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mCRMReports
 
Innovating for a Mobile World
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative resource examines how mobile technology is reshaping the world and how your organization can utilize it to rise to the top of the mobile age.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

Cisco Systems, Inc.

How to Transform Your Mobile Customer Care Strategy
sponsored by Oracle Corporation
WHITE PAPER: The following white paper explores how by implementing a smart connected integration (SCI) strategy, a company can begin and nurture a better path to mobile customer service.
Posted: 31 Mar 2014 | Published: 31 Mar 2014

Oracle Corporation

EMM for BlackBerry 10: Features Comparison
sponsored by BlackBerry
WHITE PAPER: This exclusive paper examines an enterprise mobility management (EMM) solution that allows you to manage multiple mobile platforms and operating systems while providing the highest level of security possible.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

BlackBerry

3-2-1 Contact: The Call Center in a Multichannel World
sponsored by SearchCRM
EBOOK: Learn how mobile apps are changing how agents interact with customers -- and how some companies are integrating mobile CRM with the contact center.
Posted: 17 Apr 2014 | Published: 18 Apr 2014

SearchCRM

Enterprise Mobility Management: Going from Good To Great
sponsored by CA Technologies.
WEBCAST: This expert webcast thoroughly examines enterprise mobility management (EMM) and its central role in the BYOD age. Join expert Jack Madden as he discusses the ins-and-outs of effective management and what you can do to ensure a successful, efficient, and productive mobile environment.
Posted: 27 Mar 2014 | Premiered: Mar 24, 2014

CA Technologies.

10 Tips for Moving Social Media and Mobile Marketing out of Silos
sponsored by IBM
WHITE PAPER: In this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels.
Posted: 18 Feb 2014 | Published: 30 Nov 2013

IBM

Mobile Study Self Assessment Tool
sponsored by IBM
ASSESSMENT TOOL: This exclusive resource provides a quick, simple self-assessment tool that you can use to help identify areas in your mobile infrastructure that you can improve to ensure that your organization is getting the most from its mobile initiatives.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

IBM

BYOD in the Enterprise: A Guide for CIOS
sponsored by ZixCorp
WHITE PAPER: This exclusive resource discusses key policy considerations for CIOs who want to design and launch a successful BYOD program.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

ZixCorp

Design Security Policies For #GenMobile
sponsored by Aruba Networks
WHITE PAPER: This exclusive resource discusses how your organization can form an effective mobile strategy designed to help you get the most value from your mobile initiatives.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Aruba Networks

Contact Center: Mobile Apps and KPI to Boost Customer Satisfaction
sponsored by Five9
EGUIDE: In this expert e-guide, explore the emergence of mobile contact center apps for creating a better customer experience.   You'll also discover best practices for cutting through copious contact center data with key performance indicators (KPI).
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Five9
 
 
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