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Telephone Computer Integration

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Telephone Computer Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Powering Transformation: The IT Revolution is Now
sponsored by ServiceNow
WHITE PAPER: This white paper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Five Key Initiatives to Wow Your workforce with your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

The Business Benefits of Achieving Greater Cloud Adoption
sponsored by BT
WHITE PAPER: Access this study based upon the IDC CloudView Survey involving 3,463 executives at organizations that have adopted cloud, supplemented by an extension to this survey covering 2,378 respondents. Read on to learn about expected cloud KPI benefits by region and industry, cloud's financial impact upon driving key business outcomes, and more.
Posted: 26 Jul 2016 | Published: 31 Aug 2015

BT

Analyst Report: 8 Building Blocks to Ensure Successful Digital Transformations
sponsored by Gartner
WHITE PAPER: Discover the 8 essential building blocks of successful digital workplace initiatives in this Gartner report. Find recommendations for everything IT leaders need to enact digital change – from strategic planning to digital workplace technologies to consider.
Posted: 18 Jul 2016 | Published: 27 Feb 2015

Gartner

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Why Upgrade Your Server Infrastructure Now?
sponsored by Dell and Microsoft
WHITE PAPER: Find out how upgrading server infrastructure on a regular refresh cycle can save IT organizations capital and operations costs due to higher server performance, consolidation, management efficiency, and more.
Posted: 24 Aug 2016 | Published: 29 Jul 2016

Dell and Microsoft

Leading the Data-Driven Transformation: The CIO & The New Age of Data Quality
sponsored by Trillium Software
WHITE PAPER: Discover the top 6 challenges modern CIOs face, and explore how to leverage data quality to propel CIO success. Learn the best practices for sustainable information management strategies, allowing your CIOs to transform your business models through data-driven digitization.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

Trillium Software

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

Red Hat

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit
 
 
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