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KM White Papers (View All Report Types)
 
Building the Business Intelligence Competency Center
sponsored by Hewlett-Packard Company
WHITE PAPER: This resource reveals how a Business Intelligence Competency Center (BICC) can help you better leverage your investment in technology and improve the effectiveness of knowledge workers, enhance fact-based business processes, and much more.
Posted: 08 Oct 2013 | Published: 31 May 2012

Hewlett-Packard Company

Three Must-Have Capabilities for Managing Enterprise Desktop Environments
sponsored by Bit9, Inc.
WHITE PAPER: Today, more than ever, businesses rely on a dependable desktop and laptop environment to drive revenues and growth. This whitepaper will discuss the three must-have principles that represent the most fundamental components that every IT organization must employ to realize a winning desktop management strategy.
Posted: 10 Jun 2009 | Published: 10 Jun 2009

Bit9, Inc.

8 Problems of Keyword Search in E-Discovery - A Guide for Fortune 1000 Companies
sponsored by FTI Technology
WHITE PAPER: With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters.
Posted: 18 Dec 2009 | Published: 18 Dec 2009

FTI Technology

Business Intelligence Built on Search: The Adaptive Information Warehouse
sponsored by Fast Search & Transfer Inc.
WHITE PAPER: Business intelligence (BI) built on a search platform provides an integrated architecture that can increase ROI and rapid user adoption without the complexity, time and overhead associated with traditional BI applications.
Posted: 23 Jan 2007 | Published: 22 Jan 2007

Fast Search & Transfer Inc.

Case Management: Combining Knowledge with Process
sponsored by Singularity
WHITE PAPER: Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management.
Posted: 16 Mar 2009 | Published: 16 Mar 2009

Singularity

10 Steps to Establishing an Effective Email Retention Policy
sponsored by CA Technologies.
WHITE PAPER: Building a well-planned, enterprise-wide email retention policy helps establish uniform and consistent rules for all email and electronic records.
Posted: 23 Jan 2009 | Published: 23 Jan 2009

CA Technologies.

Six Secrets to 24x7 Exchange Availability
sponsored by Marathon Technologies
WHITE PAPER: The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
Posted: 28 Sep 2009 | Published: 28 Sep 2009

Marathon Technologies

Email Management - A Storage or Enterprise Content Management Issue?
sponsored by IBM ECM
WHITE PAPER: Read this white paper and learn the benefits of Enterprise Content Management, how it applies to email records management for both storage and compliance, and how you can choose the most comprehensive ECM solution to streamline email management.
Posted: 05 Sep 2007 | Published: 05 Sep 2007

IBM ECM

8 Traits of IT-Friendly Contact Center and Web Customer Service Software
sponsored by eGain Communications Corp.
WHITE PAPER: In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
Posted: 07 May 2010 | Published: 06 May 2010

eGain Communications Corp.

Measuring Return on Knowledge in a Big Data World
sponsored by Coveo
WHITE PAPER: The speed at which business moves today, along with the sheer volume of data created by the social world, demands new approaches to interpreting data. This ebook offers a guide to big data. Read now to find out how to stay competitive and better serve your customers.
Posted: 15 Aug 2013 | Published: 15 Aug 2013

Coveo
 
 
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