Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management
sponsored by KANA
WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.
Posted: 22 Jun 2012 | Premiered: Jun 22, 2012

KANA

IBM Lotus Notes and Domino
sponsored by IBM
TRIAL SOFTWARE: IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.
Posted: 16 Dec 2011 | Premiered: 16 Dec 2011

IBM

Introduction to crystalreports.com
sponsored by Business Objects
WEBCAST: Sharing reports over the Web is convenient and efficient, yet if it is not done securely, the information can be easily compromised. Attend this Webcast to learn how your business can instantly and securely deliver reports to improve productivity and ...
Posted: 16 May 2007 | Premiered: Apr 25, 2007

Business Objects

Seven Strategies for Effective Desktop Management
sponsored by WebEx Communications, Inc.
WEBCAST: Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets
Posted: 01 Mar 2007 | Premiered: Feb 27, 2007

WebEx Communications, Inc.

Serena Service Management: Free Trial
sponsored by SERENA Software, Inc.
TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

SERENA Software, Inc.

Business Process Management and Enterprise Architecture for Better Business Outcomes
sponsored by IBM
WEBCAST: This webcast explores how WebSphere and IBM Rational work together to help businesses achieve strategic objectives with reduced risk and cost and also for translating business vision and strategy into architectural change.
Posted: 16 Jun 2010 | Premiered: Jun 24, 2010, 12:00 EDT (16:00 GMT)

IBM

A Brazilian company adopts IBM System z to handle rapid business growth
sponsored by IBM
WEBCAST: This on-demand video case study explains how Sicoob, Brazil's largest cooperative credit system, achieved high performance and scalability by investing in the right server platform, allowing the company to accommodate business growth.
Posted: 21 Feb 2014 | Premiered: May 29, 2013

IBM

Rational Requirements Composer
sponsored by IBM
TRIAL SOFTWARE: Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.
Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

IBM

Information Governance - Information is a Strategic Asset (Telkom SA)
sponsored by IBM
VIDEOCAST: Hear Komalin Chetty describe how Telkom SA transformed information into a strategic asset through information governance in this video created for the 2010 Virtual IOD event.  Media library link includes a downloadable file and transcript to facilitate translation.
Posted: 17 Mar 2011 | Premiered: Mar 17, 2011

IBM

Real Innovations with Real Budget
sponsored by IBM
VIDEO: Watch this video to learn how IBM Rational can help you achieve your business objectives within your budget. Topics covered include 1)Increasing Security on the Web, 2)Optimizing Software Quality Process, and 3)Improving Collaboration.
Posted: 22 Mar 2010 | Premiered: 22 Mar 2010

IBM