsored by SonicWALL WHITE PAPER: The SonicWALL® Unified Threat Management solution (UTM) provides the most intelligent, real-time network protection against sophisticated application-layer and content-based attacks. Posted: 28 Apr 2008 \| Published: 01 Jan 2005 TOPICS: Firewall Appliances \| Integrated Threat Management \| Internet Security \| Intrusion Detection \| Messaging Security \| SSL VPN \| VoIP \| Wireless Security

Cisco and IBM: Enhancing the Way People Work through Unified Communications sponsored by IBM Line of Business WHITE PAPER: Collaboration will be made easier and communications will be enhanced. Individuals and teams will work more effectively-when, where and how they choose-without sacrificing security or productivity. Learn how in this white paper. Posted: 03 Mar 2008 \| Published: 01 Aug 2007 TOPICS: Email \| Integration \| Unified Communications \| Unified Messaging \| VoIP

Designing a Microsoft Office Communications Server 2007 Architecture with HP BladeSystem sponsored by Hewlett Packard Enterprise WHITE PAPER: The goal of this white paper is to help customers begin to formulate an idea of the hardware design for their OCS 2007 deployments on the HP BladeSystem. Posted: 28 Jan 2008 \| Published: 01 Oct 2007 TOPICS: Architectures \| Data Centers \| Downtime \| SQL Server \| VoIP

Performance Report for Microsoft Office Communications Server Consolidated Configuration on HP BladeSystem sponsored by Hewlett Packard Enterprise WHITE PAPER: This testing shows that deploying an OCS Consolidated Configuration as defined on HP BladeSystem and StorageWorks for 30,000 users with this profile should provide a very positive user experience. Posted: 28 Jan 2008 \| Published: 01 Jan 2008 TOPICS: Deployment \| High Availability \| SAN \| SQL Server \| Video Conferencing Services \| VoIP

Exploiting IT Networks to Create Sticky Services sponsored by Alcatel-Lucent WHITE PAPER: This paper has examined the kinds of sticky services deployable today over advanced IP networks. Posted: 15 Jan 2008 \| Published: 01 Jan 2008 TOPICS: Broadband \| IP Networks \| IP PBX \| Network Infrastructure \| SDE \| VoIP \| VPN \| Web Services

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption sponsored by BlackBerry WHITE PAPER: This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements. Posted: 08 Nov 2007 \| Published: 08 Nov 2007 TOPICS: Domino \| Handheld Device Security \| Handheld Devices \| Health Care Applications Software \| Health Care Industry \| HIPAA Compliance \| Medical Records Management \| Microsoft Exchange \| Mobile Device Management \| Mobile Device Management Software \| VoIP

Managing DNS Services for Greater Network Security and Availability sponsored by Neustar® WHITE PAPER: Learn how to manage your DNS services for greater network security and availability. Posted: 24 Aug 2007 \| Published: 01 Aug 2007 TOPICS: DHCP \| Domain Name System Management \| Domain Name Systems \| IP Networks \| Network Convergence \| Network Performance \| Network Performance Management Software \| Network Security \| VoIP \| WLAN Management

How IBM Positioned for Business Growth Using Integrated Business Communications sponsored by IBM Software Group WHITE PAPER: This paper describes IBM's experience with and the benefits achieved from basic network convergence and IP telephony, the convergence of applications, and the ability to transform the enterprise business model. Posted: 20 Jun 2007 \| Published: 01 Jan 2007 TOPICS: Applications Management \| Business Communications \| Converged Networks \| VoIP

Convergence Takes Hold in the Enterprise sponsored by AT&T Corp WHITE PAPER: Many enterprises are finally realizing the business benefits to shirting to a converged infrastructure. Read this white paper for an in depth look at how executives are taking advantage of IP networks within their enterprise. Posted: 05 Apr 2007 \| Published: 13 Feb 2007 TOPICS: Application Integration \| Converged Networks \| IP Networks \| Network Convergence \| Network Security \| ROI \| VoIP

Is It the Network? Solving VoIP Problems on a Wireless LAN sponsored by Global Knowledge WHITE PAPER: The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback from IT professionals to identify potential problems and solutions when rolling out VoIP on a Wi-... Posted: 02 Feb 2007 \| Published: 01 Feb 2007 TOPICS: 802.11a \| 802.11b \| 802.11n \| QOS \| VoIP \| Wi-Fi \| WLAN

Introducing IBM Lotus Sametime 7.5 sponsored by Insight WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m... Posted: 07 Dec 2006 \| Published: 01 Mar 2006 TOPICS: Instant Messaging \| Instant Messaging Software \| Internet Chat \| Lotus Notes \| Lotus Sametime \| Social Networking \| Software Upgrades \| VoIP \| Web Conferencing Software

Converged Network Infrastructure: Evaluation of Resilience, Performance & Quality of Enterprise Infrastructure for Voice, Data and Video Services sponsored by Nortel Networks Corporation WHITE PAPER: Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings. Posted: 19 Oct 2006 \| Published: 01 Sep 2006 TOPICS: Application Performance Management \| Enterprise Architectures \| IP Networks \| Network Architectures \| Network Convergence \| QOS \| VoIP

10 Myths of Enterprise VoIP Migration sponsored by Citel WHITE PAPER: Based on real world deployments, this white paper offers practical advice in building the business case for a VoIP migration. Posted: 28 Jul 2006 \| Published: 28 Jul 2006 TOPICS: Application Development and Integration Services \| IP PBX \| LAN \| Network Management \| ROI \| TCO \| VoIP

VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings sponsored by Global Knowledge WHITE PAPER: VoIP integrated networks are easy to design and the cost justifications are simple to calculate, learn the step-by-step process of how to calculate the potential cost savings of a voice and data integrated network for your organization. Posted: 03 Apr 2006 \| Published: 01 Jan 2005 TOPICS: Network Convergence \| Network Performance \| VoIP \| WAN