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Telephone Computer Integration

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Telephone Computer Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Building Digital District Leadership with Lenovo: A Portfolio of Solutions for Every Challenge
sponsored by Lenovo & Intel
WHITE PAPER: This resource, the Lenovo® How to Guide for Designing Your Digital District, will help you identify your district's technology needs and match them to the right products.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Lenovo & Intel

An Intelligent Approach to the Distributed Enterprise
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Despite its many benefits, the distributed enterprise poses several challenges for IT executives as they seek to provide corporate employees access to the applications and data they need in order to work effectively. Read this white paper to find out how it can be done with an included, intelligence approach to the distributed enterprise.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Dell, Inc. and Intel®

Guide to Bimodal IT Strategy: Leveraging Traditional & Cloud-Based Apps
sponsored by Red Hat
WHITE PAPER: This e-book will instruct IT leaders on creating a bimodal infrastructure strategy that will enable you to support both traditional and new cloud-based agile IT applications. Read on to see how you can leverage the key benefits.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Red Hat

Working better together A study of collaboration and innovation in the workplace
sponsored by Google
WHITE PAPER: In the following white paper, learn about the importance of collaboration in the workplace. Read on to uncover the benefits of successful collaboration, how forward-thinking companies are creating a culture of collaboration, and finally, learn how to select the right collaboration tools for your business.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

Google

What Windows Admins Need from Configuration Management
sponsored by Puppet Labs
WHITE PAPER: In this white paper, discover what to look for in a configuration management tool for your Windows environment.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Puppet Labs

Get the most from your IT service model
sponsored by IBM
EGUIDE: In the following expert e-guide, hear from ITSM expert, George Spalding as he reveal some of his insights on the key to solving problems between embedded IT and central IT. Additionally, uncover three tips for a better IT service model.
Posted: 19 Aug 2015 | Published: 19 Aug 2015

IBM

Best Practices for the Next-Generation Data Centre
sponsored by Dimension Data
WHITE PAPER: In the following article, explore and consider some of the emerging best practices that organizations are adopting to ensure that their journey to the next-generation data center remains on track, and learn what it take to keep yours on the right path as well.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

Dimension Data
 
 
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