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Telephone Computer Integration

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Telephone Computer Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Why HCI and Why Now?
sponsored by VMware
WHITE PAPER: IT has made tremendous leaps with server and app virtualization, but 2 critical resource silos remain largely untouched: networking and storage. In this introductory paper, you'll discover why enterprises are deploying hyper-converged infrastructure (HCI) to escalate their growth.
Posted: 20 May 2016 | Published: 20 May 2016

VMware

Managing IT Operations in the Real World: How Customers Use vRealize to Drive Data Center Efficiency
sponsored by VMware
WHITE PAPER: Business demands are growing and the classic siloed data center architecture isn't fast enough to keep up with your competitors. It is time to automate our way to a faster, more agile age. Access this white paper to explore 3 case studies that highlight the benefits of automated IT infrastructures.
Posted: 26 May 2016 | Published: 31 Dec 2014

VMware

5 Ways IT Pros Automate Business
sponsored by Solarwinds N-able
EBOOK: How much time is your IT team spending on repetitive tasks? How much of this time can automation save you? Discover the top five aspects of automation that IT professionals are talking about and learn how automation can liberate your IT team.
Posted: 16 May 2016 | Published: 11 May 2016

Solarwinds N-able

10 Ways to Flash Forward
sponsored by Dell, Inc. and Intel®
EBOOK: Storage experts share 10 storage insights to help your enterprise prepare for the future and plan for technology trends such as flash, object storage, SDS, and hybrid. Access now for expert tips on how to create agile systems that can scale, navigate a complex IT strategy, prioritize storage needs by enterprise needs, and more.
Posted: 20 May 2016 | Published: 20 May 2016

Dell, Inc. and Intel®

IT4IT for Managing the Business of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016

ComputerWeekly.com

How to Successfully Migrate to Office 365
sponsored by CDW
RESOURCE: It can be challenging and disruptive to migrate all company email, files, and users to Microsoft Office 365. Explore a step-by-step process to help make your migration to Office 365 a success. Discover how Evans Food Group was able to cost-effectively deploy Office 365.
Posted: 12 May 2016 | Published: 09 Nov 2015

CDW

Your Operational Readiness Checklist for the Hybrid Cloud
sponsored by VMware
WHITE PAPER: Hybrid clouds provide an owner with agility as well as control on uptime, performance, compliance and cost. However, it's a tough decision to make in how to achieve the capabilities you desire. Access this white paper to learn about one of these methods: implementing a cloud management platform purpose-built for the heterogeneous environment.
Posted: 26 May 2016 | Published: 26 May 2016

VMware
 
 
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