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Telephone Computer Integration

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Telephone Computer Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

How the Hybrid Cloud Transforms IT Management
sponsored by IBM
WHITE PAPER: This comprehensive, 27-page e-book explores a hybrid cloud solution that automates and makes infrastructure management simpler so IT leaders can take a more proactive approach to meeting business needs.
Posted: 02 Jul 2015 | Published: 30 Nov 2014

IBM

The Top 100 Asian Stars in UK Tech
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The Top 100 Asian Stars in UK Tech list regcognises the UK's top Asian digital influencers in 2015.
Posted: 22 Jun 2015 | Published: 22 Jun 2015

ComputerWeekly.com

IT Optimization: Optimal across the Organization
sponsored by TeamQuest Corporation
RESOURCE: This concise infographic lays out the business benefits of IT optimization. Explore each advantage as they pertain to multiple departments, from IT staff to business executives.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

TeamQuest Corporation

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

NEC Cloud Collaboration
sponsored by NEC
WHITE PAPER: This white paper discusses the benefits of building a powerful collaborative environment for your workforce and introduces a way to go about it.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

NEC

Eight Common traits of GREAT Leaders
sponsored by Citrix Online Go To Meeting
RESOURCE: This resource will help you become the best manager you can be with eight simple characteristics.
Posted: 06 Jul 2015 | Published: 06 Jul 2015

Citrix Online Go To Meeting

Comprehensive Virtualization Administration in One Place
sponsored by Tintri
WEBCAST: This video explores the features of an administrative portal for virtual environments to help you discover what tools you need to better administer your own.
Posted: 29 Jun 2015 | Premiered: Jun 29, 2015

Tintri
 
 
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