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Telephone Computer Integration

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Telephone Computer Integration White Papers (View All Report Types)
 
Why is Customer Service So Bad at Handoffs?
sponsored by [24]7
WHITE PAPER: 64% of consumers start their customer service journeys online. Where are the rest going? Access this white paper to learn about automated phone's role in customer experience and what your company can do to meet customer expectations.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

IT Service Management Blueprint: No-Fear Legacy ITSM Migrations
sponsored by ServiceNow
WHITE PAPER: Access this white paper to explore how to implement modern, cloud-based ITSM easily and cost-effectively. Discover migration best practices that will help you accelerate your most important services with automation, streamline delivery, create consumer-like service experiences, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

Journey to the Cloud: Get There Faster with Hyper-Converged Infrastructure
sponsored by VMware
WHITE PAPER: Discover how to simplify cloud deployment with hyper-converged infrastructure (HCI) built on virtual SAN. Read on to learn why HCI and cloud are fundamental building blocks for the software-defined data center, as well as how to achieve private cloud benefits with the high performance HCI offers.
Posted: 27 Dec 2016 | Published: 27 Dec 2016

VMware

Best Practices for Deploying VMware vRealize Suite
sponsored by VMware
WHITE PAPER: Use the established best practices illustrated in this guide to ensure a fast, low-risk deployment of a unified cloud management platform that will ease IT complexity. Read on to enact comprehensive cloud management with the tips outlined here, and learn more.
Posted: 15 Dec 2016 | Published: 15 Dec 2016

VMware

Top Trends Driving the Need for Unified Cloud Management
sponsored by VMware
WHITE PAPER: Examine how to accelerate IT services delivery and maintain control across multi-cloud environments with a cloud management platform (CMP). Read this resource to view a CMP that scales resources on-demand, continuously monitors resource utilization, reduces OpEx and CapEx, and more.
Posted: 15 Dec 2016 | Published: 15 Dec 2016

VMware

The Future of Value-added Cloud Services: GPUs as a Service
sponsored by PhoenixNap
WHITE PAPER: Download this resource to discover a cloud infrastructure purpose-built for GPU-intensive application workloads, able to handle media processing, online gaming, transcoding, and more. Learn how to leverage this cloud service with high-performing GPU to fulfill your every app requirement.
Posted: 11 Jan 2017 | Published: 11 Jan 2017


4 Ways to Improve IT Operations With All-Flash Storage
sponsored by NetApp
WHITE PAPER: Learn how to deploy 10x more virtual desktops and reduce latencies to less than one millisecond with all-flash storage.
Posted: 26 Sep 2016 | Published: 26 Sep 2016

TOPICS:  IT Management
NetApp

More Efficient Healthcare With Flash-Enabled EMR
sponsored by NetApp
WHITE PAPER: Learn how St. Luke's Hospital enabled EMR systems to respond 30% faster and reduced help desk calls with IT staff.
Posted: 31 Oct 2016 | Published: 28 Oct 2016

TOPICS:  IT Management
NetApp

How Strong Is Your Electronic Healthcare Records Storage Strategy?
sponsored by Kaminario
WHITE PAPER: In this brief paper, you will access a checklist for evaluating how well your healthcare data storage strategy holds up to these rising EHR data volumes. Read on to discover if your data storage delivers predictability as EHR data grows, provides resilient data protection, and more.
Posted: 21 Sep 2016 | Published: 21 Sep 2016

Kaminario
 
 
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