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Telephone Computer Integration

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Telephone Computer IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Medical Supply Company Improves Opportunity to Cash Processes with Application Integration
sponsored by Apps Associates LLC
CASE STUDY: Due to a lack of integration between systems in their opportunity to cash processes, Hologic experienced poor data quality, duplicate data entry, and longer than necessary cycle times. This case study illustrates how Hologic addressed these issues with an application integration architecture and a variety of middleware technologies.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

Apps Associates LLC

Dow Chemical Company optimizes facility management and space use worldwide
sponsored by IBM
WHITE PAPER: Explore this in-depth resource to learn how Dow Chemical Company was able to optimize their facility management across the globe by choosing a workplace management system from IBM.
Posted: 24 Jul 2014 | Published: 31 Dec 2013

IBM

Simplify Private Cloud Deployment with a Converged Infrastructure
sponsored by TechGenix
WHITE PAPER: Read on to find out how you can move away from the concept of dedicated hardware and IT "silos" and also discover the factors of an ideal converged system optimized for cloud.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

TechGenix

HP Enterprise Services Video Innovation
sponsored by Hewlett-Packard Company
WEBCAST: This webcast breaks down 5 levels of innovation that can help your business form a better relationship with customers through this new style of IT. Watch to find out how to spark innovation among your IT team and leverage technology to help it along.
Posted: 18 Jul 2014 | Premiered: Jul 18, 2014

Hewlett-Packard Company

Making the Shift to a Hybrid Solution
sponsored by FrontRange Solutions Inc.
VIDEO: Investigate how FrontRange Solutions became the leading provider of hybrid ITSM solutions and integrated client solutions around the world.
Posted: 23 Jul 2014 | Premiered: 30 Jan 2014

FrontRange Solutions Inc.

Tips for Working with "The Business"
sponsored by Code42
WHITE PAPER: This informative white paper discusses how IT can bridge the gap between themselves and business users effectively, providing a helpful checklist for getting the most from your entire workforce. Read on to learn more.
Posted: 08 Jul 2014 | Published: 08 Jul 2014

Code42

Global Client Management Platform: The Key to Proactive, Efficient IT Service Delivery
sponsored by LabTech Software
WHITE PAPER: Explore this informative resource to learn about a new platform that delivers an array of IT management tools, enabling you to manage information, tasks, and automation from a unified source. Read on now to learn more.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

LabTech Software
 
 
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