IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Telephone Computer Integration

RSS Feed    Add to Google    Add to My Yahoo!
Telephone Computer Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Inside the capacity management process
sponsored by TeamQuest Corporation
EGUIDE: This e-guide pinpoints the economics of the capacity management process, how to interpret capacity management metrics, and the four resource bottlenecks to consider in the capacity management process.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

TeamQuest Corporation

From MIT’s Center for Digital Business: Communicating IT’s Impact as a Business Enabler:
sponsored by Mendix
WHITE PAPER: In the following Q&A white paper, Dr. George Westerman, author of the best-selling book, The Real Business of IT, answers some interesting questions regarding the true value of IT to the business.
Posted: 23 Jul 2015 | Published: 23 Jul 2015

Mendix

FAQ: How You Get More With a Loyalty Program
sponsored by VMware
WHITE PAPER: Loyalty programs help you preserve your existing investment in software and reduce overall cost. Learn more in this FAQ.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

TOPICS:  IT Management
VMware

An Inside Look into CA Workload Automation
sponsored by CA Technologies.
VIDEO: This video and accompanying demonstration offer an inside look into a workload automation tool that allows you to manage business processes from a single point of control.
Posted: 13 Jul 2015 | Premiered: 13 Jul 2015

CA Technologies.

Leverage the Full Power of Google for Work
sponsored by Cloud Sherpas
WHITE PAPER: This white paper introduces a Google Enterprise App provider that can help your organization leverage the full power of the Google for Work cloud platform like no other. Read now to procure cloud software and maximize its utility.
Posted: 14 Jul 2015 | Published: 14 Jul 2015

Cloud Sherpas

Eight Common traits of Great Leaders
sponsored by Citrix Online Go To Meeting
RESOURCE: This resource can help you to become the best manager you can be by revealing the eight critical characteristics that you should aim to embody. Access now to uncover the skills and traits that you need in order to be most effective leader possible.
Posted: 06 Jul 2015 | Published: 06 Jul 2015

Citrix Online Go To Meeting

Forrester: Application Performance Management Is Critical To Business Success
sponsored by IBM
WHITE PAPER: This survey report looks at how IT managers are prioritizing their energy when it comes to application performance monitoring.
Posted: 07 Jul 2015 | Published: 28 Feb 2014

IBM
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement