Channel Management Reports

EBOOK: The business model journey for IT managed services companies is no simple one. This guide gives tips for navigating various aspects of that journey.

Posted: 10 Apr 2018 | Published: 10 Apr 2018

EGUIDE: As more devices and OSes enter the enterprise fray, IT must learn how to deliver apps to users on several different platforms. Download this e-guide to uncover three factors to drive your EUC strategy, find out how Citrix's cloud platform is taking on management and evaluate hybrid cloud management tools for your enterprise needs.

Posted: 26 Jan 2018 | Published: 25 Jan 2018

EBOOK: Multi-cloud strategy is posing a challenge for clients and has opened up a new wave of business for channel firms ready to step in and help.

Posted: 27 Dec 2017 | Published: 26 Dec 2017

WHITE PAPER: In this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era.

Posted: 12 Jun 2017 | Published: 08 Jun 2017

EZINE: In this issue of MicroScope, print management steps into the spotlight and the channel positions itself for the fourth industrial revolution. Where is the recent swell of distributor optimism for growth and innovation coming from? Find out.

Posted: 24 May 2017 | Published: 26 May 2017

EBOOK: Hyper-converged technologies are developing into an attractive option for customers looking to keep IT resources at home in their data centers.

Posted: 10 Apr 2017 | Published: 10 Apr 2017

EZINE: Digital transformation is more than a marketing pitch, it's a step forward into the next generation of channel partnership. Access this channel analysis e-zine to learn how to turn your reluctant channel partners into agents of change.

Posted: 04 Apr 2017 | Published: 31 Mar 2017

EGUIDE: Despite the wide adoption of cloud computing, most channel partners don't offer any cloud services and the ones that do don't seem to value them. Read on to learn why so many businesses are letting this opportunity slide and what it would take for you to start taking advantage.

Posted: 04 Apr 2017 | Published: 27 Mar 2017

EBOOK: In this guide, we offer insight into MSP software challenges. Learn about core tools for automation, integration issues and the new field of robotic process automation.

Posted: 01 Sep 2016 | Published: 01 Sep 2016

EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.

Posted: 27 Jun 2016 | Published: 24 Jun 2016

EBOOK: In this three-part guide, find insight into what goes into channel business model transitions. Whether it's a transition from selling products to selling services, a move into managed services, or a cloud play. Inside, you'll get an overview of the main considerations that go into a transition.

Posted: 23 Jun 2016 | Published: 23 Jun 2016

EZINE: June ezine: Think wireless Highlighting the opportunities when you package cloud services with wireless technologies to secure repeat revenue on network sales

Posted: 02 Jun 2016 | Published: 03 Jun 2016

EZINE: May ezine: The Brexit debateJust what does the in or out EU debate mean to the channel?

Posted: 06 May 2016 | Published: 06 May 2016

EBOOK: This three-part guide aims to help MSPs build sales operations and make key marketing decisions that will generate brand-new leads and expand customer bases.

Posted: 04 Mar 2016 | Published: 04 Mar 2016

EBOOK: Explore your options for building a hosted virtual desktop practice; learn about the challenges involved and how two companies formed a successful DaaS partnership.

Posted: 24 Sep 2015 | Published: 24 Sep 2015

EBOOK: The complexities of managed communications pose challenges for service providers and their customers alike. This Handbook provides expert advice to help you guide your clients, avoid the managed communications pitfalls, and beat out the competition.

Posted: 02 Jun 2015 | Published: 02 Jun 2015

EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.

Posted: 03 Mar 2015 | Published: 03 Mar 2015

EZINE: In this week's Computer Weekly, we talk to the Financial Times CTO about the publisher's successful move to the public cloud and plans for further expansion to meet its data warehousing needs. And we examine the emerging market for mobile application services in the cloud. Read the issue now.

Posted: 19 Jan 2015 | Published: 16 Jan 2015

EBOOK: If you are a solution provider developing a cloud practice, this handbook offers insight on minimizing disruption to your business model when transitioning to cloud, why it is important to transition right now, and transforming your sales strategy.

Posted: 14 Nov 2014 | Published: 14 Nov 2014

EZINE: An issue highlighting the changing purchasing habits and the need for the channel to have a wide base of client contacts

Posted: 10 Oct 2014 | Published: 10 Oct 2014

EBOOK: For IT solution providers looking to build a big data practice, we investigate the areas that experts predict will be the most fruitful. And we take a look at how some Microsoft partners are already making money on big data.

Posted: 26 Aug 2014 | Published: 26 Aug 2014

WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.

Posted: 20 Mar 2014 | Published: 31 Aug 2013

EGUIDE: This expert e-guide covers the ever shifting IT channel market and teaches you how to keep up with the constant changes.

Posted: 07 Feb 2014 | Published: 07 Feb 2014

WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.

Posted: 19 Dec 2013 | Published: 30 Nov 2012

WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.

Posted: 18 Dec 2013 | Published: 31 Aug 2013