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Telephone Computer Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

NSS Labs Next-Generation Firewall Product Analysis Report
sponsored by Dell Software
TECHNICAL ARTICLE: NGFWs are exploding in popularity. Find out which vendors give you the easiest deployment and management options.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Gartner Magic Quadrant for Advanced Analytics Platforms
sponsored by Dell Software
WHITE PAPER: Advanced analytics are producing novel insights. Learn the strengths of 16 leading providers of these new platforms.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

CW500: Reducing complexity in IT: Aldermore Bank CTO Peter McElwaine-Johnn
sponsored by ComputerWeekly.com
PRESENTATION: How do you migrate from legacy to simplicity? Aldermore Bank CTO Peter McElwaine-Johnn offers some tips in this presentation.
Posted: 22 May 2015 | Published: 22 May 2015

ComputerWeekly.com

How an Energy Provider Cut Its Provisioning Workload in Half
sponsored by Dell Software
CASE STUDY: Legacy access request apps are a drag on efficiency. Learn how one company automated half its tasks with a single tool.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Service Management Advisory Practice
sponsored by Unisys
WHITE PAPER: This white paper reveals how to tackle ITSM in the most efficient manner for your business.
Posted: 06 May 2015 | Published: 30 Sep 2014

Unisys

Insights: 2015 Infrastructure Imperatives
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: This in-depth white paper examines the results of a survey of over 1,200 senior IT and line-of-business decision makers in order to determine how today's digital leaders are leveraging IT infrastructure in a way that increases revenue streams, creates faster time-to-market and increases profitability.
Posted: 29 Apr 2015 | Published: 29 Apr 2015

Hewlett-Packard Limited and Intel ®

Unlocking the Power of Business Analytics in Oracle Cloud
sponsored by Oracle Corporation
WEBCAST: LOB managers want cloud solutions that are contrary to core IT values and are turning to shadow BI projects to satisfy their needs. Cloud BI provides balance between LOBs and IT. Watch this webcast to learn how Oracle Analytics Cloud can create a partnership between the two.
Posted: 13 May 2015 | Premiered: May 13, 2015

Oracle Corporation
 
 
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