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Telephone Computer Integration

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Telephone Computer IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

The Top 5 Security Challenges of Higher Education
sponsored by Tenable Network Security
WHITE PAPER: This informative white paper discusses how in addition to the same IT security challenges as commercial enterprises, universities face a number of difficulties that are entirely unique to higher education.
Posted: 24 Oct 2014 | Published: 24 Oct 2014

Tenable Network Security

The Definitive Guide to Managing Cloud Security
sponsored by Cisco & Fujitsu
BOOK: This helpful book serves as a clear and unbiased guide to navigating the complexities of cloud security.
Posted: 17 Oct 2014 | Published: 17 Oct 2014

Cisco & Fujitsu

Case Study: Improve Customer Experience with Managed Services
sponsored by Cisco & Fujitsu
VIDEO: Watch this brief video to learn about the managed services provider Mitchells & Butlers, a leading managed pub and pub restaurant operator, owning around 2,000 businesses offering food, drink and entertainment across the UK, partnered with to bring innovation to their business and help support a better guest experience.
Posted: 22 Oct 2014 | Premiered: 22 Aug 2013

Cisco & Fujitsu

Best Practices for Selecting a Colocation Provider
sponsored by Iron Mountain
WHITE PAPER: This e-guide delves into the finer points of choosing a co-location center that works for your requirements.
Posted: 24 Oct 2014 | Published: 01 Oct 2014

Iron Mountain

IDC Flash: IBM Releases IAM for Mobile, Cloud and Enterprise
sponsored by IBM
WHITE PAPER: Gain insights into IBM's threat-aware IAM solutions focused on enabling identity as the new security perimeter.
Posted: 09 Oct 2014 | Published: 29 Nov 2013

IBM

Manage IT like a Super Hero: Save time, Reduce cost and Innovate in the era of Cloud
sponsored by IBM
WEBCAST: Register for this exclusive event to explore some IBM solutions that can help you operations, performance, analytics, automation and delivery of IT services in today's complex on-premise and cloud environments.
Posted: 24 Oct 2014 | Premiered: Sep 30, 2014

IBM

Women in IT: Inspiring the next generation
sponsored by ComputerWeekly.com
BOOK: This book seeks to encourage more girls and women to consider a career in IT by showcasing the lives and careers of female IT professionals, entrepreneurs and academics.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

ComputerWeekly.com
 
 
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