Channel Management White Papers ( IT Channel Management, Distribution Channel Management, Channel Sales Management, Sales Channel Management ) Software Downloads, Definition and Webcasts

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May 20, 2013

Business of Information Technology > Business Processes > Sales >
Channel Management
ALSO CALLED: IT Channel Management, Distribution Channel Management, Channel Sales Management, Sales Channel Management DEFINITION: The development of policies and procedures to gain and maintain the cooperation of various institutions within the sell-side distribution channel.
Channel Management Reports
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The Business Case for Virtualization Services sponsored by Channel Transformation Alliance WEBCAST: Access this webcast to learn how adopting and integrating virtualization services can expand your business while providing your clients with lower energy costs, more effective disaster recovery outcomes and more. Posted: 05 Nov 2012 \| Premiered: Nov 5, 2012 TOPICS: Channel Management \| Cloud Computing \| Cloud Management \| Data Center Design \| Data Center Management \| Data Centers \| Desktop Virtualization \| Server Virtualization

The Business Case for Cloud Computing Services Video sponsored by Channel Transformation Alliance VIDEOCAST: Access this video to discover which of three cloud models most effectively meets the needs of you and your clients. Posted: 02 Nov 2012 \| Premiered: Nov 2, 2012 TOPICS: Channel Management \| Cloud Computing \| Cloud Management \| Data Center Management \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Platform as a service \| Private Cloud \| Public Cloud \| Software as a Service

The Business Case for Cloud Computing Services sponsored by Channel Transformation Alliance WHITE PAPER: Access this white paper to learn how to most effectively add cloud services to your business. Get an overview of the three cloud computing models and the business case for the cloud. Posted: 02 Nov 2012 \| Published: 02 Nov 2012 TOPICS: Channel Management \| Cloud Computing \| Cloud Management \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Infrastructure Management \| Platform as a service \| Private Cloud \| Public Cloud \| Software as a Service \| Systems Management

Define Your Cloud Business Model sponsored by Channel Transformation Alliance WHITE PAPER: Access this white paper to discover a hybrid reseller model that allows you to provide cloud offerings to your clients without completely transforming your current business model. Inside, discover the next steps in your transition to the cloud. Posted: 02 Nov 2012 \| Published: 02 Nov 2012 TOPICS: Channel Management \| Cloud Computing \| Cluster Management \| Data Center Management \| Data Centers \| Hybrid clouds \| Private Cloud \| Public Cloud \| Systems Management

Build Your Cloud Practice Now sponsored by Channel Transformation Alliance WHITE PAPER: Access this white paper to discover how to build your cloud business and offer your customers the services they are demanding. Read on to learn how to become an effective cloud broker or cloud service provider. Posted: 31 Oct 2012 \| Published: 31 Oct 2012 TOPICS: Channel Management \| Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| Hybrid clouds \| Private Cloud \| Public Cloud

Mobility: A Top Priority for Building a More Productive Workforce sponsored by LabTech WHITE PAPER: Access this white paper to discover how you can help your clients better support their mobile workers while protecting them from security risks. This resource presents mobility trends and how other organizations are effectively supporting their employees' smartphones, tablets and PCs. Posted: 27 Aug 2012 \| Published: 27 Aug 2012 TOPICS: Channel Management \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| VARs \| Work Environment \| Workforce Planning

7 Steps to Next-Gen IT Managed Services sponsored by LabTech WHITE PAPER: Access this white paper to discover 7 steps to expanding your service offerings to take a more active role in your customers' IT departments. Learn how you can provide your clients with new offerings that they demand, including managed and hosted VolP, managed database services, SaaS-based CRM, cloud-based backup and more. Posted: 23 Aug 2012 \| Published: 23 Aug 2012 TOPICS: Channel Management \| Cloud Backup \| Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| Systems Management \| VoIP

Top 10 Considerations for Selecting the Right RMM Solution sponsored by LabTech WHITE PAPER: Access this white paper to learn the top ten considerations for selecting the right remote monitoring and management solution. Read on to discover how your organization can take advantage of features like remote desktop monitoring, trouble ticket tracking and more. Posted: 21 Aug 2012 \| Published: 21 Aug 2012 TOPICS: Channel Management \| Customer Satisfaction \| Customer Service \| Data Center Management \| Desktop Management \| Security \| Systems Management

Vendor Management: Reduce Complexity for Your Clients sponsored by ConnectWise WHITE PAPER: Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started. Posted: 25 Apr 2012 \| Published: 24 Apr 2012 TOPICS: Business Management \| Business of Information Technology \| Business Service Management \| Channel Management \| Channel Management Software \| Vendor Selection \| Vendors

8X8 relies on Vblock™ Infrastructure Systems for highly available cloud services targeted to a range of businesses sponsored by VCE CASE STUDY: Discover why one cloud services provider chose the infrastructure platforms they did and the benefits this particular vendor brings to their growing customer base. Posted: 26 Jul 2012 \| Published: 26 Jul 2012 TOPICS: Channel Management \| Cloud Computing \| Cloud Management \| Host Management \| Hosting Services \| Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| Management Service Providers \| Software as a Service

Mobility Services: VARS Guide to mobile device management sponsored by LabTech EGUIDE: Access this expert e-guide to discover the opportunities mobile device management presents for resellers. Gain insight into enterprise mobility plans, mobile device management tools, vendors and what this all means for your business. Posted: 18 Jun 2012 \| Published: 18 Jun 2012 TOPICS: Channel Management \| Channel Management Software \| Enterprise \| IT Best Practices \| IT Management \| Mobile Device Management \| Mobile Device Management Software \| VARs

Making the move to Managed Services sponsored by GFI MAX WHITE PAPER: This step-by-step guide presents tips for making a pain-free transition to managed services. Inside, learn how your organization can achieve benefits like easier capacity planning, increased long-term customers and more. Posted: 30 May 2012 \| Published: 31 Dec 2010 TOPICS: Channel Management \| Channel Management Software \| Customer Service \| Customer Service Best Practices \| IT Best Practices \| IT Management

Improving IT help desk services with vendor support sponsored by ConnectWise EGUIDE: Access this expert e-guide to discover strategies to improve IT help desk services with vendor support. Inside, learn to respond efficiently to increased customer demand. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Channel Management \| Customer Service \| Help Desk Management \| Help Desk Management Services \| Help Desks

Mobility: A Top Priority for Building a More Productive Workforce sponsored by LabTech WHITE PAPER: Access this white paper to see how your organization can create a mobile workforce. Discover the key considerations for using mobility productively. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Channel Management \| Channel Management Software \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Remote Access Protocols

Remote Monitoring and Management: The Key to Proactive, Efficient IT Service Delivery sponsored by LabTech WHITE PAPER: Access this resource to discover the valuable uses of remote monitoring and management. Learn how to provide your customers with better service while also increasing efficiency. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Channel Management \| Channel Management Software \| Customer Service \| Customer Service Best Practices \| Remote Network Management \| Remote Support Services

Top 10 Considerations for Selecting the Right RMM Solution sponsored by LabTech WHITE PAPER: Access this white paper for the top ten considerations for selecting a remote monitoring and management solution that will streamline management processes to allow for business growth while also increasing services levels. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Channel Management \| Channel Management Software \| Customer Service \| Customer Service Best Practices \| Management Service Providers \| Remote Computing \| Remote Support Services

Putting Dispatch in the Driver’s Seat sponsored by ConnectWise WHITE PAPER: Access this essential white paper to learn how to implement an effective dispatch strategy in your help desk. Learn about benefits like efficient ticket handling, increased credibility with your clients and more. Posted: 25 Apr 2012 \| Published: 24 Apr 2012 TOPICS: Channel Management \| Customer Service \| Customer Service Best Practices \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks

Building and Operating a Network Operating Center (NOC) and Help Desk sponsored by ConnectWise WHITE PAPER: Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services. Posted: 25 Apr 2012 \| Published: 24 Apr 2012 TOPICS: Channel Management \| Customer Service \| Customer Service Best Practices \| Help Desk Management \| Help Desk Management Services \| Help Desks \| Network Operations Centers

Virtualization Guide: Expert Tips for Resellers sponsored by APC by Schneider Electric EGUIDE: Access this e-guide to discover how resellers can take advantage of the growing virtualisation market. Explore topics like managing the complexities of virutalisation projects and delivering real expertise for virtual business. Posted: 20 Apr 2012 \| Published: 20 Apr 2012 TOPICS: Channel Management \| Channel Management Software \| Desktop Virtualization \| Security \| Security Management \| Virtual Desktop Infrastructure \| Virtual Machine Backups \| Virtualization Security

MicroScope - April 2012: A special issue looking at the opportunities for resellers in the server market sponsored by MicroScope EZINE: Themed ezine looking at the issues in the server market and the opportunities for resellers. Posted: 13 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Channel Extenders \| Channel Management \| Data Center Consolidation \| Data Center Construction \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Purchase Order Management \| Sales \| Server Accelerators \| Server Appliances \| Server Consolidation \| Server Hardware \| Server Management \| Server Provisioning \| Server Software \| Server Virtualization \| Server Virtualization Software

A guide to selling managed services: VoIP and unified communications sponsored by Comstor EGUIDE: Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings. Posted: 02 Feb 2012 \| Published: 02 Feb 2012 TOPICS: Applications Management \| Channel Management \| Collaboration \| Remote Network Management \| VARs \| VoIP

Doing Business with Comstor sponsored by Comstor WHITE PAPER: Learn more about Comstor, a leader in Cisco product distribution and an established provider of networking and advanced technology solutions. Posted: 01 Feb 2012 \| Published: 27 Jan 2012 TOPICS: Certification Programs \| Channel Management \| Distribution \| Marketing \| Networking \| Vendor Selection \| Vendors

Cloud Quick Start Guide sponsored by Channel Transformation Alliance WHITE PAPER: Access this essential quick start guide to the cloud to learn about the top 3 things resellers should know about the cloud, how to define your cloud business model, 8 steps required to build a successful cloud practice, and much more! Posted: 19 Jan 2012 \| Published: 19 Jan 2012 TOPICS: Channel Management \| Cloud Computing \| Cloud Management \| IT Management \| Systems Management \| Systems Management Services

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions sponsored by ConnectWise WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Channel Management \| CRM \| IT Management \| IT Services \| Sales \| Sales Channels

Channel Ezine December sponsored by IBM EZINE: How are you expanding your business in the channel in 2012? What areas of specialization are your customers clamoring for? What are you doing to address their needs? Check out this December issue of Channel Strategies and make sure you're on the right track for 2012. Posted: 19 Dec 2011 \| Published: 19 Dec 2011 TOPICS: Channel Extenders \| Channel Management \| Compliance (Systems Operations) \| Compliance Best Practices \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| Storage Capacity

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