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Telephone Computer Integration

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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Cloud Backup and SMB Channel Opportunities
sponsored by Carbonite
WHITE PAPER: This guide talks about the state of cloud backup and storage and it's growing role in the SMB market. Different factors are considered in relation to the needs and resources of SMBs looking into cloud storage and backup.
Posted: 28 Mar 2014 | Published: 30 Apr 2013

Carbonite

Finance and Technology: A Confident Partnership
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this exclusive report and uncover a complete list of findings from a recent IT and finance department related survey, and find out how large an input the finance staff really has in technology decision-making.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

Oracle Corporation UK Ltd

IBM Rational targets engineering lifecycle management
sponsored by IBM
WHITE PAPER: Access this informative white paper to learn about an engineering lifecycle management tool that provides comprehensive views into the product lifecycle, and goes beyond data integration to reduce the complexity of this process.
Posted: 26 Mar 2014 | Published: 12 Nov 2012

IBM

IT Organizations Can Achieve Relevance in the Age of Cloud
sponsored by VMware
WHITE PAPER: This whitepaper covers how implementing the cloud can help IT transform into the innovative, value driving department it needs to be to meet today's business needs.
Posted: 25 Mar 2014 | Published: 25 Mar 2014

VMware

Social Media: A Unified Strategy for Success
sponsored by Hootsuite
WHITE PAPER: In order to uncover the true value of social media, companies should employ a unified social media strategy across all departments. View this informative white paper to learn how to craft a cross-functional approach to social media, and explore the challenges and opportunities for social media in various departments.
Posted: 16 Apr 2014 | Published: 16 Apr 2014

Hootsuite

The CIO Imperative: Think Business
sponsored by Peak 10
WHITE PAPER: This resource offers a set of perspectives on how to view the World of Many Clouds and what steps you can take to align your cloud strategy to capitalize on it. It also lays out the evolving model for IT services consumption, with the role of IT emerging as a services broker for lines of business.
Posted: 20 Mar 2014 | Published: 03 Mar 2014

Peak 10

An Innovative Infrastructure to Capture the Value of the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource details four major questions business leaders are asking as IT scrambles to keep up with growing demands.
Posted: 03 Apr 2014 | Published: 12 Dec 2013

Cisco Systems, Inc.
 
 
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