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KMReports
 
Defining and maximizing the Scope of a Document Management System
sponsored by Iron Mountain
EGUIDE: Read this expert resource to explore more about the key issues of establishing an effective approach to information governance. It explains how you can develop a content management program that fits in with the scope and needs of your organization.
Posted: 26 Mar 2013 | Published: 26 Mar 2013

Iron Mountain

IBM Lotus Notes and Domino
sponsored by IBM
TRIAL SOFTWARE: IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.
Posted: 16 Dec 2011 | Premiered: 16 Dec 2011

IBM

Tip Guide: The Future of Business Intelligence
sponsored by SAP America, Inc.
EGUIDE: In this Tip Guide, industry expert Richard Herschel will explore the results of this survey and offer his insights to the future of Business Intelligence.
Posted: 02 Nov 2011 | Published: 02 Nov 2011

SAP America, Inc.

Social/collaborative trends, techniques and technologies for case management
sponsored by IBM
EGUIDE: In this tip guide, consultant and ebizQ.com contributor Stephanie Quick explains the top social/collaborative trends, techniques and technologies involved in case management today.
Posted: 21 Nov 2011 | Published: 17 Nov 2011

IBM

Hunterdon Healthcare connects physician EMR systems inside and outside the hospital with Ensemble
sponsored by InterSystems Corporation
CASE STUDY: Learn how one organization was able to "close the information gap" among various healthcare providers and facilities, creating greater continuity of care for patients across 26 enterprise locations.
Posted: 10 Jun 2013 | Published: 10 Jun 2013

InterSystems Corporation

Making Business Relevant Information Instantly Available to More Users
sponsored by SAP
WHITE PAPER: Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.
Posted: 19 Jun 2009 | Published: 19 Jun 2009

SAP

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
Posted: 07 Oct 2009 | Published: 08 Apr 2009

IBM

Tip Guide: Technology choices and business buy-in: Two more factors for successful DCM implementation
sponsored by IBM
EGUIDE: Read this expert e-guide to learn how to use communication and flexibility to create an effective dynamic case management (DCM) architecture, provide consistent ongoing maintenance for that architecture, address critical questions about the technology itself, and obtain business support for and involvement in DCM.
Posted: 18 Nov 2011 | Published: 07 Nov 2011

IBM

Supporting a Multichannel Contact Center
sponsored by Verint Systems
EGUIDE: Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle.
Posted: 13 Feb 2013 | Published: 13 Feb 2013

Verint Systems

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know
sponsored by eGain Communications Corp.
WHITE PAPER: This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy.
Posted: 17 Feb 2010 | Published: 17 Feb 2010

eGain Communications Corp.
 
 
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