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Telephone Computer Integration

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Telephone Computer IntegrationWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Tips for Working with "The Business"
sponsored by Code42
WHITE PAPER: This informative white paper discusses how IT can bridge the gap between themselves and business users effectively, providing a helpful checklist for getting the most from your entire workforce. Read on to learn more.
Posted: 08 Jul 2014 | Published: 08 Jul 2014

Code42

Great Teamwork Leads to Success on the Track
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read on now to learn more about how you can benefit from a similar partnership with Dell and Intel® can enable you to meet your business and IT goals and come out ahead of the pack.
Posted: 17 Jun 2014 | Published: 30 Jun 2012

Dell, Inc. and Intel®

Maximize XenApp Global High Availability and Security
sponsored by Citrix
WHITE PAPER: Find out which application virtualization and delivery solutions are capable of working together to provide you with both high availability and stellar security.
Posted: 20 Jun 2014 | Published: 31 Dec 2010

Citrix

The Importance of the Mainframe in Enterprise Infrastructure
sponsored by CA Technologies.
WHITE PAPER: Explore this resource to learn why the mainframe continues to be at the strategic core of enterprise infrastructures around the world, and how you can use this foundational piece to transform your operation. Read on to learn more.
Posted: 16 Jun 2014 | Published: 31 Dec 2012

CA Technologies.

Reducing Expenses Starts With the Programming Skills of Operations Groups
sponsored by F5 Networks
WHITE PAPER: This white paper explains what programmability and automation could look like within your enterprise, and also provides valuable advice on implementing these concepts.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

F5 Networks

Coca-Cola Bottling Co. Seamlessly Integrates Across the Business
sponsored by IBM
WHITE PAPER: Coca Cola Bottling Co. Consolidated (CCBCC) was running on a heterogeneous landscape of applications and systems, resulting in operational bottlenecks and inefficiencies. In this case study, learn how CCBC leveraged a B2B integration tool to achieve end-to-end integration.
Posted: 23 Jun 2014 | Published: 31 Jul 2011

IBM

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.

IT Service Management Integration - CIO Survey
sponsored by FrontRange Solutions Inc.
WHITE PAPER: In this white paper, discover survey results that capture information on the current state of ITSM integration.
Posted: 24 Jul 2014 | Published: 30 Jun 2012

FrontRange Solutions Inc.

MSP Guide: Generating Service Revenue from IT Monitoring
sponsored by AccelOps Inc.
WHITE PAPER: This informative guide outlines the importance of enhanced IT monitoring from an MSP perspective and provides some strategies for increasing revenue.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

AccelOps Inc.
 
 
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