Business of Information Technology  >   Business Management  >   CRM  >  

mCRM

RSS Feed    Add to Google    Add to My Yahoo!
mCRMReports
 
Balance End User Satisfaction and Business Productivity: Making the case for COPE
sponsored by BlackBerry
WHITE PAPER: BYOD and other mobility trends have been taking the business world by storm, but the problem for IT professionals is the same throughout:  How can we balance security and user privacy?
Posted: 21 Aug 2014 | Published: 21 Aug 2014

BlackBerry

Omni-Channel Customer Care
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

Mobile Device Management Checklist
sponsored by MobileIron
EGUIDE: A well thought-out mobile device management strategy is a key ingredient for any successful mobility deployment.  This expert E-Guide highlights a mobile device management checklist.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

MobileIron

Future Focus: What's Coming in EMM
sponsored by BlackBerry
WHITE PAPER: Explore the role of enterprise mobility management in today's IT landscape.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

BlackBerry

Infographic: New Expectations for Customer Service Workers
sponsored by IBM
RESOURCE: This infographic offers insight into the new expectations for customer service representatives and retail workers in order to better connect with customers and provide richer experiences.
Posted: 08 Aug 2014 | Published: 08 Aug 2014

IBM

Enterprise Mobility Management 101: The Cloud and Mobility
sponsored by CA Technologies.
WEBCAST: This exclusive webcast takes an in-depth look at a mobile management solution that provides the management, security, and scalability your organization needs to empower your mobile workforce while preparing for the future.
Posted: 04 Jun 2014 | Premiered: Jun 4, 2014

CA Technologies.

A Rugged Laptop Lineup Goes Hardcore
sponsored by Dell, Inc.
EGUIDE: In this expert e-guide, examine some options available on the market today, and learn new features and updates to look for when picking a tool for your workers going out in the field.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

Dell, Inc.

Analyst Predictions 2014: Customer Support and the Engaged Enterprise
sponsored by Genesys
ANALYST REPORT: As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note on Gartner predictions for 2014 and beyond.
Posted: 02 Jul 2014 | Published: 15 Nov 2013

Genesys

The Mobile Scenario: Innovation Plus Agility Equals Opportunity
sponsored by Gartner
WEBCAST: This exclusive Gartner Symposium/ITxpo presentation discusses how organizations can best utilize the latest mobile capabilities to enable greater operational efficiency and employee satisfaction while also increasing security and cutting overall costs.
Posted: 07 Jul 2014 | Premiered: Jul 7, 2014

Gartner

MDM: Seperate Work from Play
sponsored by Fiberlink
DATA SHEET: Along with the BYOD era comes issues with security and app integration.  Since each mobile device is different, secure document sharing can be tricky.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

Fiberlink
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement