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Telephone Computer Integration

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Telephone Computer IntegrationWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

A research summary report with key highlights from “Taming the Digital Dragon: The 2014 CIO Agenda”
sponsored by Gartner
WHITE PAPER: Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gartner

E-book: A Prescriptive Approach to Simpler, Faster, and More Cost-effective Project and Portfolio Management
sponsored by CA Technologies.
WHITE PAPER: IT teams struggle to keep up with demand for new products and services while budgets remain stagnant. They need to find cost-effective ways to meet business needs and drive value -- and project portfolio management (PPM) can make that a reality.
Posted: 19 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

Rethinking IT Integration for Cloud, Big Data, Mobile and Social Technologies
sponsored by IBM
WHITE PAPER: Find out how cloud, big data, mobile and social technologies can impact B2B and internal integration strategies.
Posted: 07 Jul 2014 | Published: 31 May 2014

IBM

Strategic Server Refresh with IBM System x
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 07 Jul 2014 | Published: 18 Jun 2013

IBM and Intel.

Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012

Pangea Systems

Why App Performance Matters More than Ever
sponsored by Equinix
WHITE PAPER: This infopaper outlines this changing landscape and the steps necessary to ensure that your app performance has what it takes to provide the best end-user QoE possible.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Equinix

Global Client Management Platform: The Key to Proactive, Efficient IT Service Delivery
sponsored by LabTech Software
WHITE PAPER: Explore this informative resource to learn about a new platform that delivers an array of IT management tools, enabling you to manage information, tasks, and automation from a unified source. Read on now to learn more.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

LabTech Software

Break Away to Efficient, Responsive Project and Portfolio Management
sponsored by CA Technologies.
WHITE PAPER: View this infographic to explore the common pitfalls of IT project management, and learn how a cloud-based project portfolio management (PPM) tool can help you avoid them.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

CA Technologies.
 
 
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