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KMReports
 
Site visit programs fuel outsourcing success
sponsored by Hewlett-Packard Limited
WEBCAST: Site visit programs play a critical role in any successful outsourcing initiative. This on-demand webcast describes key features of an effective site visit program.
Posted: 11 Mar 2014 | Premiered: Oct 25, 2013

Hewlett-Packard Limited

The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case
sponsored by SAP
WHITE PAPER: Check out the following white paper to examine the importance of learning management systems for organizations that require up-to-date information on employee, enterprise, regulatory, and industry requirements. Learn how to build the business case for LMS, which benefits you stand to gain, and more.
Posted: 04 Aug 2014 | Published: 04 Aug 2014

SAP

8 Traits of IT-Friendly Contact Center and Web Customer Service Software
sponsored by eGain Communications Corp.
WHITE PAPER: In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
Posted: 07 May 2010 | Published: 06 May 2010

eGain Communications Corp.

Demystifying IT Risk to Achieve Greater Security and Compliance
sponsored by Lumension
WHITE PAPER: Read this white paper to learn how organizations need an intelligent approach to gaining the upper hand when it comes to assessing IT risk and managing compliance.
Posted: 26 Jan 2010 | Published: 26 Jan 2010

Lumension

Evaluate: Lotus Notes and Domino Administrator clients
sponsored by IBM
TRIAL SOFTWARE: IBM Lotus Notes and Domino Administrator clients nurture communication and real-time connections to form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity.
Posted: 09 Jun 2011 | Premiered: 09 Jun 2011

IBM

Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization
sponsored by AvePoint, Inc.
CASE STUDY: Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs.
Posted: 04 Feb 2010 | Published: 04 Feb 2010

AvePoint, Inc.

Communication and flexibility: Building blocks for a DCM architecture with strong ROI
sponsored by IBM
EGUIDE: In order to achieve desired case outcomes and experience return on investment from dynamic case management (DCM), consistent, ongoing maintenance is required. Read this Tip Guide to learn key strategies for DCM maintenance.
Posted: 18 Nov 2011 | Published: 07 Nov 2011

IBM

8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies
sponsored by FTI Technology
WHITE PAPER: With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
Posted: 18 Dec 2009 | Published: 18 Dec 2009

FTI Technology

eGuide: Strategies for building the best case-management architecture
sponsored by IBM
EGUIDE: This e-guide continues ebizQ.com's deep dive into approaches for constructing a sound case management architecture. In this installment, learn how to approach the technology choices involved and when to consider a case management framework based on business process management (BPM) software or other technologies.
Posted: 15 Nov 2011 | Published: 11 Nov 2011

IBM

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management
sponsored by KANA
WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.
Posted: 22 Jun 2012 | Premiered: Jun 22, 2012

KANA
 
 
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