This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Use this ebook as a guide to build and master automation in your IT department. These six simple steps guide you through the process and offer tips of the trade to ensure success. Download and keep this as a reference point through your automation process.
Offering scalable services, you can choose between vendor management for one point of contact off-site, managed maintenance for a dedicated Schneider professional in your data centre, or the popular facility operations option to employ a full time in-house staff.
Explore this informative resource to learn about one possible solution that you can leverage with existing VMware vSphere to build a hybrid cloud infrastructure for your organization. Read on now to learn more.
View this white paper to discover the three preconfigured server solutions available to move your business forward offered by industry giants HP and Microsoft. Cut and slash mundane IT task times to open your days to innovation by choosing the ProLiant Gen 8 server sized right for you.
Schneider Electric helps you focus on the Data Centre Life Cycle to keep your business agile to innovate and move forward. From assessing to designing and building and operating the data centre, Schneider works alongside you through the lifecycle as many times as you need to go through it.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines