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Telephone Computer Integration

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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Resolve Performance Issues Within Your Citrix XenApp Environment
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper introduces an innovative application performance management technology that could be very valuable to IT professionals who frequently troubleshoot performance issues across a Citrix server, saving time and taking the guesswork out of the analysis.
Posted: 04 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Create a More Agile Data Center with Data Center Infrastructure Management
sponsored by nlyte Software
WHITE PAPER: This exclusive whitepaper looks at the value of data center infrastructure management in making a more agile data center.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

nlyte Software

RoadChef have found HP to be an honest partner
sponsored by Hewlett-Packard Limited
VIDEO: Honesty is one of the most important traits that any vendor can provide to its customer—even when the topics are not so soothing to the ear. Check out the following video case study to hear why Roadchef fully confides in the honesty of HP.
Posted: 11 Aug 2014 | Premiered: 11 Aug 2014

Hewlett-Packard Limited

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Infographic  - What does the next-generation data centre look like
sponsored by IBM
WHITE PAPER: Explore this resource to get a look at what a next-generation data centre will look like, with features ranging from software defined computing, to automated provisioning and management, to innovative and optimised services. Read on now to find out more.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

IBM

E-kit: Intelligent Transportation Systems Development
sponsored by IBM
RESOURCE CENTER: Planning, developing, and deploying software is becoming more difficult for development teams across all industries, especially in transportation. Access this e-kit to learn about an end-to-end development technology for intelligent transportation systems that can help you effectively manage the entire systems lifecycle.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

IBM

Face Tech Challenges Head-On with a Strategic Data Center
sponsored by Equinix
WHITE PAPER: IT teams face a bevy of challenges in today's always-on, demanding IT environment, including (but not limited to) connectivity, bandwidth, latency, and security. By treating your data center as a strategic asset, you can turn those challenges into opportunities to thrive.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Equinix
 
 
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