| Recent Vendor Reports on Quality Control |
Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
| sponsored by Teleformix
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008
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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
| sponsored by Teleformix
WHITE PAPER:
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007
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Strategic QA: Steps to Effective Software Quality Assurance
| sponsored by Telelogic, An IBM Company
WHITE PAPER:
This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning.
Posted: 10 Jul 2008 | Published: 01 Jul 2007
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7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing
| sponsored by CASCO
WHITE PAPER:
Lean manufacturing espouses many common sense manufacturing practices that have been around for years.
Posted: 09 Jul 2008 | Published: 09 Jul 2008
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Cross Platform IAM from the Mainframe to the Web-Integrating z/Series Security
| sponsored by CA
WEBCAST:
CA solutions can help reduce costs, facilitate new business opportunities, enable regulatory compliance, and mitigate security risks associated with users and their access to resources and applications.
Posted: 27 Jun 2008 | Premiered: Available On Demand
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Data quality assessment helps identify, fix data quality problems
| sponsored by Informatica
PODCAST:
In this 20-minute podcast, appropriate for both business and IT professionals, listeners will find out how to get a handle on data quality needs through a data quality assessment.
Posted: 26 Jun 2008 | Premiered: 26 Jun 2008, 09:00 EDT (13:00 GMT)
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Top 10 Reasons to Implement Automated Application Quality Management
| sponsored by CA
WHITE PAPER:
This paper explores 10 reasons why companies should consider implementing Automated Application Quality Management -- a collection of processes and tools designed to enable predictable, measurable, and optimal application performance.
Posted: 25 Jun 2008 | Published: 01 Jan 2007
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In Pursuit of the Perfect Plant: A Business and Technical Guide
| sponsored by SAP America Inc
BOOK:
Unlike most books on manufacturing, which are deep dives into arcane topics, this book provides an expensive view, it also provides a series of well-considered, holistic solutions to overcome various issues in manufacturing.
Posted: 11 Jun 2008 | Published: 01 Jun 2008
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Aerospace Manufacturer Grows Nearly 400%, Keeps Administrative Staff Low with M1 by B&G™ ERP Software
| sponsored by Bowen & Groves
CASE STUDY:
Excaliber found M1 by B&G™, an ERP software system designed for small to medium manufacturers.
Posted: 19 May 2008 | Published: 19 May 2008
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Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey
| sponsored by IBM
WHITE PAPER:
As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.
Posted: 14 May 2008 | Published: 01 Oct 2007
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