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Telephone Computer Integration

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Telephone Computer Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Learn about IBM Workload Automation SaaS Solutions
sponsored by IBM
VIDEO: Access this short video to learn about how a workload automation solution can help automate both simple and complex business processes in your enterprise.
Posted: 28 Aug 2015 | Premiered: 07 Aug 2014

IBM

Guide to Bimodal IT Strategy: Leveraging Traditional & Cloud-Based Apps
sponsored by Red Hat
WHITE PAPER: This e-book will instruct IT leaders on creating a bimodal infrastructure strategy that will enable you to support both traditional and new cloud-based agile IT applications. Read on to see how you can leverage the key benefits.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Red Hat

The Anatomy of a Connected Government
sponsored by Lenovo and Microsoft
WHITE PAPER: Download this infographic, sponsored by Lenovo® and Microsoft, and see for yourself how the right devices power and underpin the ongoing success of today's connected governments—and how they can do the same for you and your agency.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Lenovo and Microsoft

An IT Survival Guide: Big Chaos in Small Packages
sponsored by Lenovo and Microsoft
WHITE PAPER: Read the following white paper to learn about the steps you can take to minimize loss or destruction when devices leave work.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

Lenovo and Microsoft

What Are Your Virtual Desktop Needs?
sponsored by ComTrade
EGUIDE: Access this exclusive e-guide to discover the pros and cons of virtual desktops. Inside you'll learn about deployment options and four reasons to virtualize your desktops.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

ComTrade

Insights: 2015 Infrastructure Imperatives
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: This in-depth white paper examines the results of a survey of over 1,200 senior IT and line-of-business decision makers in order to determine how today's digital leaders are leveraging IT infrastructure in a way that increases revenue streams, creates faster time-to-market and increases profitability.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Hewlett-Packard Limited and Intel ®

Top 5 Characteristics of Infrastructure Leaders
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: his white paper examines the top five characteristics of IT infrastructure leaders. Read on to learn what these qualities are and discover where your organisation stands in terms of IT management.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Hewlett-Packard Limited and Intel ®
 
 
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