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mCRM White Papers (View All Report Types)
The Missing Piece: Enhancing the Value of Marketing Automation with Sales Conversion Management
sponsored by Conversica
WHITE PAPER: This white paper presents the benefits of implementing an automated lead generation strategy for sales conversion management. Discover how such an approach can dramatically improve the ROI of CRM applications.
Posted: 16 Sep 2015 | Published: 16 Sep 2015


An Essential Deployment Guide for Cisco Mobility Express Wireless Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this guide, you will learn how to deploy a software-based controller for Cisco Mobility Express's wireless network, delivering a low cost, and feature rich Wi-Fi architecture with enterprise level WLAN capability. Read on to key into the essentials of managing all advanced settings for this network.
Posted: 12 Nov 2015 | Published: 30 Sep 2015

Cisco Systems, Inc.

A Smarter Process Approach to Accelerating Customer Engagements with Mobile and Social
sponsored by IBM
WHITE PAPER: The personalization phenomenon is reshaping customer service as we knew it. Explore this resource and uncover customer-centric strategies that deliver top-line growth, starting with your business processes.
Posted: 20 Nov 2015 | Published: 20 Nov 2015


The Technology Trends Set to Reshape your Business and Data Center Design
sponsored by IBM
WHITE PAPER: In this white paper, you will discover the data center implications of cloud computing, mobile technologies, social collaboration, and business analytics. Read on to build a flexible data center strategy enabled by predictive analytics for your business.
Posted: 12 Nov 2015 | Published: 31 Dec 2013


Customer Experience Analytics: How IT Can Help Improve the Customer Experience
sponsored by Splunk
WHITE PAPER: This guide features a real-life example of how one organization gained meaningful business insights by leveraging customer experience management with machine data. Learn how to create these insights and help your business grow revenue by improving user engagement.
Posted: 24 Aug 2015 | Published: 24 Aug 2015


Shoppers Disrupted: Retailing Through the Noise
sponsored by IBM
WHITE PAPER: Continuing to put the transaction at the center of business - instead of the individual - will only work against you. This executive report lays the foundation for understanding the full potential of new technologies to enhance the customer experience.
Posted: 29 Jul 2015 | Published: 29 May 2015


PHS Group Polishes Its Service Capabilities with Mobility Solutions
sponsored by IBM
WHITE PAPER: This case study highlights one a holistic, mobile service that promises to improve company-wide productivity. Learn how your organization will benefit from polishing your workforce mobility by tracking productivity and reducing manual processes.
Posted: 02 Sep 2015 | Published: 31 Mar 2012


How the Cloud can Drive up Customer Engagement and Let Staff work more Flexibly
sponsored by IP Solutions
WHITE PAPER: In this white paper, you'll learn how the cloud can bring the contact center to your employees and let customers choose when, how and where they want to contact you. Find out how it also allows you to acquire new technologies and channels.
Posted: 30 Sep 2015 | Published: 30 Sep 2015

IP Solutions

Cloud-Based MDM Makes the Grade in Education
sponsored by IBM
WHITE PAPER: Colleges and K-12 school districts across the country are embracing mobility in education. This white paper examines several smart mobile and app management cloud-based practices that give schools and educational institutions the tools they need to set their students up for success in the new Mobile Age.
Posted: 07 Aug 2015 | Published: 07 Aug 2015


The Rise of the Mobile Worker in Australia and Asia
sponsored by Dimension Data
WHITE PAPER: In this report, you will glean the global state of the mobile workforce for 2015 in Australia and Asia and discover how to embrace successful end-user computing. Read on to access the emerging mobile trends for 2016 and foster a collaborative mobile environment in your organization.
Posted: 30 Oct 2015 | Published: 30 Oct 2015

Dimension Data
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