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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Case study: Benefits of IT operations outsourcing
sponsored by Peak 10
VIDEO: An in-house IT infrastructure is a huge responsibility -- even a burden, especially when you don't have enough IT staff to support it. In this brief video, discover how TexMac turned to outsourcing for their IT operations.
Posted: 09 Oct 2014 | Premiered: 25 Aug 2014

Peak 10

Cloud Migration: A Security Architect Case Study
sponsored by CenturyLink Technology Solutions
WHITE PAPER: This use case describes CenturyLink's partnership with a global shipping and logistics firm looking to adopt cloud technologies to lower IT support costs and refocus its resources.
Posted: 15 Oct 2014 | Published: 15 Oct 2014

CenturyLink Technology Solutions

Time for a New Colocation Provider? 5 Ways to Know for Sure
sponsored by Iron Mountain
WHITE PAPER: Your data center colocation choices are of the utmost importance. The wrong choice can put you at risk of downtime, exceeding capacity, unsuccessful disaster recovery, or regulatory noncompliance. Access this resource to learn the 5 ways to know if it's time to search for a new colocation provider.
Posted: 21 Oct 2014 | Published: 20 Oct 2014

Iron Mountain

Visibility Into Your Virtualized Data Center
sponsored by Gigamon
WHITE PAPER: Access this white paper to learn about how you can deliver increased visibility into your virtualized data center with a new solution. You'll learn how a traffic visibility layer for the standard reference data center architecture that delivers: Informed decisions based on real-time visibility, reduced expenses, and more.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Gigamon

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

The Top 5 Security Challenges of Higher Education
sponsored by Tenable Network Security
WHITE PAPER: This informative white paper discusses how in addition to the same IT security challenges as commercial enterprises, universities face a number of difficulties that are entirely unique to higher education.
Posted: 24 Oct 2014 | Published: 24 Oct 2014

Tenable Network Security

Cisco UCS and Intel Xeon Processors: 100 World-Record Performance Results
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: If you are looking to get the optimal performance out of your data center processers than you should look no further than Cisco's architecture offerings, which have set performance with their first-to-market results.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

CISCO & INTEL® XEON® PROCESSOR
 
 
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