This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
This white paper discusses the most common classes of web application vulnerabilities, and how hackers most often take advantage of these weaknesses. Read on to learn the 6 essential elements of web application security that are the most valuable places for IT teams to invest their time and resources.
This paper examines how recent trends in Internet trust marks can help restore confidence in online shopping, and as concluded by at least one recent study, even induce those who do shop to spend more.
sponsored by Hewlett-Packard Limited & Intel® (Procesor Intel® Xeon®)
This white paper makes a case for a holistic approach to privacy within every enterprise, and explains the steps that your enterprise needs to take in order to maximize the privacy of your sensitive data.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines