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Telephone Computer Integration

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Relocating or Colocating Your Data Center in the Washington, DC/Baltimore Metro Area?
sponsored by CompuDynamics
RESOURCE: Access this resource to learn how colocation can help you handle these issues. You'll also get insight into whether you should consider retail or wholesale colocation or build your own new data center. Read on to evaluate your requirements and determine the best option for you.
Posted: 12 Dec 2014 | Published: 12 Dec 2014


Next-Generation Firewalls and IPS: Why You Need Both
sponsored by Hewlett-Packard Company
WHITE PAPER: This HP white paper shows how next-generation firewalls and next-generation intrusion prevention systems are complementary security solutions that work together to secure your network.
Posted: 11 Dec 2014 | Published: 11 Dec 2014

Hewlett-Packard Company

How Organizations Are Responding to Mobile and Cloud Threats
sponsored by SafeNet, Inc.
WHITE PAPER: This white paper explores the results of a recent survey that sought to elucidate how organizations are adapting their approach to authentication to protect their sensitive assets as they adopt cloud-based services and BYOD.
Posted: 10 Dec 2014 | Published: 15 May 2014

SafeNet, Inc.

Secure Business Information in the Cloud with Centralized Management
sponsored by Box
EBOOK: This white paper explores how a new generation of enterprise cloud services can mitigate the security challenges created by decentralized computing.
Posted: 02 Dec 2014 | Published: 17 Jun 2014

Box

Virtual and physical. Public and private. Hourly and monthly.
sponsored by IBM
WHITE PAPER: Access this resource to learn how you can leverage a unified platform that provides any cloud infrastructure, whether it is private or public, deployed on demand and in real time. Read on to learn how this approach delivers power and performance, improved automation and control, increased flexibility and scalability, and more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

IBM

Taking Control of File Sharing Services
sponsored by Mimecast
WHITE PAPER: This informative white paper discusses how file sharing services are being used within enterprises; the benefits and risks that they bring; and the factors that organizations should consider in selecting an enterprise-grade service in order to ensure its security.
Posted: 19 Dec 2014 | Published: 30 Apr 2014

Mimecast

The benefits of Cloud Computing: looking beyond cost savings
sponsored by Kaseya
WHITE PAPER: Access this e-guide to explore the future of cloud and learn how the benefits could be twofold for service providers, increasing IT spending and the value to IT shops.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

Kaseya
 
 
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