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KM White Papers (View All Report Types)
 
Breaking Down the Barriers to Business
sponsored by Sage (UK) Limited
WHITE PAPER: Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.
Posted: 12 Mar 2010 | Published: 12 Mar 2010

Sage (UK) Limited

The Power of Transformational Knowledge
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, find out how you can deliver superior customer experiences with a Transformational State of Knowledge. Inside, find specific steps you can follow to achieve transformational knowledge, and learn how this state can grant your company sustainable growth and profitability.
Posted: 06 Jan 2014 | Published: 06 Jan 2014

Oracle Corporation

Convergence of Sales and Marketing
sponsored by Neolane Inc.
WHITE PAPER: This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).
Posted: 14 Oct 2008 | Published: 14 Oct 2008

Neolane Inc.

Oracle Database 11g Application Development
sponsored by Oracle Corporation
WHITE PAPER: Application development organizations have a wide variety of programming languages and technologies to choose from. In this white paper learn how Oracle Database 11g delivers a highly productive and powerful set of application development tools.
Posted: 20 Nov 2007 | Published: 01 Jun 2007

Oracle Corporation

Email Management - A Storage or Enterprise Content Management Issue?
sponsored by IBM ECM
WHITE PAPER: Read this white paper and learn the benefits of Enterprise Content Management, how it applies to email records management for both storage and compliance, and how you can choose the most comprehensive ECM solution to streamline email management.
Posted: 05 Sep 2007 | Published: 05 Sep 2007

IBM ECM

The 5 Essential Elements of a Modern Knowledge Base
sponsored by Bloomfire
WHITE PAPER: Access this white paper to gain expert advice on 5 essential features that need to be implemented within a knowledge base to ensure success within collaboration.
Posted: 22 Nov 2013 | Published: 22 Nov 2013

Bloomfire

Business Analytics Buying Criteria: The Three Maxims
sponsored by IBM
WHITE PAPER: The following white paper outlines 3 distinct principles to abide by when choosing an appropriate analytics platform for you and your organization.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

IBM

Enable Enterprise Content Management for Salesforce
sponsored by OpenText
WHITE PAPER: This paper explores how to derive optimal value from your content by bringing together ECM and your CRM systems. Discover how you can get a fuller, more insightful picture of your customers by powering Salesforce with ECM.
Posted: 24 Mar 2017 | Published: 31 Dec 2016

OpenText

8 Traits of IT-Friendly Contact Center and Web Customer Service Software
sponsored by eGain Communications Corp.
WHITE PAPER: In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
Posted: 07 May 2010 | Published: 06 May 2010

eGain Communications Corp.

The Event Data Warehouse- Strategies for Improving Business Performance
sponsored by Hexis Cyber Solutions Inc
WHITE PAPER: Organizations are at risk if they do not plan to implement an enterprise-wide security and event data warehouse to make strategic decisions. This paper introduces Event Data Warehouse, a unique, cost effective and proven solution, that provides actionable results that enable better business decisions.
Posted: 18 Jul 2011 | Published: 18 Jul 2011

Hexis Cyber Solutions Inc
 
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