Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
In this case study, read up on how one organization overcame the complex IT challenges that ensued after acquiring an overseas company by adopting a cloud solution. Click to read about the benefits of a more scalable infrastructure and standardized and automated management.
This resource offers a set of perspectives on how to view the World of Many Clouds and what steps you can take to align your cloud strategy to capitalize on it. It also lays out the evolving model for IT services consumption, with the role of IT emerging as a services broker for lines of business.
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