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ALSO CALLED: e-Commerce, e Commerce, Buying and Selling Online, Internet Commerce, eTransactions, Electronic Commerce, i-Commerce, eSales, Online Sales, Internet Sales, iCommerce, eTrade, Internet Selling, Web Commerce
DEFINITION: The Streamlined Sales Tax (SST) program is a cooperative arrangement among state governments in the United States for the collection and payment of retail sales taxes when the seller and the purchaser are located in different tax jurisdictions.Until recently, sales tax did not apply to retail purchases made by a buyer located in a different state than the seller. The main reason was difficulty enforcing  … 
Definition continues below.
eCommerce Reports
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Retail Revolution
sponsored by
RESEARCH CONTENT: This PowerReviews study, based on a survey of 1,000 people in the UK, and a similar number in the US, explores the impact of technology on shopping behaviour and outlines what retailers need to consider to meet these changing demands.
Posted: 24 Sep 2015 | Published: 24 Sep 2015

Mastering multi-channel journeys – making engagement pay
sponsored by
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

Power Ecommerce and Media Websites with the Private Cloud
sponsored by Rackspace
WHITE PAPER: E-commerce and media-rich websites require robust infrastructure, security, compliance, and high availability. Read this white paper to find out how a custom private cloud can support the needs of these websites.
Posted: 05 Jun 2015 | Published: 18 May 2015


Bon-Ton Stores: Maximizing Peak Capacity; Minimizing Stack Costs
sponsored by IBM
CASE STUDY: This case study demonstrates how one leading retailer updated its servers to support its expanding e-commerce sites by migrating Linux servers. Find out the performance and capabilities that resulted from this migration of systems and how it affected data center costs and application availability.
Posted: 28 Oct 2014 | Published: 30 Apr 2014


RSA's Digital Journey
sponsored by
PRESENTATION: Ian Hood, Group Digital Director of RSA, tells the story of one of the UK's largest insurers journey to digital technology in this presentation.
Posted: 22 Aug 2014 | Published: 22 Aug 2014

The Secrets of Seamless Retailing Success
sponsored by
RESEARCH CONTENT: Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.
Posted: 19 May 2014 | Published: 19 May 2014

Case Study: How John Lewis Conquered the Web
sponsored by
BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

Three simple steps to building a digital framework
sponsored by
PRESENTATION: Mark Thompson, Digital and IT Director for TUI Travel Specialist & Activity, discusses IT transformation in this PowerPoint presentation.
Posted: 10 Dec 2013 | Published: 10 Dec 2013

Computer Weekly – 11 August 2015: Data unlocks personalised customer service
sponsored by
EZINE: In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now.
Posted: 07 Aug 2015 | Published: 07 Aug 2015

Computer Weekly – 14 April 2015: Taking stock of e-commerce systems
sponsored by
EZINE: In this week's Computer Weekly, the first of our three-part buyer's guide to next generation e-commerce looks at managing inventory in multi-channel retailers. We highlight the six technology companies that are threats to the dominance of high-street banks. And we examine the top five issues in virtual machine backup. Read the issue now.
Posted: 10 Apr 2015 | Published: 10 Apr 2015

Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust
sponsored by Symantec Website Security Solutions
WHITE PAPER: In this white paper, you'll learn why SSL-based security platforms with solid track records of meeting new challenges are the best way to defend and future-proof e-commerce environments against a growing and dynamic internet threat environment.
Posted: 12 Jan 2015 | Published: 13 Feb 2014

Symantec Website Security Solutions

Beginner's Guide to SSL Certificates: Making the Best Choice When Considering Your Online Security Options
sponsored by Symantec Website Security Solutions
WHITE PAPER: This helpful guide explains how the effective implementation of SSL certificates is critical to protecting your customers, earning their trust, and ensuring your success when it comes to conducting business online.
Posted: 08 Jan 2015 | Published: 10 Jun 2013

Symantec Website Security Solutions

How a Top E-Commerce Strategy Leads to Strong Sales
sponsored by ZeroLag Communications Inc.
EGUIDE: In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

ZeroLag Communications Inc.

Computer Weekly – 24 June 2014: Betting on World Cup success
sponsored by
EZINE: In this week's Computer Weekly, we talk to gambling site Betfair about the IT challenges of preparing for the football World Cup. We examine the strategy of cloud software pioneer as it grows its role in the IT department. And we explain erasure coding – an emerging method for protecting storage hardware. Read the issue now.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction
sponsored by ZeroLag Communications Inc.
WHITE PAPER: Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction.
Posted: 20 Jun 2014 | Published: 20 Jun 2014

ZeroLag Communications Inc.

Computer Weekly – 27 May 2014: Targeting the digital customer
sponsored by
EZINE: In this week's Computer Weekly, we go behind the scenes of John Lewis's £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks' European CIO talks about the coffee chain's IT strategy. And we evaluate three big suppliers' plans for virtualised networking. Read the issue now.
Posted: 27 May 2014 | Published: 27 May 2014

Revamp Retail Transactions with Omni-Channel Technology
sponsored by Toshiba
WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.
Posted: 05 May 2014 | Published: 31 Jan 2014


Giving Customers Better Protection While Reducing Costs
sponsored by ThreatMetrix
CASE STUDY: This case study outlines a top e-commerce business and their strategy for preventing fraud, lowering costs and ensuring consumer trust.
Posted: 26 Mar 2014 | Published: 31 Dec 2013


Digital CRM and the Customer Experience
sponsored by IBM
EGUIDE: This expert  e-guide describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce.
Posted: 24 Mar 2014 | Published: 24 Mar 2014


Personalized Marketing and Web Analytics
sponsored by IBM
WHITE PAPER: In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline.
Posted: 01 Mar 2014 | Published: 28 Feb 2013


One Click Away: Where Does the Data Come From?
sponsored by LANSA
WHITE PAPER: Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.
Posted: 20 Feb 2014 | Published: 20 Feb 2014


Create a strong, dynamic customer experience
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.
Posted: 20 Jan 2014 | Published: 30 Nov 2012

Hewlett Packard Enterprise

Modernize CRM and ecommerce: 4 steps
sponsored by IBM.
PODCAST: Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.
Posted: 27 Dec 2013 | Premiered: Dec 9, 2013


Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise

Omnichannel Shoppers Trendagram
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.
Posted: 18 Dec 2013 | Published: 31 Aug 2013

Hewlett-Packard Enterprise
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ECOMMERCE DEFINITION (continued): …  and collecting sales taxes among multiple jurisdictions. This was not considered a serious problem until the proliferation of Internet-based sales during the 1990s. As increasing numbers of buyers made remote purchases using e-commerce in states other than their state of residency, state governments experienced revenue losses because such purchases were not taxed. While the use of toll-free telephone numbers and direct mail has always caused some loss of tax revenue for states, the e-commerce boom motivated state governments to work together to find a way to recover lost tax revenue. The multi-state … 

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