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Telephone Computer Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Improve Business Decisions with Predictive Analytics in the Cloud
sponsored by IBM
VIDEO: Access this video to learn how you can generate predictive intelligence in the cloud without putting more strain on your IT department. Get the integrated capabilities you need to build and deploy cloud-based predictive models to unlock flexible, real-time analytics and enhance decision-making.
Posted: 26 Jul 2016 | Premiered: 16 Jul 2015

IBM

The 7 Components of a Profitable Network Service
sponsored by eTECH Channel
RESOURCE: Discover in this white paper how to deliver a profitable network service by integrating the 7 components critical to truly successful network management.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

eTECH Channel

Hybrid Cloud Solutions to Empower Your Enterprise
sponsored by Equinix
WHITE PAPER: While traditional data centers have modernized to be smaller, more efficient and faster, they cannot keep up with the numerous benefits cloud environments provide. Access this white paper to learn the top 4 reasons organizations are switching to cloud and 7 tips to make the transition smooth.
Posted: 21 Jul 2016 | Published: 21 Jul 2016

Equinix

IBM Cognos Disclosure Management on Cloud
sponsored by IBM
WHITE PAPER: This white paper introduces IBM Cognos Disclosure Management on Cloud, a cloud-based platform designed to meet all of your organization's needs for the production of recurring, multi-author reports.
Posted: 29 Jul 2016 | Published: 30 Jan 2015

IBM

How to Decide on a Converged Infrastructure
sponsored by Dell, Inc.
EGUIDE: In this expert guide, you'll discover the keys to a proper converged infrastructure comparison.
Posted: 14 Jul 2016 | Published: 03 Jun 2015

Dell, Inc.

Best Practices for Implementing Converged Infrastructure in the Data Center
sponsored by Dell, Inc.
EGUIDE: Discover best practices for implementing converged infrastructure in your data center in a way that works for you.
Posted: 19 Jul 2016 | Published: 02 Oct 2015

Dell, Inc.

Computer Weekly – 19 July 2016: Building big ideas in banking
sponsored by ComputerWeekly.com
EZINE: In this issue we visit JP Morgan's European software development centre in Glasgow to see how the investment bank is working with local universities and collaborating in the open source community. Software chief, Stephen Flaherty, talks about how JP Morgan uses open source software and has now begun contributing to open source projects.
Posted: 15 Jul 2016 | Published: 19 Jul 2016

ComputerWeekly.com
 
 
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