IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Telephone Computer Integration

RSS Feed    Add to Google    Add to My Yahoo!
Telephone Computer IntegrationReports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Self-Service Strategies That Put Service Relationship Management Into Hyperdrive
sponsored by Hewlett-Packard Company
WEBCAST: Take a look at this exclusive webcast to learn more about implementing effective self-service strategies.
Posted: 28 Aug 2014 | Premiered: Aug 28, 2014

Hewlett-Packard Company

10 Ways Wire Data Can Help You Conquer IT Complexity
sponsored by ExtraHop
WHITE PAPER: Wire data is the record of everything that is happening in your IT environment in real time, but it's historically been untapped. This white paper highlights 10 ways wire data can help you conquer IT complexity.
Posted: 15 Sep 2014 | Published: 30 Nov 2013

ExtraHop

From MDM to Automation, CPI Charts Course for Managed Services Success with N-Able
sponsored by N-able Technologies
WHITE PAPER: This case study details how one organization was able to transition from a break-fix model to managed services by leveraging the IT channel's #1 RMM and MSP service automation platform.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

N-able Technologies

Client management ensures efficient use of resources
sponsored by FrontRange Solutions Inc.
CASE STUDY: This case study explains how the company used a client management solution to help ease the complexity surrounding software.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

FrontRange Solutions Inc.

Putting Mobile First: Best Practices in the Financial Services Sector
sponsored by IBM
WHITE PAPER: Explore this in-depth resource to discover tips and best practices for optimizing your BYOD program and mobile infrastructure to meet the demands of the financial services sector. Read on now to find out more.
Posted: 21 Aug 2014 | Published: 31 Dec 2013

IBM

How To Make A Business Case For Data Investment
sponsored by Scribe Software Corporation
WHITE PAPER: This research from Forrester will guide you through the ways you can use design thinking to solve business challenges and make the case for data investment.
Posted: 10 Sep 2014 | Published: 10 Jan 2014

Scribe Software Corporation

Top 10 ways that IBM Platform Computing can save you money
sponsored by IBM
WHITE PAPER: Explore this resource to discover the top 10 ways that IBM Platform Computing solutions can help you and your organisation save money.
Posted: 28 Aug 2014 | Published: 28 Feb 2014

IBM
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement