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Telephone Computer Integration

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Telephone Computer Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

IDC: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Ansible Tower in the Software Development Lifecycle
sponsored by Red Hat
WHITE PAPER: Discover the benefits Ansible Tower offers in the software development lifecycle (SDLC), and take advantage of its flexibility to embed it in existing tools and processes. Read on to centralize your infrastructure and SDLC management with a platform that will enable self-service and improve automated testing.
Posted: 12 Jul 2016 | Published: 12 Jul 2016

Red Hat

The Benefits of Agentless Architecture
sponsored by Red Hat
WHITE PAPER: Discover in this white paper the top 12 benefits of implementing agentless IT architecture, utilizing an open source orchestration tool. Read on to learn to effectively manage systems by connecting to them over SSH, and employ a management tool that doesn't impose additional demands on your environment.
Posted: 11 Jul 2016 | Published: 31 Dec 2013

Red Hat

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

2016 State of Storage for Virtualized Enterprises
sponsored by Tintri
WHITE PAPER: This year, 49% of respondents to a State of Storage study declared manageability their biggest concern – a 10% jump from last year! With virtualization changing the way we manage storage, numerous pains have popped up. Access this white paper to reap knowledge from feedback on these pains and concerns.
Posted: 20 Jun 2016 | Published: 20 Jun 2016

Tintri

Analyst Report: 8 Building Blocks to Ensure Successful Digital Transformations
sponsored by Gartner
WHITE PAPER: Discover the 8 essential building blocks of successful digital workplace initiatives in this Gartner report. Find recommendations for everything IT leaders need to enact digital change – from strategic planning to digital workplace technologies to consider.
Posted: 18 Jul 2016 | Published: 27 Feb 2015

Gartner

Ready to Embrace Your Digital Innovation?
sponsored by IBM
WHITE PAPER: Embrace the world of waitless computing and transform your business.
Posted: 01 Jul 2016 | Published: 01 Jul 2016

TOPICS:  IT Management
IBM

Revamping Employee Performance Management for Bimodal IT
sponsored by Gartner
WHITE PAPER: This Gartner report addresses the lag in IT performance management processes, which is making evaluating bimodal IT organizations difficult. Discover the key challenges and recommendations for adopting effective performance measures for IT teams.
Posted: 21 Jul 2016 | Published: 10 Jun 2016

Gartner

Hyper-Converged Infrastructure: Providing New Opportunities for Improved Availability
sponsored by Veeam Software
WHITE PAPER: Learn how to simplify and accelerate IT deployments—as well as reduce downtime and improve critical app availability—by leveraging the native functionality of hyperconverged infrastructure (HCI) and strengthening it with an integrated availability solution. Download this expert white paper to reduce the app availability gap.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

Veeam Software
 
 
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