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Telephone Computer Integration

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Telephone Computer Integration White Papers (View All Report Types)
 
Why is Customer Service So Bad at Handoffs?
sponsored by [24]7
WHITE PAPER: 64% of consumers start their customer service journeys online. Where are the rest going? Access this white paper to learn about automated phone's role in customer experience and how your company can connect Web, IVR, mobile, and social media touch points.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

How to Get the Best from VMware Workloads with Hybrid Cloud
sponsored by IBM
WHITE PAPER: Discover how to extend VMware workloads from on-premises environments to the cloud with on-demand bare metal and virtual servers—security and compliance intact. Read on to transition to hybrid cloud with minimal disruption, and maintain control of your apps.
Posted: 19 Apr 2017 | Published: 19 Apr 2017

IBM

Hyperconverged at Scale: Building out Data Center Infrastructure
sponsored by Dell EMC
WHITE PAPER: In this ESG white paper, uncover the benefits of hyper-converged infrastructure to be derived from implementation. Download now to see how HCI prepares IT for shifting to a services delivery model, and how HCI enables cloudlike flexibility of existing resources.
Posted: 24 Apr 2017 | Published: 31 Oct 2016

Dell EMC

Maximizing Data Protection in Your Hyper-V Environment
sponsored by Veritas
WHITE PAPER: Discover how to achieve near 100% backup and recovery success rates in a Hyper-V environment.
Posted: 20 Apr 2017 | Published: 20 Apr 2017

TOPICS:  IT Management
Veritas

The Foundation of a Successful ITAM Program - In 5 Not So Easy Steps
sponsored by Flexera Software
WHITE PAPER: IT asset management (ITAM) is no easy task. It takes some hard work to ensure that your ITAM program has the right foundation, but it's worth it in the end to have a program that is actually effective. This white paper dives into the 5 complex steps that will guide your ITAM foundation building process to success.
Posted: 05 Apr 2017 | Published: 30 Nov 2015

Flexera Software

3 Reasons to Consider Converged Infrastructure
sponsored by NetApp & Cisco
WHITE PAPER: A vast 90% have CI or plan to implement it in the future. Don't fall behind. Here are three reasons to make the switch.
Posted: 07 Feb 2017 | Published: 07 Feb 2017

TOPICS:  IT Management
NetApp & Cisco

Shifting Data Protection Strategies to the Cloud
sponsored by Druva Software
WHITE PAPER: With the rise of ROBO locations comes data protection challenges. Learn how to effectively protect your remote data.
Posted: 02 Feb 2017 | Published: 02 Feb 2017

TOPICS:  IT Management
Druva Software

7 Ways It Pays to Move Backup to the Cloud
sponsored by Druva Software
WHITE PAPER: Gain efficiencies and achieve unprecedented cost savings with cloud-based backup. Learn how with these 7 points.
Posted: 02 Feb 2017 | Published: 02 Feb 2017

TOPICS:  IT Management
Druva Software

5 Benefits of Moving Data Protection to the Cloud
sponsored by Druva Software
WHITE PAPER: Ditch complex processes. Here are 5 reasons to move backup, archiving and disaster recovery to a single cloud platform.
Posted: 02 Feb 2017 | Published: 02 Feb 2017

TOPICS:  IT Management
Druva Software
 
 
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