IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Telephone Computer Integration

RSS Feed    Add to Google    Add to My Yahoo!
Telephone Computer Integration Reports
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010


Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010


Cloud ERP: The Great Enabler Of Growth
sponsored by SAP
WHITE PAPER: This Mint Jutras report explores ways to scale your business with SaaS ERP, its top four benefits, and which capabilities to look out for.
Posted: 19 Nov 2015 | Published: 30 Jan 2015


Beauty & The Backup: Are You Spending Too Much Time on Backup and Recovery?
sponsored by Unitrends
WHITE PAPER: This white paper highlights the importance of user experience in backup and recovery strategies. Read on to learn about a backup strategy that provides IT staff with an intuitive and interactive dashboard and hundreds of key performance indicators related to backup and recovery operations.
Posted: 16 Nov 2015 | Published: 16 Nov 2015


PayPal Completes a 60 Day Migration to Oracle Exadata
sponsored by Oracle Corporation
EGUIDE: In this e-guide, learn how PayPal took on a migration project that lasted 60 days as opposed to several years. Explore the methods PayPal employed, the database option they chose, and the plans PayPal has for the future of its data management infrastructure.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Oracle Corporation

Technical Support Services: Integrated Multivendor Support
sponsored by IBM
VIRTUAL ENVIRONMENT: This overview discusses how an integrated multivendor support service can provide lifecycle-based recommendations around which hardware should be kept on OEM maintenance and helps you streamline support by serving as a single point of contact. Get access now to see how this service can simplify your technical support.
Posted: 11 Nov 2015 | Premiered: 11 Nov 2015


Case Study: Unique Software Enables Complete Automation of IT Infrastructure Resource Delivery
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study highlights a cloud platform that allows IT infrastructure to support a continuous delivery model and enables automation of resource delivery. Read on to see how this cloud environment can help decrease your labor expenditure for the deployment of complex technology development and test environments.
Posted: 12 Nov 2015 | Published: 31 Oct 2013

Hewlett-Packard Enterprise

NexGen: Customer Story
sponsored by IBM
CASE STUDY: In this case study, learn how NexGen chose an Infrastructure as a Service (IaaS) provider, enabling the company to focus on its business endeavors and not on implementing and maintaining IT infrastructure.
Posted: 09 Nov 2015 | Published: 09 Nov 2015


Single-Source, Comprehensive Technical Support for Hardware Maintenance
sponsored by IBM
VIDEO: This video discusses how third party support can consolidate your hardware to a couple vendors that only need maintenance a few times a year. Watch now to discover how this service can streamline your maintenance needs with a single point of contact, allowing you to predict your hardware support requirements and weigh risks ahead of time.
Posted: 11 Nov 2015 | Premiered: 29 Sep 2014

Visit - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement