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Telephone Computer Integration

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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Time for a New Colocation Provider? 5 Ways to Know for Sure
sponsored by Iron Mountain
WHITE PAPER: Your data center colocation choices are of the utmost importance. The wrong choice can put you at risk of downtime, exceeding capacity, unsuccessful disaster recovery, or regulatory noncompliance. Access this resource to learn the 5 ways to know if it's time to search for a new colocation provider.
Posted: 21 Oct 2014 | Published: 20 Oct 2014

Iron Mountain

Best Practices for Selecting a Colocation Provider
sponsored by Iron Mountain
WHITE PAPER: This e-guide delves into the finer points of choosing a co-location center that works for your requirements.
Posted: 24 Oct 2014 | Published: 01 Oct 2014

Iron Mountain

Journey to IT-as-a-Service Powered by Software-Defined Data Centers: An Executive Summary
sponsored by VMware, Inc.
WHITE PAPER: Business demands today are 24/7. This exclusive whitepaper explores the role IT-as-a-Service can play in meeting these demands.
Posted: 08 Oct 2014 | Published: 12 Sep 2013

VMware, Inc.

Don't Let Legacy Infrastructure Be Your Legacy
sponsored by Red Hat
VIDEO: This whitepaper explains the advantages of using Linux to upgrade your legacy infrastructure, including more uptime and seamless app migration.
Posted: 17 Oct 2014 | Premiered: 23 May 2014

Red Hat

Cloud Migration: A Security Architect Case Study
sponsored by CenturyLink Technology Solutions
WHITE PAPER: This use case describes CenturyLink's partnership with a global shipping and logistics firm looking to adopt cloud technologies to lower IT support costs and refocus its resources.
Posted: 15 Oct 2014 | Published: 15 Oct 2014

CenturyLink Technology Solutions

Avoiding Common Pitfalls of Evaluating and Implementing DCIM Solutions
sponsored by Schneider Electric
WHITE PAPER: This white paper examines how you can avoid the common pitfalls of DCIM software implementation. It also gives delivers practical guidance of how to ensure the success of your DCIM strategy.
Posted: 29 Oct 2014 | Published: 29 Oct 2014

Schneider Electric

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation
 
 
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