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Telephone Computer Integration

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Telephone Computer IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Closing PCI DSS Security Gaps with Proactive Endpoint Monitoring and Protection
sponsored by Bit9, Inc.
WHITE PAPER: This white paper defines potential compliance and security gaps; identifies the effect that these gaps can have on your organization; and explains how a positive security solution can close these gaps to ensure the security of servers and endpoints, as well as PCI DSS compliance.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

Bit9, Inc.

Developer Education: The Challenges & Opportunities Impacting Your Team
sponsored by Pluralsight
WHITE PAPER: View this white paper to learn about one education solution to keep your developers sharp and interested. For the same cost as enrolling one developer in a traditional classroom experience, you could provide unlimited training for a year to your team. Read on to learn how you can retain your developers through a new education solution.
Posted: 03 Dec 2014 | Published: 19 Nov 2014

Pluralsight

2014 Annual Trends in Managed Services
sponsored by CompTIA
WHITE PAPER: View this extensive and thorough white paper to explore a managed services provider buying guide. Discover what sets the good providers apart from the average ones as well as the red flags to avoid. Read now to learn all you need to know and more when choosing a service provider.
Posted: 18 Dec 2014 | Published: 06 Mar 2014

CompTIA

Office 365: The In-Depth FAQs
sponsored by Datacom
WHITE PAPER: This resource answers the tricky questions surrounding Office 365. Read on to explore the finer details and take into account your unique circumstances and challenges before making this important decision.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

Datacom

Next-Generation Colocation: Examine the Technologies and Trends that are Changing the Landscape
sponsored by Internap
WHITE PAPER: This white paper examines technologies and trends that are changing the colocation landscape and providing valuable benefits. Read on to learn how you can determine which technologies can help you better serve your end users and drive operational efficiencies. You'll also get tips for finding the right colocation provider.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Internap

Thrive, Survive or Perish - How Compute Economics Changes the Rules of Business
sponsored by Hewlett-Packard Company
WEBCAST: View this in-depth webcast to learn about the "new style" of IT and how you can leverage your staff to overcome the pressures and obstacles presented today. Watch now to discover the path to impact business performance around workforce productivity, business trends and intelligence, and customer acquisition and loyalty in the digital age.
Posted: 05 Dec 2014 | Premiered: Oct 22, 2014

Hewlett-Packard Company

Email Archives: Why Old Solutions Aren't Sufficient for Modern Enterprises
sponsored by Mimecast
WHITE PAPER: This white paper examines the difficulties that organizations encounter as they seek a solution to ever-increasing volumes of stored emails and the need for faster, more flexible accessibility to this data.
Posted: 19 Dec 2014 | Published: 31 May 2013

Mimecast
 
 
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