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Telephone Computer Integration

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Telephone Computer IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

A Day in the Life of a CIO
sponsored by Cisco Systems, Inc.
VIRTUAL ENVIRONMENT: This interactive guide explores a day in the life of a CIO, highlighting their role in the enterprise and what they can do to enhance their IT productivity.
Posted: 03 Apr 2014 | Premiered: 03 Apr 2014

Cisco Systems, Inc.

Next Gen IT Predictions: 2014 and Beyond
sponsored by Cisco Systems, Inc.
WHITE PAPER: This valuable resource details six predictions for the next-generation of IT in 2014 and beyond.
Posted: 04 Apr 2014 | Published: 23 Jan 2014

Cisco Systems, Inc.

Infrastructure Predictions: 2014 and Beyond
sponsored by Cisco Systems, Inc.
RESOURCE: This slide show details five predictions for data center infrastructure for 2014 and beyond.
Posted: 03 Apr 2014 | Published: 23 Jan 2014

Cisco Systems, Inc.

Optimize Workloads to Achieve Success with Cloud and Big Data
sponsored by IBM
WHITE PAPER: This whitepaper details how a more dynamic, policy driven automation solution can help IT handle the increasingly complex and heterogeneous data centers created by trends like Big Data and the cloud.
Posted: 04 Apr 2014 | Published: 12 Mar 2014

IBM

University of Southampton - A Case Study from Emerson Network Power
sponsored by Emerson
CASE STUDY: Access this concise case study to discover how an IT vendor "future-proofed" the power requirements of The University of Southampton's new data center.
Posted: 09 Apr 2014 | Published: 31 Dec 2013

Emerson

An Innovative Infrastructure to Capture the Value of the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource details four major questions business leaders are asking as IT scrambles to keep up with growing demands.
Posted: 03 Apr 2014 | Published: 12 Dec 2013

Cisco Systems, Inc.

Redbook: Introduction to Messaging and WebSphere MQ (Act)
sponsored by IBM
EBOOK: Messaging is an effective way to connect different applications and systems. This comprehensive resource offers a primer on messaging and describes how WebSphere MQ – a market-leading messaging integration middleware product – can be used to fuel messaging success.
Posted: 14 Mar 2014 | Published: 31 Dec 2012

IBM
 
 
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