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Telephone Computer Integration

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Time is protected
sponsored by AppSense
WEBCAST: View this webcast to explore a privilege management solution that allows for employee access to any application they need to enhance productivity.
Posted: 20 Nov 2014 | Premiered: Nov 20, 2014

AppSense

The Weather Channel Uses Fast IT to Harness Data
sponsored by Cisco Systems, Inc.
WHITE PAPER: Download this white paper to learn how The Weather Company rebuilt their data platform to transition from a cable network to a digital media company. By moving forecasting to the cloud, The Weather Company ingests and analyses data through a rich set of API allowing them to predict weather in 2.8 billion locations 15 times an hour.
Posted: 27 Nov 2014 | Published: 28 Nov 2014

Cisco Systems, Inc.

Data Center Projects - Commissioning
sponsored by Schneider Electric
WHITE PAPER: Explore this white paper to learn the finer details of commissioning and how your organization's data center benefits from it.
Posted: 12 Nov 2014 | Published: 01 Nov 2011

Schneider Electric

BYOD: A Complex Environment to Deploy Secure Solutions
sponsored by Gemalto
WHITE PAPER: This white paper gives an overview of a number of problems associated with mobile security, as well as several potential solutions. Read on to learn how to maximize security for mobile endpoints within your enterprise, and how to successfully implement these solutions in a rapidly changing mobile enterprise market.
Posted: 11 Nov 2014 | Published: 11 Nov 2014

Gemalto

IT Admins Master the Cloud and Boost your Career
sponsored by GFI
WHITE PAPER: Technology is changing, more and more organizations are moving to the cloud. Evenmore profound, the role of the IT admin can and will change with the proper harnessing of these cloud technologies – and change for the better. This white paper explores how the cloud will change IT admin functions in the coming years.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

GFI

Enplug Migrates from Rackspace to Peak Hosting
sponsored by Peak Hosting
CASE STUDY: Explore this white paper to learn Enplug's journey from a cloud hosting provider to choosing a managed hosting service. Follow their logic, delve into their thoughts, and discover why a managed hosting service made the most sense for them, such as saving 50% in monthly hosting fees.
Posted: 11 Nov 2014 | Published: 29 Oct 2014

Peak Hosting

Turn Data into Knowledge
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, discover one solution that collects user-generated data and transforms it into a self-service help desk. By engaging users to have conversations on a platform as easy and intuitive as Facebook or Twitter, your IT organization mines data to create a self-help portal.
Posted: 26 Nov 2014 | Published: 18 Jun 2014

Hewlett-Packard Company
 
 
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