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Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing sponsored by Oracle Corporation WEBCAST: Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience. Posted: 28 Oct 2009 \| Premiered: Oct 28, 2009 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Quality Control \| Quality Control Staff \| Quality Control Standards \| Testing \| Testing Laboratories

Key Steps to Securing Your Organization and Evicting a Hacker sponsored by Foundstone, Inc. PODCAST: This podcast will tech you key steps for getting your company back on track after a security breach. It discusses effective measures that can be put into place, and how to take a proactive approach in securing your company against malicious attacks. Posted: 30 Apr 2008 \| Premiered: Apr 30, 2008, 09:00 EDT (13:00 GMT) TOPICS: Application Security \| Data Security \| Disaster Planning \| Disaster Recovery \| Endpoint Security \| Hackers \| Network Security \| Spyware \| Virus Protection

N-able Help Desk Manager: Free 30-Day Trial sponsored by Solarwinds N-able SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers. Posted: 09 Jun 2014 \| Premiered: 09 Jun 2014 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Webinar: 20 Critical Controls for Cyber Defense sponsored by ISACA WEBCAST: Join ISACA for a webinar hosted by internationally recognized speaker, Dr. Vilius Benetis, on Tuesday, June 24, 2014 at 12:00 PM EDT (16:00 UTC), who will discuss the 20 critical controls identified by SANS and the Council on Cybersecurity. Posted: 05 Jun 2014 \| Premiered: Jun 24, 2014, 16:00 EDT (20:00 GMT) TOPICS: Cybersecurity \| Hackers \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Managers \| Security Systems \| Security Threats \| Vulnerability Management

Ethical Hacking and Risk Assessments sponsored by Global Knowledge WEBCAST: Attend this webcast to learn about risk assessment process and tools used by ethical hackers. Posted: 10 Dec 2008 \| Premiered: Dec 10, 2008 TOPICS: Business Intelligence \| Data Security \| Hackers \| Risk Assessment \| Security Event Management \| Security Policies

Lumension Endpoint Management and Security Suite sponsored by Lumension TRIAL SOFTWARE: A new wave of vulnerabilities is threatening our endpoints and browsers at a much greater rate than operating systems and servers, which is why the SANS Institute has ranked “patching client-side software” as the number one security priority. Posted: 13 Sep 2010 \| Premiered: 13 Sep 2010 TOPICS: Endpoint Security \| IT Managers \| Operating Systems \| Patch Management \| Security \| Vulnerability Assessments \| Vulnerability Management

Best Practices for Database Security and Compliance sponsored by Guardium, an IBM Company WEBCAST: Attend this live Webcast with Forrester Principal Analyst Noel Yuhanna to learn about best practices for protecting enterprise data from both external hackers and insiders such as privileged users and disgruntled employees. Posted: 31 Jan 2008 \| Premiered: Feb 13, 2008, 14:00 EST (19:00 GMT) TOPICS: Best Practices \| Data Management \| Database Security \| Hackers \| PCI Bus \| Regulatory Compliance \| Sarbanes-Oxley Act of 2002

HP helps United Airlines consolidate their IT infrastructure sponsored by Hewlett-Packard Enterprise WEBCAST: This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now. Posted: 07 Feb 2014 \| Premiered: Dec 31, 2012 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| IT Departments \| IT Infrastructure \| IT Management \| IT Managers \| IT Systems

Getting Started with SharePoint 2010 sponsored by Microsoft Corporation India Pvt Ltd VIDEO: Join Paul Andrew, Technical Product Manager for Microsoft's SharePoint Team, as he discusses the new features of SharePoint 2010 for developers. Posted: 04 Dec 2009 \| Premiered: 04 Dec 2009 TOPICS: Application Life-Cycle Management \| Collaboration \| Collaborative Applications Software \| Productivity \| Software Development Tools \| Software Engineers \| Software Infrastructure \| Software Selection \| Software Upgrades