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Navigate the Cloud Market and Ignore the Vendor Hype
sponsored by VMware, Inc.
WHITE PAPER: This whitepaper covers a cloud capability model from VMware that will allow you to combine the private and public clouds as needed for your organization.
Posted: 09 Aug 2013 | Published: 01 Aug 2012

VMware, Inc.

Why Your Service Desk is Failing
sponsored by CA Technologies.
WHITE PAPER: This guide explores the challenges and failings of legacy service desks and newer service management platforms, and outlines five key requirements of service management success. Also inside, find critical questions to ask potential service management vendors.
Posted: 02 Aug 2013 | Published: 30 Sep 2012

CA Technologies.

Managed Services: Why It's Good for Business
sponsored by LabTech Software
EBOOK: This resource reveals the top 5 reasons service providers should offer managed services and the benefits they can provide to the business and their clients.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

LabTech Software

Gartner Webinar: SaaS and IT Service Management
sponsored by FrontRange Solutions Inc.
WEBCAST: Join Gartner analyst David Coyle in this on-demand webcast for an inside look at software as a service (SaaS) and IT service management, and learn how SaaS can benefit your organization.
Posted: 05 Jul 2013 | Premiered: Dec 31, 2011

FrontRange Solutions Inc.

Hybrid ITSM Webinar
sponsored by FrontRange Solutions Inc.
WEBCAST: Join Gartner analyst Jarod Greene in this on-demand webinar to explore the capabilities and requirements of next-generation IT service management (ITSM), and identify the deployment model that makes the most sense with your business: cloud, on-premise, or a combination of both.
Posted: 02 Jul 2013 | Premiered: Dec 31, 2012

FrontRange Solutions Inc.

A 'Future Proof' Hybrid Model and IT Client Management Complement ITSM
sponsored by FrontRange Solutions Inc.
ANALYST REPORT: This analyst report takes an inside look at the IT service management (ITSM) landscape and explores one vendor's ITSM and client management offerings. Inside, discover an analysis of ITSM strengths and weaknesses, the benefits of flexible ITSM deployment, and more.
Posted: 02 Jul 2013 | Published: 25 Apr 2013

FrontRange Solutions Inc.

Case study: Beam Global Spirits & Wine Manages Global IT Support With Just Six Agents
sponsored by FrontRange Solutions Inc.
CASE STUDY: This brief case study explains how the right service and support software strategy enabled Beam Global Spirits & Wine to efficiently manage global IT support – all with just six agents. Read on now to learn more.
Posted: 01 Jul 2013 | Published: 01 Jul 2013

FrontRange Solutions Inc.

The Business Case for an Automated, Unified IT Service and Client Management Solution
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper explores the major IT service and client management challenges and analyzes the ROI implication for organizations considering new automated, integrated ITSM platforms.
Posted: 01 Jul 2013 | Published: 01 Jul 2013

FrontRange Solutions Inc.

RagingWire Enhances Client Service, Cuts Incident Management Costs 30%
sponsored by FrontRange Solutions Inc.
CASE STUDY: In this brief case study, learn how the right cloud service management solution allowed data center colocation company RagingWire to enhance the experience of customers, improve automation, cut costs, and more.
Posted: 01 Jul 2013 | Published: 31 Dec 2012

FrontRange Solutions Inc.

Finally- A Flexible, Powerful and Complete Solution to IT Service Management
sponsored by FrontRange Solutions Inc.
CASE STUDY: This case study explains how global construction and machinery company BAUER AG found success with IT service management by selecting the right solution, allowing them to realize high scalability and flexibility, easy integration, and more.
Posted: 01 Jul 2013 | Published: 01 Jul 2013

FrontRange Solutions Inc.

Hybrid ITSM: Because having one option isn't an option
sponsored by FrontRange Solutions Inc.
VIRTUAL ENVIRONMENT: This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

How are Software as a Service technologies impacting the IT landscape?
sponsored by CA Technologies.
EGUIDE: Software as a Service (SaaS) is rapidly changing the IT landscape, yet brings many issues that must be addressed. This expert FAQ guide discusses how to tackle many daunting SaaS challenges for IT management and provides insight into optimal SaaS monitoring.
Posted: 23 Aug 2013 | Published: 23 Aug 2013

CA Technologies.

HP Power to Change: Embracing the new style of IT
sponsored by Hewlett-Packard Company
EVENT: Do things you never thought possible and register now to join the HP Power to Change virtual event – starting September 10, 2013 at 9 am PT and October 1, 2013 at 9 am BST – to harness IT change and take it to new heights.
Posted: 22 Aug 2013 | Published: 10 Sep 2013

Hewlett-Packard Company

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare
sponsored by Emerson Network Power
WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center.
Posted: 08 Aug 2013 | Published: 07 Jul 2009

Emerson Network Power

People and Processes: Keys to IT as a Service Success
sponsored by VMware, Inc.
WHITE PAPER: ITaaS has transformed how businesses operate, making them more efficient and smarter.  Learn the eight things you can do as a CIO to accelerate the benefits of ITaaS in your workplace.
Posted: 01 Aug 2013 | Published: 01 Aug 2013

VMware, Inc.

Converged Infrastructure Trend 2- New skill sets
sponsored by Hewlett-Packard Limited and Intel ®
VIDEO: This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.
Posted: 29 Jul 2013 | Premiered: 29 Jul 2013

Hewlett-Packard Limited and Intel ®

Learning to Compete: IT's Next Transformation
sponsored by EMC
WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
Posted: 26 Jul 2013 | Published: 13 Mar 2013

EMC

Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

ServiceNow

Gartner IT Financial, Procurement & Asset Management Summit 2013
sponsored by Gartner
BROCHURE: This brochure outlines the Gartner IT Financial, Procurement & Asset Management Summit 2013, a conference that aims to help you destroy legacy costs and create value from new technologies and trends. View now to learn more!
Posted: 19 Jul 2013 | Published: 19 Jul 2013

Gartner

Gartner Outsourcing & Strategic Partnerships Summit 2013
sponsored by Gartner
BROCHURE: The Gartner Outsourcing & Strategic Partnerships Summit 2013 this September allows you to rethink your outsourcing strategies and discuss best practices with your peers to help you achieve the most from your outsourcing efforts.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

Gartner

Realizing integrated interconnected service chain
sponsored by IBM
WHITE PAPER: Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.
Posted: 17 Jul 2013 | Published: 30 Jun 2012

IBM

CIO Insights: Fortifying ITIL and Change Management Strategies for Business Benefit
sponsored by FrontRange Solutions Inc.
EGUIDE: This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

CIO Tips for Seeing the ITIL Light
sponsored by FrontRange Solutions Inc.
EGUIDE: CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.
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