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Telephone Computer Integration

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Telephone Computer Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Deloitte CIO survey 2016-2017 – UK Edition
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Download Deloitte's 2016-2021 CIO survey to discover how CIOs can deliver value and impact to their organisations.
Posted: 25 Nov 2016 | Published: 25 Nov 2016

ComputerWeekly.com

Simplify, Digitalize, Transform - Mastering the Chaos of Complexity
sponsored by Optus
RESEARCH CONTENT: This IDC report explores the concept of "digital simplification" and how to achieve it. Uncover the 7 key initiatives that can substantially reduce complexity and drive the value of IT, including partner for success, standardize the IT infrastructure, embrace DevOps to drive closer collaboration, and 4 more.
Posted: 01 Nov 2016 | Published: 30 Sep 2016

Optus

Enabling Better Banking Experiences
sponsored by ServiceNow
WHITE PAPER: In this case study, an ITSM service provider works alongside RBM to improve the delivery and management of technology services, while helping the company to reduce costs and meet compliance requirements. Read on to learn some of the other challenges this service provider helped this company overcome.
Posted: 16 Nov 2016 | Published: 01 Oct 2016

ServiceNow

Corridor Warrior: How IT Empowers the Future-Ready Workforce
sponsored by Dell, Inc. & Intel®
WHITE PAPER: Is your IT meeting its user requirements? Learn how to implement an end-to-end IT management strategy that encapsulates the needs of the modern, mobile, dynamic workforce. Read on to assess your hardware and software, and ensure your IT supports productivity.
Posted: 05 Dec 2016 | Published: 05 Dec 2016

Dell, Inc. & Intel®

Workplace Experience Proves Key in Oil and Gas Sector
sponsored by Hewlett-Packard Enterprise
RESOURCE: To retain workers demanding device and OS flexibility, companies increasingly turn to cloud-based productivity tools.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise

HPE Integrity Superdome X and Microsoft SQL Server: Designed for Mission-Critical Workloads
sponsored by Hewlett Packard Enterprise
VIDEO: Tune into this video to tackle your most demanding database challenges, and drive mission-critical business performance, with a highly available x86 server platform and Microsoft SQL Server—designed to address your most critical workloads and maximize the uptime of business processing applications.
Posted: 16 Nov 2016 | Premiered: 17 Nov 2015

Hewlett Packard Enterprise

How AkzoNobel Does Business 'Quicker, Faster, Better'
sponsored by Hewlett-Packard Enterprise
RESOURCE: Backed by an expert partner, the global manfacuturer's Office 365 migration is transforming how employees work.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise
 
 
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