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Telephone Computer Integration

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Telephone Computer Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

A CIO's Guide to the Data Quality Tools Market: Benefits and Shortcomings
sponsored by Trillium Software
WHITE PAPER: In this CIO white paper, you will evaluate the current data quality tool market's offerings. Read on to learn how to deploy metadata management, adaptors for specific data structure types, and more in your IT infrastructure to bolster operations support.
Posted: 15 Jan 2016 | Published: 18 Nov 2015

Trillium Software

Cutting Costs could be Costing you Money
sponsored by Red Hat
WHITE PAPER: This white paper invites you to cut costs without compromising innovation and efficiency. Uncover the benefits of delivering applications with open source tools when you modernize IT operations without compromising performance or security.
Posted: 18 Jan 2016 | Published: 18 Jan 2016

Red Hat

Cambridge University Makes the Grade through Consolidation
sponsored by Emerson
CASE STUDY: In this case study, you will discover how Cambridge University optimized their data center management and service delivery by consolidating their resources into one space. Access this study to get a look at the latest in DCIM systems, and learn how you too can reduce IT energy costs by as much as 40%.
Posted: 21 Jan 2016 | Published: 31 Dec 2014

Emerson

A Guide to Protecting your Critical Assets with Identity Governance
sponsored by IBM
WHITE PAPER: In this white paper, you will learn how to secure the gateway to your organization with robust identity governance policies. Read on now to protect assets, and control access risks and separation-of-duties (SoD) violations, by enforcing business-driven identity governance for managing user roles.
Posted: 26 Jan 2016 | Published: 31 Mar 2015

IBM

Accelerate Application Development the Modern Way
sponsored by Red Hat
WHITE PAPER: Outdated middleware makes licensing, maintenance, and development costs rise so you can't focus on innovation. In this infographic, you'll learn how open source middleware can help you maximize developer productivity while increasing ROI.
Posted: 14 Jan 2016 | Published: 14 Jan 2016

Red Hat

Quantitative Analysis of a Prefabricated vs. Traditional Data Center
sponsored by Schneider Electric
WHITE PAPER: In this white paper, you will quantify the capital cost differences between prefabricated vs. traditional data centers, as well as learn why prefabrication does not come at a capex premium. Access this paper to discover the impact of rack density for both designs, and discover a side-by-side architecture comparison between prefab and "stick built".
Posted: 01 Feb 2016 | Published: 01 Feb 2016

Schneider Electric

The Power and Payback of Unified IT Monitoring
sponsored by CA Technologies
WHITE PAPER: In this white paper, you will discover the organizational and strategic impacts of unified IT monitoring for your enterprise and management service providers. Access this paper to examine its business value, which includes improved visibility, coverage, readiness, and tooling costs.
Posted: 13 Jan 2016 | Published: 30 Jun 2014

CA Technologies
 
 
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