IT Services Reports

WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.

Posted: 02 Sep 2014 | Published: 29 Aug 2014

WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.

Posted: 02 Sep 2014 | Published: 29 Aug 2014

WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.

Posted: 07 Jul 2014 | Published: 18 Jun 2013

WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.

Posted: 26 Jun 2014 | Published: 10 Jun 2010

WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.

Posted: 25 Jun 2014 | Published: 20 Mar 2014

WHITE PAPER: This white paper details a four step process you must take in order for IT to stay ahead of your growing demands.

Posted: 18 Jun 2014 | Published: 18 Jun 2014

VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.

Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.

Posted: 16 Jun 2014 | Published: 16 Jun 2014

WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."

Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.

Posted: 09 Jun 2014 | Premiered: Jun 9, 2014

SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.

Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

CASE STUDY: "We wanted to monitor the IT infrastructure through the eyes of the business, not the IT department," said Oguz Bayrakdar, IT project manager for TEB, a large Turkish bank. In this case study, discover how TSB implemented business service management (BSM) and application performance management (APM) software to achieve that goal.

Posted: 04 Jun 2014 | Published: 30 Apr 2013

WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.

Posted: 04 Jun 2014 | Published: 31 Mar 2014

CASE STUDY: This case study details the solution one company in the financial industry chose that allowed them to shift focus onto core business and innovation, rather than managing their IT infrastructure.

Posted: 29 May 2014 | Published: 29 May 2014

EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments

Posted: 27 May 2014 | Published: 27 May 2014

WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.

Posted: 22 May 2014 | Published: 23 May 2013

WHITE PAPER: In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.

Posted: 19 May 2014 | Published: 19 May 2014

WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more.

Posted: 19 May 2014 | Published: 31 Jul 2013

WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.

Posted: 19 May 2014 | Published: 30 Apr 2013

WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.

Posted: 12 May 2014 | Published: 13 May 2013

EGUIDE: This expert e-guide details some IT developments that have resulted from the new social, mobile, analytics, and cloud technologies on the market.

Posted: 06 May 2014 | Published: 06 May 2014

EGUIDE: Explore this e-guide to learn how the ITSM landscape is changing and how one vice president was able to gain efficiencies and focus IT services on processes that deliver business value by applying lean principles.

Posted: 29 Apr 2014 | Published: 29 Apr 2014

WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.

Posted: 25 Apr 2014 | Published: 25 Apr 2014

EGUIDE: This expert e-guide will show you how Software-as-a-Service and IT service management can help you with systems management on a budget.

Posted: 17 Apr 2014 | Published: 17 Apr 2014

EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.

Posted: 14 Apr 2014 | Published: 14 Apr 2014