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Telephone Computer Integration

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Telephone Computer IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Score & Prioritize: Strategically Plan Your Portfolio with Ease
sponsored by Innotas
WEBCAST: In this webinar, you'll discover why implementing a scoring and prioritization process is not only easy, but can bring significant benefits, while moving your organization towards strategic alignment with the business.
Posted: 12 Aug 2014 | Premiered: May 15, 2014

Innotas

Putting mobile first: best practices in the healthcare industry
sponsored by IBM
WHITE PAPER: Explore this resource to learn about best practices and strategies for mobile device management and mobile infrastructure deployments within the healthcare industry.Read on now to find out more.
Posted: 26 Aug 2014 | Published: 31 Aug 2013

IBM

Kogan.com centralises IT infrastructure with Google Apps
sponsored by Google
WHITE PAPER: Explore this resource to discover how one large online company was able to centralize its IT infrastructure, enhance communications internally and externally, and ensure zero downtime with respect to emails and work documents with the help of Google Apps.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Google

How MSPs are Transforming the Reseller Channel
sponsored by Egenera
WEBCAST: This webinar explains how MSPs are enabling organizations to make the transition to cloud services, ultimately driving higher revenue margins. Watch and find out how cloud services give MSPs a chance to enhance their value to customers while developing new revenue streams.
Posted: 07 Aug 2014 | Premiered: Jun 11, 2014

Egenera

The Benefits of Data Center Infrastructure Management
sponsored by nlyte Software
EGUIDE: This expert e-guide looks at how data center infrastructure management can improve your day-to-day operations, data center planning and energy management.
Posted: 22 Aug 2014 | Published: 22 Aug 2014

nlyte Software

Storage Configuration Guide: Choosing the Right Architecture for the Application and Environment
sponsored by Imation Corp.
WHITE PAPER: This white paper analyzes the crucial features of designing a storage system to meet modern demands. Read on to get a better grasp on application and environment requirements so that your storage solution runs efficiently.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Imation Corp.

IBM brings ROI to BYOD
sponsored by IBM
WHITE PAPER: Explore this resource to learn about how managed mobility and BYOD services brought return on investment to two enterprise organisations over the course of three years. Read on now to find out more.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

IBM
 
 
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