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Telephone Computer Integration

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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Database Performace And Resiliency In The Dell Poweredge R630 Running Microsoft SQL Server 2014
sponsored by Dell, Inc. and Intel®
WHITE PAPER: To answer your needs, Dell offers the PowerEdge R630, a 1U space-saving server. Running two or three of these servers in a cluster with 1.8inch SATA SSDs, you can boost OPM performance up to 10.5 times that of with HDDs, meaning fast delivery with a small footprint.
Posted: 06 Nov 2014 | Published: 13 Aug 2014

Dell, Inc. and Intel®

Should I Outsource Infrastructure?
sponsored by Rackspace
WHITE PAPER: In this informative guide, gain the knowledge you need to make a detail, informed assessment of the financial side of the outsourcing decision.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace

Tone Down the Costs Associated with Network Management
sponsored by SolarWinds, Inc.
WHITE PAPER: Check out this white paper to find out why many enterprises aren't leaning towards a cost-effective network management strategy that meets their needs
Posted: 07 Nov 2014 | Published: 30 Jul 2013

SolarWinds, Inc.

Top 10 Key Elements for Leading Edge Service Management
sponsored by Monitor 24-7
WHITE PAPER: Access this white paper to get the top 10 key elements required from your application which will provide a flexible service management framework capable of operating your way. You'll learn how you can improve your customer-facing functions with a simple set of service management tools.
Posted: 04 Nov 2014 | Published: 15 Oct 2014

Monitor 24-7

Data Centers at Your Door: Prefabricated Modules from Schneider Electric
sponsored by Schneider Electric
VIDEO: Prefabricated data centers allow you to do just this. Access this video to learn how prefabricated IT and hydronics modules from Schneider Electric allow you to deliver a flexible and efficient data center built specifically for your needs without any of the guesswork.
Posted: 31 Oct 2014 | Premiered: 12 Jun 2014

Schneider Electric

The Data Center Life Cycle
sponsored by APC by Schneider Electric
VIDEO: Schneider Electric helps you focus on the Data Centre Life Cycle to keep your business agile to innovate and move forward. From assessing to designing and building and operating the data centre, Schneider works alongside you through the lifecycle as many times as you need to go through it.
Posted: 04 Nov 2014 | Premiered: 06 Nov 2013

APC by Schneider Electric

Reddo Mobility: The Fast Path to Mobilizing Desktop Applications
sponsored by Reddo Mobility
WHITE PAPER: Read this white paper to learn about a new way to deliver your business critical apps to mobile interfaces without the need for coding. Your users will experience the apps as they look and feel on the desktop, but in the comfort of their hands on their smartphone or tablet.
Posted: 17 Nov 2014 | Published: 03 Nov 2014

Reddo Mobility
 
 
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