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Telephone Computer Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

CIO Trends #2: ANZ
sponsored by ComputerWeekly.com
EGUIDE: This latest edition of CIO Trends offers a collection of our most popular articles for IT leaders from the second quarter of 2016, examining the benefits of new technologies and where CIOs may be falling short.
Posted: 18 Aug 2016 | Published: 18 Aug 2016

ComputerWeekly.com

The Benefits of Agentless Architecture
sponsored by Red Hat
WHITE PAPER: Discover in this white paper the top 12 benefits of implementing agentless IT architecture, utilizing an open source orchestration tool. Read on to learn to effectively manage systems by connecting to them over SSH, and employ a management tool that doesn't impose additional demands on your environment.
Posted: 10 Aug 2016 | Published: 10 Aug 2016

Red Hat

Getting Started with Splunk for Container Monitoring
sponsored by Splunk
WHITE PAPER: Monitor and troubleshoot your container ecosystem.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

TOPICS:  IT Management
Splunk

White paper: Now that you have a Microsoft Private Cloud. What are you going to do with it?
sponsored by Rackspace
WHITE PAPER: This white paper investigates the primary considerations for maximizing your investment in Microsoft Private Cloud. Learn how to enable self-service, take advantage of SDN, messaging services, and more.
Posted: 11 Aug 2016 | Published: 11 Aug 2016

Rackspace

POWER8: A Processor to Challenge Intel's Dominance
sponsored by IBM
ANALYST REPORT: Outlined in this paper are 6 considerations for IT organizations making a case for transition to the POWER8 processor, designed to be installed in file and print servers for key, high performing workloads. Read on to take advantage of POWER8 to fuel high value analytics and IT's cloud expansion.
Posted: 26 Aug 2016 | Published: 31 Dec 2014

IBM

Prepare for the Future with Agile IT
sponsored by Red Hat
RESOURCE: Discover in this paper how to deliver a strong, consistent foundation for your modern environments with bimodal IT, as well as balance conventional and agile IT so you can keep your core business running smoothly while innovating for the future. Read on to transform IT delivery through servers with greater workload densities.
Posted: 12 Aug 2016 | Published: 12 Aug 2016

Red Hat

Economic Validation: Quantifying the Value of VersaStack, a Converged Infrastructure Solution
sponsored by IBM
ANALYST REPORT: Read this report to help your IT organization outline the costs and benefits of leveraging converged infrastructure against traditional component-based data centers intended to support virtual environments, and key into the predicted annual TCO, ROI, and payback period for converged systems.
Posted: 26 Aug 2016 | Published: 30 Apr 2016

IBM
 
 
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