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Download this guide to explore a checklist of key ideas to consider when looking at a observability pipeline, such as protocol support and management systems. Plus, alternative build strategies for implementing one in your organization.
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While two-way radios are vital for seamless, instant communication, video solutions are just as critical to stay aware and secure. In this white paper, learn how integrating two-way radio communications with video security can help ensure that the right people receive advanced, real-time video information when it’s needed most.
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The optimal audio solution for any given meeting space depends on a wide range of factors, including the size of the room, the number of people involved, the number of presenters and the style of presentation. In this Shure white paper, get a sense of which microphones work best in different types of business rooms.
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Download this customer case study to learn how they implemented and deployed a BladeSystem architecture from HP that could support zero downtime goal for their trauma center.
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Can your organization implement Hadoop clusters without being crippled by IT costs? This resource considers two major players offering structured analytics. Access now to see each of their cost-benefit results and discover the best choice for your business.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
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This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform.
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This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
