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Telephone Computer Integration

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Telephone Computer Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit

Mortimer Spinks and Computer Weekly Women in IT survey 2016
sponsored by ComputerWeekly.com
EBOOK: The Mortimer Spinks and Computer Weekly Women in Technology Survey 2016 collected data between 16 March 2016 and 11 May 2016 and represents the views of 3,706 technology professionals across 75 countries.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

ComputerWeekly.com

The 15 Innovation Management Solutions Providers and How They Stack Up
sponsored by Spigit
ANALYST REPORT: In this Forrester report, you will differentiate the top 15 innovation management solutions providers, and identify the most appropriate solution for your organization. Read on to discover how this innovation will support initiatives such as market validation, technology-push disruptive innovation, new business modelling, and more.
Posted: 21 Jun 2016 | Published: 12 Apr 2016

Spigit

Top Five Ways to Improve Cost Efficiencies And Reduce TCO With Desktop Virtualization
sponsored by Dell, Inc.
WHITE PAPER: The economics of desktop virtualization are better than ever. Learn how recent advances get you drastically lower TCO.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

TOPICS:  IT Management
Dell, Inc.

Modernize IT to Unleash Productivity
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Don't let your aging IT resources and bandwidth constraints inhibit you from entering new markets. Consult this white paper to discover how to boost IT productivity and service response time by integrating your big data, cloud, and mobility strategies all into a new business-IT infrastructure model.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

Hewlett Packard Enterprise

Bank Breaks New Ground with Branch Teller Workload Sharing
sponsored by Cisco
CASE STUDY: Discover how Bank SimpananNasional delivers equal access to banking services across Malaysia.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

TOPICS:  IT Management
Cisco

Curiosity Didn't Kill the Mainframe Systems Program
sponsored by Global Technology Solutions Group
EGUIDE: In this Q&A from Robert Crawford, a mainframe systems programmer with over 34 years of experience, find out answers to general questions which you may be wondering about, such as are IT certifications necessary, how are mainframes evolving, and more.
Posted: 20 Jun 2016 | Published: 15 Jun 2016

Global Technology Solutions Group
 
 
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