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Telephone Computer Integration

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Telephone Computer Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Web Application Security for Dummies
sponsored by Qualys
EBOOK: This e-book explains how to quickly locate and remediate vulnerabilities in order to prevent attackers from gaining control over the application and obtaining access to the server, database, and other back-end IT resources.
Posted: 26 Jan 2015 | Published: 30 Dec 2011

Qualys

Reduce Cost, Complexity with HP Structured Data Manager
sponsored by Hewlett-Packard Company
CASE STUDY: HP needed an integrated data management and archiving platform. Find out why HP Structured Data Manager was the answer.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

TOPICS:  IT Management
Hewlett-Packard Company

Microsoft Assessment and Planning (MAP) Toolkit Version 9.x
sponsored by Global Knowledge
WHITE PAPER: Microsoft Assessment and Planning (MAP) Toolkit helps you understand your IT infrastructures and assets. Read on to learn how you can leverage this free inventory, assessment, and reporting tool to determine which technologies work best for your IT needs.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Global Knowledge

Protecting Users from Firesheep and other Sidejacking Attacks with SSL
sponsored by Symantec Corporation
WHITE PAPER: This white paper discusses the Firesheep Wi-Fi attack tool and other sidejacking attacks with SSL and explains how to avoid these attacks.
Posted: 15 Jan 2015 | Published: 28 Feb 2014

Symantec Corporation

How Extended Validation SSL Brings Confidence to Online Sales and Transactions
sponsored by Symantec Corporation
WHITE PAPER: This white paper discusses the importance of increasing customer confidence in the security of online business transactions, and introduces Symantec Extended Validation SSL Certificates as a potential solution to this challenge.
Posted: 15 Jan 2015 | Published: 31 Oct 2013

Symantec Corporation

Allgress Insight Risk Management Suite
sponsored by Allgress
WHITE PAPER: This white paper introduces a risk management suite that enables security professionals to apply business context to security and compliance management. It also empowers business stakeholders to make informed investment decisions that align with top business priorities.
Posted: 26 Jan 2015 | Published: 26 Jan 2015

Allgress

Point of Sale (POS) Systems and Security
sponsored by Bit9 + Carbon Black
WHITE PAPER: This white paper explains why organizations need more than the PCI DSS compliance stamp in order to truly secure their POS systems; describes how to secure your POS systems against common attacks; and discusses the Council on CyberSecurity's top 20 suggestions for protecting payment card information.
Posted: 16 Jan 2015 | Published: 31 Oct 2014

Bit9 + Carbon Black
 
 
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