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Telephone Computer Integration

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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

VMware vCloud Automation Center 6.0
sponsored by VMware, Inc.
WHITE PAPER: This in-depth resource provides recommendations about deployment topology, hardware specifications, interoperability, and scalability for a suite of VMware solutions that are designed to drive business agility, let you build deployment blueprints with a drag-and-drop interface, control the costs and quality of IT services, and more.
Posted: 08 Oct 2014 | Published: 20 Mar 2014

VMware, Inc.

Data Loss Prevention Insights from Security Executives
sponsored by Symantec Corporation
WHITE PAPER: This white paper examines findings from a recent study on data loss prevention programs that interviewed 130 CISOs, VPs, directors, and managers.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Symantec Corporation

A closer look at ITSM and ITIL
sponsored by SearchCIO.com
EBOOK: In this expert e-guide explore the various benefits ITSM and ITIL can provide including maximizing ROI and more.
Posted: 07 Oct 2014 | Published: 07 Oct 2014

SearchCIO.com

Five Security Considerations in the Mobile Age
sponsored by IBM
WHITE PAPER: This white paper enumerates five security considerations for enterprises in the mobile age and provides a thorough introduction to enterprise mobile applications.
Posted: 07 Oct 2014 | Published: 31 Dec 2012

IBM

A Consolidated Platform for Next-Generation Firewall and Secure Web Gateway Services
sponsored by Fortinet, Inc.
WHITE PAPER: This white paper first defines next-generation firewalls, secure web gateways, and their capabilities, and then specifically discusses the Fortinet FortiGate NGFW and the results of ESG Lab's evaluation and testing of the device.
Posted: 16 Oct 2014 | Published: 30 Sep 2014

Fortinet, Inc.

Bay Cove Human Services Achieves HIPAA Compliance on Google Apps & BYOD
sponsored by BitGlass
WHITE PAPER: This short white paper details how Bay Cove Human Services collaborated with BitGlass to achieve HIPAA compliance while still enabling the company to utilize Google Apps as their productivity backbone.
Posted: 09 Oct 2014 | Published: 09 Oct 2014


Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: In this white paper, learn how to assess your IT people spend and position IT as a central driver of business growth. Discover how to cut costs while increasing efficiency with an effective outsourcing strategy that includes a hybrid cloud environment with server virtualization.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace
 
 
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