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EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

Posted: 17 Jun 2021 | Published: 17 Jun 2021

DATA SHEET: Organizations of all sizes in all industries face a greater urgency to deliver a more agile, secure, cost-effective and collaborative digital communications experience. In this brief, learn what customers should look for in a cloud communications service provider.

Posted: 17 Feb 2021 | Published: 17 Feb 2021

WHITE PAPER: The subject of great frustration for employees and arguably a great waste of resources for employers, unnecessary meetings are said to cost UK businesses more than £191B a year. The way we work is changing, and traditional meetings are coming into question. In this paper, learn how to replace conventional meetings with contextual alternatives.

Posted: 14 Dec 2020 | Published: 14 Dec 2020

CASE STUDY: Franklin Sports, a leading sporting good brand know world-wide, was looking to upgrade their communication system. In this case study, learn why Franklin Sports decided to work with CallTower and review the benefits that they saw after implementing CallTower’s Native Microsoft Teams Direct Routing.

Posted: 14 Jan 2021 | Published: 14 Jan 2021

WHITE PAPER: In this white paper, learn why organizations and moving their phone systems to the cloud and uncover the benefits of combining cloud phones and contact centers.

Posted: 16 Dec 2020 | Published: 16 Dec 2020

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.

Posted: 30 Mar 2021 | Published: 30 Mar 2021

EGUIDE: The shift to remote work has left a lot of companies in a bind when it comes to unified communications. But in the same vein, it’s also opened up a lot of doors to advance UC strategies into the cloud. This, however, requires outside help. Jump into this expert guide to more on why UC consulting & implementation are heating up.

Posted: 04 Jan 2021 | Published: 31 Dec 2020

WHITE PAPER: COVID-19 provided a much-needed catalyst for widespread integration of telemedicine. Now, the time has come to use it against the biggest long-term health challenges. Study this white paper to learn why telehealth is more important than ever and discover a purpose-built telehealth platform for the present and the future.

Posted: 10 Feb 2021 | Published: 10 Feb 2021

WHITE PAPER: Download this white paper for insider tips from analyst Zeus Karravala on how to choose the right cloud communications solution, as well as tips to help you navigate the transformation.

Posted: 05 Jan 2021 | Published: 05 Jan 2021