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Telephone Computer Integration

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Telephone Computer Integration Reports
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010


E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010


Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Going Above and Beyond the 4 Trends Driving the Intelligent PDU Market
sponsored by Chatsworth Products Europe
RESOURCE: Download this resource to tap into the 4 trends driving the intelligent power distribution unit (PDU) market, as evidenced by a data center exec on the front lines of market dynamics.
Posted: 14 Oct 2016 | Published: 30 Sep 2016

Chatsworth Products Europe

Cox Automotive Drives On-Time Delivery of IT Resources with Cloud Previsioning
sponsored by Red Hat
CASE STUDY: Discover how to deliver self-service access to, and drive the rapid delivery of, IT resources by adopting IaaS to manage all enterprise cloud infrastructures. Read on to merge multiple data sources with one cloud management platform that will also speed innovation and simplify IT provisioning.
Posted: 12 Oct 2016 | Published: 31 Dec 2015

Red Hat

Gain Insights in an Instant with Integrated Infrastructure
sponsored by IBM
VIDEO: Tune into this brief video to learn from Steve Duplessie, ESG Founder & Senior Analyst, about an integrated infrastructure that's designed to deliver high levels of ease, efficiency, and versatility across the IT estate. Additionally, discover the top 6 reasons companies turn to integrated, full stack solutions.
Posted: 24 Oct 2016 | Premiered: 27 Jul 2015


Case Study: i-Virtualize Builds an Agile Architecture with VersaStack
sponsored by IBM
VIDEO: i-Virtualize, a cloud MSP, decided to implement a pre-integrated infrastructure stack that would provide them with the flexibility and versatility necessary to respond quickly and efficiently to customers' changing business needs. Witness how this agile architecture can increase your infrastructure's efficiency while reducing your TCO and risk.
Posted: 20 Oct 2016 | Premiered: 28 Aug 2015


5 Ways to Save on IBM Licensing
sponsored by Snow Software
WHITE PAPER: This white paper explores how to put an effective software asset management strategy in place that's tailored to the complexities of IBM-specific processes and products. Access now to discover how you can increase the efficiency of entitlement management, licensing, and more.
Posted: 10 Oct 2016 | Published: 16 Mar 2016

Snow Software

Cloud Migration Checklist: The Enterprise Guide
sponsored by Attenda
EGUIDE: Migrating an enterprise's data and applications to the cloud includes a laundry list of considerations – from tools and costs to security. Learn six tasks that should be included on your checklist to ensure a successful cloud migration strategy.
Posted: 25 Oct 2016 | Published: 21 Oct 2016


Brexit and UK tech: Essential guide
sponsored by
EGUIDE: In the immediate aftermath of the UK's historic referendum vote to leave the European Union, Computer Weekly canvassed the advice and opinion of experts across the technology sector to assess the implications for IT professionals.
Posted: 24 Oct 2016 | Published: 24 Oct 2016
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