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KMReports
 
Get a Handle in Your Intellectual Property (No Matter Where it's Been)
sponsored by Iron Mountain
WHITE PAPER: View this resource to learn how to resolve your questions about data backup and recovery.
Posted: 03 Sep 2013 | Published: 03 Sep 2013

Iron Mountain

Overcoming the insight deficit
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
Posted: 01 Feb 2012 | Published: 05 Sep 2011

ComputerWeekly.com

Important Versus Vital Records: The Magic 5% You Can't Live Without
sponsored by Iron Mountain
WHITE PAPER: Consult the following white paper to learn the steps it takes to properly identify and protect your vital records. Also gain a deeper understanding of the risks associated with inadequate preservation, how to evaluate storage options, and more.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

Iron Mountain

Defining and maximizing the Scope of a Document Management System
sponsored by Iron Mountain
EGUIDE: Read this expert resource to explore more about the key issues of establishing an effective approach to information governance. It explains how you can develop a content management program that fits in with the scope and needs of your organization.
Posted: 26 Mar 2013 | Published: 26 Mar 2013

Iron Mountain

5 Steps to Offload Your Data Warehouse With Hadoop
sponsored by Syncsort
EBOOK: This guide offers expert advice to help you get started with offloading your EDW to Hadoop. Follow these 5 steps to overcome some of the biggest challenges & learn best practices for freeing up your EDW to do the work it was meant to do: provide the insights you need through high-performance analytics and fast user queries.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

Syncsort

8 Traits of IT-Friendly Contact Center and Web Customer Service Software
sponsored by eGain Communications Corp.
WHITE PAPER: In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
Posted: 07 May 2010 | Published: 06 May 2010

eGain Communications Corp.

Case Study: New York Philharmonic Digital Archives to Preserve and Make Accessible Worldwide Over 160 Years of American Cultural Heritage with the help of Technology Services Group and Alfresco Software
sponsored by Alfresco Software
WHITE PAPER: This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system.
Posted: 09 May 2012 | Published: 09 May 2012

Alfresco Software

3-2-1 Contact the Call Center
sponsored by SearchCRM
WHITE PAPER: Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat.
Posted: 31 Jan 2013 | Published: 31 Jan 2013

SearchCRM

Collaboration: The critical extra ‘C’ in dynamic case management
sponsored by IBM
EGUIDE: In this Tip Guide, you will learn how collaboration and related approaches enhance dynamic case management, and how collaboration empowers not just a company’s caseworkers (and other “information workers”), but its customers as well.
Posted: 21 Nov 2011 | Published: 21 Nov 2011

IBM

IBM Lotus Notes and Domino
sponsored by IBM
TRIAL SOFTWARE: IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.
Posted: 16 Dec 2011 | Premiered: 16 Dec 2011

IBM
 
 
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