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Telephone Computer Integration

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Telephone Computer Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

IT Priorities 2015 – France
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Benchmark your IT spending plans with our in-depth study of IT spending priorities in France.
Posted: 10 Feb 2015 | Published: 10 Feb 2015

ComputerWeekly.com

Trends that matter for 2015
sponsored by ComputerWeekly.com
ANALYST BRIEF: Marc Dowd, principal advisor at analyst group Forrester, gives his predictions for the top trends in technology, business and the IT department in 2015.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

ComputerWeekly.com

IT Priorities 2015 – Germany, Austria & Switzerland
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Benchmark your IT spending plans, with our in-depth study of IT spending priorities in Germany, Austria & Switzerland.
Posted: 11 Feb 2015 | Published: 11 Feb 2015

ComputerWeekly.com

Discover CA Cloud Service Management Today
sponsored by CA Technologies.
RESOURCE: Service management solutions need to be built for speed rapidly accelerating time-to-value where other SaaS solutions fall short.Access this demonstration to get a high level overview of CA Cloud Service Management and learn how it helps you to enhance your users' experience, improve service management productivity, and more.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

CA Technologies.

10 Things You Need to Know About Desktop-as-a-Service
sponsored by NaviSite
WHITE PAPER: This resource examines how desktop management can be done more effectively and at less cost via the cloud. Read on to take advantage of this primer on DaaS and learn the 10 things you need to know about it.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

NaviSite

How cloudy is my IT forecast?
sponsored by Dimension Data
WHITE PAPER: More and more organizations are moving to the cloud. Chances are, your organization is among them. But how can you be sure you're getting the most out of your investment?This resource provides practical considerations for integrating on-premise and cloud environments to deliver the right outcomes for your business.
Posted: 27 Feb 2015 | Published: 27 Feb 2015

Dimension Data

3 Things in 3 Years: Innovating A Digital Strategy for the Financial Industry
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, learn the three factors to building a digital strategy for success in the next three years.
Posted: 10 Feb 2015 | Published: 07 Jan 2015

Hewlett-Packard Company
 
 
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