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Telephone Computer Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

How Unified Workload Automation Enables IT Staff Productivity
sponsored by CA Technologies.
WHITE PAPER: This white paper explores a unified workload automation system that offers visibility, enables efficiency, and boosts productivity.
Posted: 14 Jul 2015 | Published: 31 Dec 2014

CA Technologies.

From Project to Product
sponsored by Red Hat
WHITE PAPER: Software developed by an open source community with testing, certification, documentation, training and support can help IT organizations experience lower middleware with total cost of ownership and risk. Read this white paper to learn about the benefits of open source technology.
Posted: 03 Aug 2015 | Published: 31 Dec 2014

Red Hat

Deliver Better Services: A Journey to Predictive Service Operations
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper will give you an understanding of how predictive service operations can help your business to anticipate infrastructure and application demands—and resolve IT problems—before they occur.
Posted: 10 Jul 2015 | Published: 29 Nov 2013

Hewlett-Packard Company

Exploit New Architectures: Create Your Digital Future
sponsored by Gartner
EVENT: You're invited to Gartner Catalyst Conference, taking place September 16 through 17 in London, UK. Attend and gain access to advice from 20 Technical Professional analysts, leaving you with a blueprint for cloud and mobile project planning. Acquire crucial decision support tools to help assess, architect, and optimize digitization strategies.
Posted: 10 Jul 2015 | Published: 10 Jul 2015

Gartner

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: This research report explains just how important IT is within a business. Read now to learn how the CIO role is changing and how to plan for the future.
Posted: 06 Jul 2015 | Published: 01 Aug 2014

CA Technologies.

Making the Case for SAP Cloud Migration
sponsored by Dimension Data
EBOOK: SAP is crucial to many enterprises, but it creates cost complexities. Learn how cloud elasticity reins in SAP costs.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

TOPICS:  IT Management
Dimension Data

Mobilize Your Email with Enterprise-Grade Security and Data Protection
sponsored by Citrix
WHITE PAPER: This white paper explains how to mobilize your email with enterprise-grade security that can increase productivity, while giving IT the flexibility to meet the unique requirements of different use cases and data types.
Posted: 29 Jul 2015 | Published: 29 Jul 2015

Citrix
 
 
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