Operational Metrics (Systems)

WHITE PAPER: This white paper explains exactly why traditional approaches to IT operations Management (ITOM) are failing, the key requirements for managing modern IT environments, and how a Software-as-a-Service (SaaS) ITOM platform can transform your management strategy by matching the scale and speed of today's applications.

Posted: 13 May 2013 | Published: 13 May 2013

WHITE PAPER: Traditional IT operations management (ITOM) technologies often fail to meet the needs of today's modern applications and systems. This white paper introduces a Software-as-a-Service (SaaS) ITOM platform, specifically created for modern IT operations, that can collect and process massive amounts of data in real-time.

Posted: 13 May 2013 | Published: 13 May 2013

WHITE PAPER: In today's competitive marketplace, your business must be able to quickly answer critical business questions about increasing profit, market share, and gaining advantage over rivals. Check out this brief white paper to learn about how investigative analytics can help you answer these questions faster and more effectively.

Posted: 11 Apr 2013 | Published: 11 Apr 2013

WHITE PAPER: There is growing evidence that more pervasive BI and analytics have a direct impact on competitiveness. Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. Read this active Q&A session on building a successful enterprise BI strategy.

Posted: 02 Nov 2012 | Published: 16 Mar 2010

WHITE PAPER: Read this paper to learn how Vodafone Ireland achieved a 300% ROI when it replaced its reactive, introspective, fragmented IT operations processes with a more effective, integrated, end-to-end IT management framework.

Posted: 20 Dec 2011 | Published: 14 Dec 2011

WHITE PAPER: This paper highlights several real-world success stories, where a proactive approach to resource allocation was implemented.

Posted: 05 Dec 2011 | Published: 05 Dec 2011

WHITE PAPER: Today’s businesses require the flexibility and responsiveness of an Instant-On Enterprise, achieving nearly instant access to transactional data at the department level. Read this white paper to learn how to get fast, flexible data for your enterprise.

Posted: 04 Feb 2011 | Published: 04 Feb 2011

WHITE PAPER: Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more.

Posted: 19 Aug 2010 | Published: 16 Aug 2010

WHITE PAPER: Organizations are often turning to Master Data Management as a key enabler in improving the timeliness, quality and reliability of BI with the ultimate goal of improving business performance. This survey report presents recommendations on the "do and don't" of MDM as well as some findings on the use of open source and manual coding in MDM projects.

Posted: 16 Mar 2010 | Published: 01 Dec 2009

WHITE PAPER: When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services.

Posted: 11 Jan 2010 | Published: 11 Jan 2010

WHITE PAPER: This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities.

Posted: 30 Oct 2009 | Published: 01 Apr 2008

WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.

Posted: 29 Oct 2009 | Published: 02 Jun 2009

WHITE PAPER: This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.

Posted: 26 Oct 2009 | Published: 28 Dec 2007

WHITE PAPER: IT organizations are always looking for ways to save money and time without compromising on issues like security or compliance. Exploring the value of your systems management solution is a lot easier when you know the right questions to ask. We have a few suggestions for how to get started.

Posted: 29 Jul 2009 | Published: 28 Jul 2009

WHITE PAPER: This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.

Posted: 07 Jul 2009 | Published: 07 Jul 2009

WHITE PAPER: IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...

Posted: 15 Jun 2009 | Published: 15 Jun 2009

WHITE PAPER: Read this EMA sponsored white paper and learn how Compuware may well be the "sleeper" in Business Service Management with it's acquisition of Proxima Technology and introduction of the Vantage Service Manager.

Posted: 10 Jun 2009 | Published: 28 Jun 2007

WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.

Posted: 05 Jun 2009 | Published: 02 Jun 2009

WHITE PAPER: A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.

Posted: 05 Jun 2009 | Published: 05 Jun 2008

WHITE PAPER: This white paper provides an analytical perspective on how to best manage your Citrix environment.

Posted: 10 Apr 2008 | Published: 01 Apr 2008

WHITE PAPER: Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.

Posted: 13 Dec 2004 | Published: 01 Dec 2004