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IT Systems White Papers (View All Report Types)
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Red Hat, IBM and SAP: Collaborating on Bridging the Intelligent Enterprise with a Cloud-Native Future
sponsored by Red Hat
WHITE PAPER: As new developments emerge in the cloud, companies are starting to realize that open, flexible solutions are needed to ensure their IT architecture can deal with whatever change the future brings. Read on to learn how Red Hat is partnering with IBM and SAP to create open, consistent development experiences across VMs, containers, and more.
Posted: 16 Oct 2020 | Published: 25 Jun 2020

Red Hat

High-Availability Solutions Deliver Nonstop IT for Uninterrupted Service
sponsored by SUSE
WHITE PAPER: In any enterprise, service interruptions for customers, partners, or employees as a result of IT downtimes can become expensive—in some cases, catastrophically so. Jump inside this white paper to learn how to pinpoint the right solutions that will deliver uninterrupted services to the highest caliber.
Posted: 28 Sep 2020 | Published: 28 Sep 2020

SUSE

Get Better, Faster, Cheaper IT Service Through AI Capabilities
sponsored by ServiceNow
WHITE PAPER: It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

ServiceNow

Digital Employee Experience Takes Center Stage
sponsored by Sinefa
WHITE PAPER: With the cloud and Internet becoming the center of IT infrastructure, IT teams no longer own or control much of the estate that they rely on to deliver these experiences. IT teams are functionally blind to external factors that can impact user experience. In this white paper, learn why the user needs to be at the center of IT service delivery.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

Sinefa

Digital Experience Monitoring for Remote Workers
sponsored by Sinefa
WHITE PAPER: As organizations shifted to remote work, IT struggled to support their teams due to a lack of high-level monitoring visibility. In this white paper, learn how Sinefa’s End User Experience Monitoring Solution can help troubleshoot your full service delivery chain, improve remote worker productivity and keep your business running smoothly.
Posted: 23 Sep 2020 | Published: 23 Sep 2020

Sinefa

Visibility for Effective IT Business Continuity Planning (BCP)
sponsored by Sinefa
WHITE PAPER: In today’s work from home environment, IT is being faced with an even more borderless perimeter, and even more cloud-based and Internet-centric IT systems. In this white paper, uncover key considerations for your monitoring approach in an era where IT infrastructure is even less under your control than ever.
Posted: 23 Sep 2020 | Published: 23 Sep 2020

Sinefa

Ensuring Business-Critical Application Delivery
sponsored by Sinefa
WHITE PAPER: The growth of public cloud, hybrid cloud, and SaaS models offers enterprises a plethora of opportunities to deliver new applications to users with higher speed and agility. Unfortunately, this agility comes with a trade-off—loss of control. In this white paper, learn how Digital Experience Monitoring (DEM) can help IT get back in control.
Posted: 23 Sep 2020 | Published: 23 Sep 2020

Sinefa

Best Practices for IT Monitoring
sponsored by Centreon Software Systems
WHITE PAPER: IT best practices are constantly shifting as new enterprise technology trends take shape—and, as exemplified by current IT infrastructures, grow more and more complex. Jump inside this paper to examine the evolving best practices for IT monitoring based on real user experiences as described in IT Central Station reviews.
Posted: 22 Sep 2020 | Published: 22 Sep 2020

Centreon Software Systems

Your Monitoring Tool has Superpowers
sponsored by Centreon Software Systems
WHITE PAPER: Dive inside this white paper to learn about “smart monitoring” platforms, boasting end-to-end monitoring coupled with agile and standardized capabilities, and the role they play in a modern ITOps strategy.
Posted: 22 Sep 2020 | Published: 22 Sep 2020

Centreon Software Systems

How to deliver a Service Catalog that your customers will “actually” use
sponsored by Freshworks
WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.
Posted: 14 Sep 2020 | Published: 14 Sep 2020

Freshworks

Extending ServiceNow to Discover the IBM i and IBM Mainframe
sponsored by Precisely
WHITE PAPER: Information from all areas of the organization must be shareable with other systems to facilitate true automation and analytics capabilities. However, one crucial piece of infrastructure often gets left behind: the mainframe. Dive into this white paper to learn more about the discovery chasm between mainframe and IBM i and other enterprise systems.
Posted: 03 Sep 2020 | Published: 03 Sep 2020

Precisely

Getting Visibility into IT Operations with Effective Discovery and Service Mapping
sponsored by Precisely
WHITE PAPER: ITOM decisions must be based on complete data; otherwise, errors are inescapable. Inside, learn about the five key ITOM enablers necessary to earn complete visibility into all areas of the infrastructure and optimized management of IT environments.
Posted: 28 Aug 2020 | Published: 28 Aug 2020

Precisely

The Top 3 IT Pains of the New Reality and How to Solve Them
sponsored by ServiceNow
WHITE PAPER: In today’s remote work environment, three common IT headaches have emerged. Inside this guide, unearth the causes of these three distinct headaches—and learn how to start solving them.
Posted: 21 Aug 2020 | Published: 21 Aug 2020

ServiceNow

6 Myths of AIOps Debunked
sponsored by Splunk
WHITE PAPER: Like many hyped technologies, it’s hard to sift through all of the information to get at what’s really going on. What really is AIOps, and how can it be used to create tangible business value? Download 6 Myths of AIOps Debunked to tackle some of the most common myths and misconceptions regarding AIOps.
Posted: 11 Aug 2020 | Published: 11 Aug 2020

Splunk

Loading DLLs for Illicit Profit: A Story About a Metamorfo Distribution Campaign
sponsored by Bitdefender
WHITE PAPER: Dynamic-link libraries (DLLs) are on-ramps into a network that tend to be overlooked. Hackers can hijack an organization’s DLLs leaving valuable company data vulnerable to attack and theft. Read this white paper for a closer look at how cybercriminals hack DLLs for illicit profit and how you may be able to prevent these criminals.
Posted: 24 Jul 2020 | Published: 24 Jul 2020

Bitdefender

Buyers Guide to Edge Infrastructure Management Solutions
sponsored by Schneider Electric
WHITE PAPER: Open this guide for steps to take when evaluating edge infrastructure monitoring solutions, from specifications you will likely need to find, to questions to ask of the companies you’re considering.
Posted: 29 May 2020 | Published: 29 May 2020

TOPICS:  IT Systems
Schneider Electric

Reducing MTTR the Right Way: 10 Best Practices
sponsored by New Relic
WHITE PAPER: MTTR — or mean time to resolution — is one of the most widely used metrics in the systems reliability toolbox. It’s also one of the most misunderstood. Jump inside this guide to learn 10 best practices designed to help your team better utilize and reduce MTTR.
Posted: 18 May 2020 | Published: 18 May 2020

New Relic

Adapting IT Operations to Uncertain Times
sponsored by ServiceNow
WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020

ServiceNow

A Guide to AIOps: The Future of IT Ops
sponsored by Zenoss, Inc.
WHITE PAPER: Jump inside this guide to learn what features are baked into a modern AIOps toolkit – including which core IT layers use machine learning and which used algorithm-based predictive models.
Posted: 27 Dec 2019 | Published: 27 Dec 2019

Zenoss, Inc.

Splunk IT Operations Predictions 2020
sponsored by Splunk
WHITE PAPER: Read through some of Splunk’s 2020 IT operations predictions – including increased AR/VR utilization, a renewed emphasis on UX design, AI integration, and more.
Posted: 10 Dec 2019 | Published: 10 Dec 2019

Splunk

Emerging Trends with IT Monitoring Tools
sponsored by Zenoss, Inc.
WHITE PAPER: Read this brief interview with 451 Research senior analyst Nancy Gohring to learn her takes on the latest IT monitoring trends – including AI, IT tool consolidation, and more.
Posted: 26 Aug 2019 | Published: 26 Aug 2019

Zenoss, Inc.

Examining the Business Impact of ITSM, Digital Workspaces, and Chatbots
sponsored by BMC
WHITE PAPER: The consequences of slotting digital workspace, ITSM, and chatbot platforms into existing IT environments aren't always readily apparent – especially when making the case to business stakeholders. Inside this Forrester analysis, read through the benefits, costs, and risks associated with these investments, from ROI to expected operating costs.
Posted: 29 May 2019 | Published: 31 Jan 2019

BMC

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

Service Health with AIOps from ServiceNow
sponsored by ServiceNow
WHITE PAPER: Find out how machine learning and artificial intelligence tools can offer an alternative to traditional event management processes that can leave your systems vulnerable to outages.
Posted: 03 May 2019 | Published: 20 Feb 2019

ServiceNow

Not Everyone Needs a Cadillac
sponsored by Serviceaide
WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
Posted: 01 May 2019 | Published: 01 May 2019

Serviceaide
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