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4 Steps to Meet Growing IT Demands
sponsored by Rackspace
WHITE PAPER: In this informative resource, gain critical insights into a new "service broker" model of IT operations that can provide end users with faster service, enable IT teams to undertake more strategic projects, and allow management to see more clearly IT's business contributions.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

Rackspace

Improve Enterprise Email Systems with HP Messaging Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
Posted: 04 Sep 2014 | Published: 30 Apr 2013

Hewlett-Packard Limited

Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper discusses one company's collaboration architecture that aims to address the trends of bring-your-own-device, video content, and cloud computing--breaking down existing barriers between different content formats, tools, devices, companies, and people.
Posted: 11 Jul 2014 | Published: 31 Dec 2012

Cisco Systems, Inc.

Avaya Aura Communication Manager COR/FRL/AAR Simplified
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a useful list of Avaya Site Administration commands that will allow you to control what kind of calls employees are authorized to make and ensure least cost routing of outbound calls to keep phone bills down.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

Avaya Fabric Connect Makes Multicast Simple (Really)
sponsored by Avaya
PODCAST: This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology.
Posted: 10 Sep 2013 | Premiered: May 13, 2013

Avaya

IBM Cognos Lifecycle Manager - Streamline upgrades with automated testing
sponsored by IBM
WHITE PAPER: System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
Posted: 15 Jan 2014 | Published: 31 Oct 2012

IBM

BYOD & Your Business: Managing the challenges with Unified Communications
sponsored by Windstream Communications
WEBCAST: This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative.
Posted: 01 May 2014 | Premiered: May 1, 2014

Windstream Communications

Transformative Service Management - Reinventing Service Management for the New Style of IT
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
Posted: 26 Nov 2013 | Published: 22 Oct 2013

Hewlett-Packard Company

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace
sponsored by Aspect
WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
Posted: 29 Aug 2013 | Published: 29 Aug 2013

Aspect
 
 
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