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Telephone Computer Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Best Practices for Getting Started with Software-Defined Storage
sponsored by Red Hat
WHITE PAPER: Discover how software-defined storage (SDS) is overcoming challenges associated with traditional storage infrastructures and find out common characteristics linked with SDS technology. Also, learn eight steps to help get your SDS journey started today.
Posted: 07 Sep 2016 | Published: 30 Jan 2015

Red Hat

How the HC380 is Changing the Hyper-Converged Market
sponsored by NTT ICT
VIDEO: This video dives into one particular hyper-converged system and examines how it's changing the market unlike any other system in the field. View now and learn what the hyper-converged market holds in the future.
Posted: 06 Sep 2016 | Premiered: 16 Mar 2016

NTT ICT

EAM Energy Performance: Extending the Asset Life
sponsored by Infor
WHITE PAPER: To stay competitive, you need to understand the energy behind asset management. Access this paper to extend the life of your assets with an energy performance management system that will increase your return on assets, improve visibility, allow continuous peak-demand analysis, and more.
Posted: 09 Sep 2016 | Published: 09 Sep 2016

Infor

Six Steps to Better Data Center Skills
sponsored by Dell EMC and Microsoft
EGUIDE: A positive outlook, a plan for new projects, and a well-rounded set of data center skills, that's what data center professionals need to ensure better data center performance and efficiency. This e-guide details six steps to develop better data center skills.
Posted: 22 Sep 2016 | Published: 21 Sep 2016

Dell EMC and Microsoft

How Hosted Private Cloud Services Fill Cloud Model Gaps
sponsored by Intermedia
EGUIDE: For enterprises that are leery of private or public cloud, hosted private cloud services – also known as a managed cloud – may be a better option. This exclusive e-guide details what differentiates a managed cloud platform from other cloud options and explores services offered by managed clouds.
Posted: 15 Sep 2016 | Published: 13 Sep 2016

Intermedia

Cutting-Edge IT: Moving from Nodes to Applications at Wells Fargo
sponsored by Puppet
WHITE PAPER: To create complete and shared visibility into change for their global infrastructure, the IT team at Wells Fargo embarked on a DevOps journey. Find out how they created a strategy to manage change for all the bank's apps, transition from a node to an app-centric view, and take an API-first approach.
Posted: 06 Sep 2016 | Published: 06 Sep 2016

Puppet

First edition of Computer Weekly 1966
sponsored by ComputerWeekly.com
EBOOK: To celebrate Computer Weekly's 50th anniversary, the National Museum of Computing, which holds the print archives of the magazine, has scanned the first issue of Computer Weekly. We have made this available to download.
Posted: 09 Sep 2016 | Published: 09 Sep 2016

ComputerWeekly.com
 
 
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