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mCRM Reports
 
10 Trends Impacting Your Contact Center & How to Profit From Them
sponsored by Mitel Networks Limited
WHITE PAPER: Engaged consumers buy 90% more frequently and spend 60% more per transaction. Your ability to create the best customer experience determines how your customers view your business – and how much you profit. Discover the top 10 trends impacting your customer experience, and how you can turn them into loyalty-building profitable opportunities.
Posted: 24 Jan 2017 | Published: 24 Jan 2017

Mitel Networks Limited

When Every Touchpoint is a Transaction: How Retail Brands Can Adapt to the New Customer Journey
sponsored by Salesforce.com
WHITE PAPER: This report discusses trends and best practices for engaging and selling to customers on the channel of their choice. Learn what leading tech brands, such as Pinterest, are doing to reach fast-growing social media and mobile users.
Posted: 22 Feb 2017 | Published: 22 Feb 2017

Salesforce.com

How Unified Endpoint Management Can Impact Your Enterprise
sponsored by Matrix42
VIDEO: Watch this short video to learn how Unified Endpoint Management can solve your mobility management issues by consolidating the management of traditional and mobile endpoints.
Posted: 28 Feb 2017 | Premiered: 29 Jul 2016

Matrix42

The State of the Digital Workspace Report 2016
sponsored by VMware
WHITE PAPER: To better understand mobility initiatives globally, market research firm Management Insight surveyed more than 1,200 IT decision makers, IT influencers, and business decision makers worldwide. . Access this digital workspace report to discover the results of this survey that outline key mobile findings relevant to today's decision makers.
Posted: 02 Mar 2017 | Published: 31 Jan 2017

VMware

Benefit from Automated Services Without Sacrificing Customer Experience Using Enterprise Intelligent Assistants (EIAs)
sponsored by [24]7
RESOURCE: Enterprise intelligent assistants (EIAs) are growing in popularity but do you have the knowledge that you need to choose the right one? In this Opus Research report, learn 8 core characteristics of highly successful EIAs. Discover how you can benefit from automated services without sacrificing quality customer experience.
Posted: 09 Aug 2016 | Published: 31 Aug 2015

[24]7

The Mobility Quandary: Balancing Mobile Workforce Productivity with Security
sponsored by VMware
WHITE PAPER: Access this ESG white paper and learn how to enforce granular access controls to tightly manage who gets access to what apps and data in a mobile environment.
Posted: 27 Feb 2017 | Published: 29 Jul 2016

VMware

CW Benelux ezine August 2016
sponsored by ComputerWeekly.com
EZINE: In this issue of CW Benelux we describe how data scientists in the Netherlands have applied technology to art.
Posted: 15 Aug 2016 | Published: 15 Aug 2016

ComputerWeekly.com

Windows 10 and Mobile Device Management
sponsored by Microsoft
WHITE PAPER: In this white paper, learn how Windows 10 MDM features will impact the mobile devices in your enterprise for the better.
Posted: 16 Feb 2017 | Published: 30 Dec 2016

Microsoft

The 'Connected' Associate: Technology Empowers Your Workforce And Fast-Tracks Your Omnichannel Sales
sponsored by SOTI Inc.
WHITE PAPER: When looking towards the future of retail, enabling IoT connectivity should be on the top of your list. Learn how your retail business can improve customer experience with employees empowered by IoT, otherwise known as "connected associates."
Posted: 31 Jan 2017 | Published: 31 Jan 2017

SOTI Inc.

Six Steps to Controlling the Uncontrollable
sponsored by Microsoft
WHITE PAPER: With a next-generation enterprise mobility strategy, you can empower your people to be productive on the devices of their choosing -- all while staying secure. Explore six ways to protect the relentless data streams of a mobile enterprise.
Posted: 18 May 2016 | Published: 01 Apr 2016

Microsoft
 
 
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