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Telephone Computer Integration

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Telephone Computer IntegrationWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Big Data Analytics Solutions on IBM Power Systems
sponsored by IBM
WHITE PAPER: Find out why so many businesses are deploying Linux-based IT infrastructures to meet big data challenges, and how big data analytics solutions are giving companies new insights with scalable, powerful offerings.
Posted: 22 Jul 2014 | Published: 30 Apr 2014

IBM

Deliver IT Services Effectively with Data Center Infrastructure Management
sponsored by nlyte Software
WHITE PAPER: This exclusive whitepaper covers a data center infrastructure management solution that is built on a flexible framework to allow for IT service management and configuration management database components to connect to the data center.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

nlyte Software

Simplify Private Cloud Deployment with a Converged Infrastructure
sponsored by TechGenix
WHITE PAPER: Read on to find out how you can move away from the concept of dedicated hardware and IT "silos" and also discover the factors of an ideal converged system optimized for cloud.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

TechGenix

The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

IBM brings ROI to BYOD
sponsored by IBM
WHITE PAPER: Explore this resource to learn about how managed mobility and BYOD services brought return on investment to two enterprise organisations over the course of three years. Read on now to find out more.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

IBM

Build for Growth: Master the ICM Advantage in High Technology - How Incentive Compensation Management Fuels Dynamic, High Performance Technology Businesses
sponsored by IBM
WHITE PAPER: Explore this informative resource to discover how Incentive Compensation Management technology fuels dynamic, high performance technology businesses and creates rewards for the workforce based on clear milestones and variable compensation programs.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

IBM

How to Align Your Data Center's Physical Infrastructure with ITIL and ITSM
sponsored by nlyte Software
WHITE PAPER: The purpose of this whitepaper is to demonstrate how the alignment of DCIM and ITIL enhances data center operations, and ultimately the IT services provided to businesses.
Posted: 12 Aug 2014 | Published: 15 Jul 2014

nlyte Software

5 Proven Ways to Motivate and Retain your Technology Team
sponsored by Pluralsight
WHITE PAPER: Building a work environment that fosters loyalty and growth is your first step towards retaining your tech staff. This white paper highlights 5 key areas that you need to pay attention to in order to retain your employees and make sure they don't seek out greener pastures.
Posted: 19 Aug 2014 | Published: 19 Aug 2014

Pluralsight

A Practical Introduction to Enterprise Mobility Management
sponsored by Code42
WHITE PAPER: Check out this white paper to get a breakdown of how mobile device management (MDM) and mobile app management (MAM) can address today's challenges. Read on to get guidelines on how enterprise mobility management technology applies to your environment.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

Code42
 
 
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