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KM White Papers (View All Report Types)
Information Maps: A Records Management Must
sponsored by Iron Mountain
WHITE PAPER: Whether you're in IT, records and information management, data security and privacy, data analytics, or other specific business units, read on to learn why visibility into where your information resides will enable various benefits.
Posted: 19 Apr 2015 | Published: 19 Apr 2015

Iron Mountain

State of the Portal Market
sponsored by Oracle Corporation
WHITE PAPER: The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies.
Posted: 14 Jan 2009 | Published: 14 Jan 2009

Oracle Corporation

Knowledge Management: 5 Steps to Getting It Right the First Time
sponsored by Oracle Corporation
WHITE PAPER: In this eBook, find 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
Posted: 26 Dec 2013 | Published: 26 Dec 2013

Oracle Corporation

IBM FileNet Records Crawler
sponsored by IBM ECM
WHITE PAPER: Learn the benefits of implementing a centralized records management solution and how organizations can have a means of efficiently managing their critical enterprise content, thus providing value and tangible returns above and beyond the initial...
Posted: 05 Sep 2007 | Published: 01 Jan 2007


How to Implement an ECM/BPM Strategy with IBM Products in the SAP Environment
sponsored by IBM Software Group
WHITE PAPER: This paper shows how SAP customers, with the help of IBM's ECM (enterprise content management) products, are able to implement a unified content strategy.
Posted: 03 Aug 2007 | Published: 01 Apr 2007

IBM Software Group

Improving Storage Management and User Productivity with Email Archiving
sponsored by Symantec Corporation, created by
WHITE PAPER: When choosing an email archive system, there are many product features that are on every company's required feature list. This eBook chapter explains how to identify the essential email archive features that will boost your organization's user ...
Posted: 10 Aug 2007 | Published: 01 Aug 2007

Symantec Corporation, created by

A Framework for 2.0 Adoption in the Enterprise
sponsored by NewsGator
WHITE PAPER: This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout.
Posted: 05 May 2010 | Published: 05 May 2010


Why Organizations Need to Archive Email
sponsored by GFI Software
WHITE PAPER: Email has become an integral part of the business workflow. This paper explains why email archiving must be an integral part of every organization and examines the different methods for deploying and managing email archive solutions in an organization.
Posted: 23 Jan 2007 | Published: 24 Jan 2007

GFI Software

5 Questions about ITSM and Cloud Computing
sponsored by CA Technologies.
WHITE PAPER: This asset  is based around the service lifecycle approach to service management and it can provide great support to organizations in reducing risk and gaining maximum benefit from cloud computing. Learn the opportunities and pitfalls of enabling Cloud Computing without instituting ITIL best practice processes.
Posted: 08 Jun 2011 | Published: 08 Jun 2011

CA Technologies.

The Knowledge Base of the Future: Five Cutting-Edge Ideas You Can Implement Now
sponsored by KANA
WHITE PAPER: Building a reliable, extensive knowledge base is essential for delivering relevant, efficient customer experiences. It helps employees access information faster and enables customers to serve themselves. View this white paper to uncover five cutting-edge ideas to help you build a next-gen knowledge base.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

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