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May 26, 2012

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KM White Papers (View All Report Types)

ECM Decision Processes - What IT Managers Need to Know sponsored by SAP America, Inc. WHITE PAPER: This paper discusses how different organizations tackle the issue of enterprise content management (ECM) decision making. Based on a recent AIIM survey of ECM decision makers, it offers advice for IT managers seeking to adopt a more holistic ECM strategy that incorporates the needs and requirements of various operational departments. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Content Management \| Enterprise Content Management \| Enterprise Information Management (EIM) \| Information Management \| Knowledge Management \| Records Management

ECM Decision Processes - What Line of Business Managers Need to Know sponsored by SAP America, Inc. WHITE PAPER: This white paper discusses the enterprise content management decision process and provides recommendations for line-of-business managers. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Content Management \| Document Management \| Enterprise Content Management \| Enterprise Information Management (EIM) \| Knowledge Management \| Records Management

PMP Examination Changes for 2011 sponsored by Global Knowledge WHITE PAPER: The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more. Posted: 04 Mar 2011 \| Published: 04 Mar 2011 TOPICS: Certification Programs \| Knowledge Management \| Professional Organizations \| Professional Services Industries \| Project Management \| Project Management Software \| Project Portfolio Management \| Software and Information Industry Association \| Software Development Methodologies \| Software Project Management

General Guidelines for Building Effective Service Catalogs sponsored by Global Knowledge WHITE PAPER: In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs. Posted: 06 Dec 2011 \| Published: 06 Dec 2011 TOPICS: Best Practices \| Cataloging (Information Management) \| Customer Service \| Document Management \| ITIL \| Knowledge Management

The Five Phases of Capture: Where do you land in the capture continuum? sponsored by IBM WHITE PAPER: The era of capture is in full stride as organizations are capitalizing on today's innovative capture technologies to reduce costs, eliminate paper-based functions and comply with regulatory requirements. But where do you stand on this capture continuum? This paper, outlining the five phases of capture, can help you decide where you need to be. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Content Management \| Content Management Services \| Content Management Systems \| Data Management \| Enterprise Content Management \| Knowledge Management \| Scanners \| Storage Management

Managing Social Content to Maximize Value and Minimize Risk sponsored by IBM WHITE PAPER: Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Content Management \| Content Management Software \| Content Management Systems \| Data Management \| Data Quality \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Information Management (EIM) \| Knowledge Management \| Social Networking \| Web 2.0 \| Web Content Management

ECM Decision Processes - Who's Involved and What Are the Issues? sponsored by SAP America, Inc. WHITE PAPER: This paper examines the ECM decision process, how different organizations handle it, and recommendations for improving your strategy. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Content Management \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Information Management (EIM) \| IT Asset Management \| Knowledge Management \| Knowledge Management Software \| Records Management

Seven Ways ITIL Can Help You in an Economic Downturn sponsored by BMC Software, Inc. WHITE PAPER: IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... Posted: 15 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business IT Alignment \| Customer Satisfaction \| Downtime \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Service Management \| ITIL \| Knowledge Management \| Operational Metrics (Systems)

SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company sponsored by Global Knowledge WHITE PAPER: This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level. Posted: 22 Nov 2010 \| Published: 22 Nov 2010 TOPICS: Cloud Computing \| Collaboration \| Exchange Virtualization \| File Sharing Protocols \| Knowledge Management \| Knowledge Management Software \| Microsoft Office \| SharePoint

Case Study: New York Philharmonic Digital Archives to Preserve and Make Accessible Worldwide Over 160 Years of American Cultural Heritage with the help of Technology Services Group and Alfresco Software sponsored by Alfresco Software WHITE PAPER: This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system. Posted: 09 May 2012 \| Published: 09 May 2012 TOPICS: Content Management \| Content Management Software \| Document Management \| Document Management Software \| Enterprise Content Management \| Enterprise Content Management Software \| Information Management \| Knowledge Management

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