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Business of Information Technology >
Business Processes >
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ALSO CALLED:
Data Quality Control,
Total Quality Management,
TQM,
Quality Standards
DEFINITION: Quality of Experience (QoE or QoX) is a measure of the overall level of customer satisfaction with a vendor. QoE is related to but differs from Quality of Service(QoS), which embodies the notion that hardware and software characteristics can be measured, improved and perhaps guaranteed. In contrast, QoE expresses user satisfaction both objectively and subjectively. The QoE paradigm can be applied to
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Definition continues below.
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Quality Control Reports
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11 Matches
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Perform Better in a Hybrid Cloud World: Maintaining Quality
sponsored by Hewlett-Packard Company
WEBCAST:
Watch this final part of a four-part series on approaches to hybrid clouds to learn about maintaining quality from leading companies that rapidly incorporating private and public cloud applications into their legacy application portfolios.
Posted: 25 Apr 2012 | Premiered: 25 Apr 2012
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How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems
sponsored by McCabe Software, Inc.
CASE STUDY:
Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.
Posted: 19 Apr 2012 | Published: 19 Apr 2012
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MES shop floor best practices
sponsored by IQMS
EGUIDE:
Read this white paper to learn how to integrate the plant floor into your enterprise IT infrastructure to achieve more effective quality control with tips for evaluating your MES and best practices for creating tight MES-ERP integration.
Posted: 19 Mar 2012 | Published: 19 Mar 2012
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Agile automation: A primer on test automation in Agile projects
sponsored by Hewlett-Packard Limited
WHITE PAPER:
This white paper introduces strategies for the successful automation of QA testing in agile software development. Inside, discover the innovative strategies which make it possible to achieve automated testing without sacrificing speed or quality.
Posted: 02 Mar 2012 | Published: 02 Mar 2012
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UCB Gains Efficiencies and Realizes Lower TCO with CallCopy Call Recording
sponsored by NACR
CASE STUDY:
Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012
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A Survival Guide for Functional Testing of Modern Applications
sponsored by Hewlett-Packard Company
WHITE PAPER:
New application technologies, such as composite application architectures, cloud computing, and mobile platforms, and new software development methodologies, such as agile, make functional testing more challenging for the quality assurance (QA) organization. Read this paper to learn how to address the challenges of these new IT initiatives.
Posted: 22 Nov 2011 | Published: 22 Nov 2011
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Agile automation: How to test in fast-paced Agile cycles
sponsored by Hewlett-Packard Company
WHITE PAPER:
This white paper introduces strategies for the successful automation of QA testing in agile software development. Inside, discover the innovative strategies which make it possible to achieve automated testing without sacrificing speed or quality.
Posted: 15 Aug 2011 | Published: 15 Aug 2011
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Oracle Scorecard and Strategy Management
sponsored by Oracle Corporation
WHITE PAPER:
This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.
Posted: 21 Jun 2011 | Published: 21 Jun 2011
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Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found
sponsored by Hewlett-Packard Company
WHITE PAPER:
The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.
Posted: 13 Feb 2009 | Published: 13 Feb 2009
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Using Virtualization for Testing and Development Environments
sponsored by Dell and Microsoft
PODCAST:
In this podcast, virtualization expert Anil Desai talks with WhatIs.com's Alex Howard about the many ways virtualization can be used to improve software testing and development.
Posted: 04 Dec 2008 | Premiered: 04 Dec 2008
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Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa Data Corp
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 07 Jun 2007
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QUALITY CONTROL DEFINITION (continued): … any consumer-related business or service. It is often used in information technology (IT) and consumer electronics.To some extent, QoE is user-dependent because some customers are easier to please than others. The best QoE evaluations are obtained by polling or sampling a large number of subscribers. Major factors that affect QoE include cost, reliability, efficiency, privacy, security, interface user-friendliness and user confidence. Environmental variables that can influence QoE include the user's terminal hardware (for example, hard-wired or cordless telephone set), the working environment … |
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