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Channel Management

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ALSO CALLED: IT Channel Management, Distribution Channel Management, Channel Sales Management, Sales Channel Management
DEFINITION: The development of policies and procedures to gain and maintain the cooperation of various institutions within the sell-side distribution channel.
Channel Management Reports
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Business Plan Blueprint: Turn Your Dreams Into Actionable Goals
sponsored by ConnectWise
WHITE PAPER: This e-book and planning worksheet will walk you through the steps to creating a winning business plan and change the way you look at your business processes.
Posted: 19 Jul 2013 | Published: 19 Jul 2013


Making the Most of Disaster Recovery Products and Services
sponsored by Datto, Inc.
WHITE PAPER: This informative paper highlights a four-step process for selling disaster recovery and business continuity products and services. Read to learn how you can successfully engage with clients about the need for disaster recovery.
Posted: 01 Feb 2013 | Published: 01 Feb 2013

Datto, Inc.

Selling Business Continuity: Six Steps to Make It Happen
sponsored by Datto, Inc.
WHITE PAPER: This white paper presents six steps you can take to capitalize on the SMB's need for business continuity solutions.
Posted: 31 Jan 2013 | Published: 31 Jan 2013

Datto, Inc.

MicroScope October 2013: A special issue covering wireless networking technology
sponsored by MicroScope
EZINE: A themed issue examining the potential revenue opportunities for resellers that deliver wireless networking products and services.
Posted: 01 Oct 2013 | Published: 01 Oct 2013


ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013


Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

Measuring Storage Performance to Better Predict Your Storage Needs
sponsored by CloudByte
WHITE PAPER: Get help measuring the performance of your software-based storage and traditional hardware-based storage to better predict your current and future storage needs.
Posted: 14 Aug 2013 | Published: 14 Aug 2013


Handbook: Architecting the cloud for mobile services
sponsored by
EGUIDE: This handbook will offer information on new cloud-based mobile services and provide guidance on architecting the cloud for mobile device management (MDM), location-based services and security requirements. We will also address managing the network to minimize problems in application performance and delivery.
Posted: 09 Aug 2013 | Published: 09 Aug 2013

Success: Turning Your MSP Strategy On Its Head
sponsored by Intronis
WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
Posted: 22 Jul 2013 | Published: 30 Apr 2013


Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013


Cisco® ONE: Framework for the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before.
Posted: 11 Apr 2013 | Published: 29 Mar 2013

Cisco Systems, Inc.

A special issue covering the opportunities around cloud computing
sponsored by MicroScope
EZINE: A special issue covering the opportunities for resellers selling cloud computing services.
Posted: 05 Mar 2013 | Published: 04 Mar 2013


A Guide to Better Cloud Backup
sponsored by Datto, Inc.
EGUIDE: The burgeoning demand for Disaster Recovery as a Service (DRaaS) presents a hugely profitable opportunity to cloud providers− if you can avoid the pitfalls of rolling out an offering. Read this expert e-guide to uncover useful tips to help you successfully enter the DRaaS provider market and remain competitive.
Posted: 08 Feb 2013 | Published: 21 Jan 2013

Datto, Inc.

From Cold to Client in 5 Easy Steps
sponsored by GFI Software
WHITE PAPER: This document provides managed service providers with a proven marketing plan to grow thier business.
Posted: 27 Dec 2012 | Published: 30 Apr 2012

GFI Software

Executive Relevance Selling
sponsored by Comstor
WHITE PAPER: Learn how to win and sustain business at the highest levels win an Executive Relevance Selling (ERS) program from Comstor.
Posted: 27 Dec 2012 | Published: 27 Jan 2012


A special issue celebrating 30 years of MicroScope
sponsored by MicroScope
EZINE: A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.
Posted: 07 Dec 2012 | Published: 10 Dec 2012


8X8 relies on Vblock™ Infrastructure Systems for highly available cloud services targeted to a range of businesses
sponsored by VCE
CASE STUDY: Discover why one cloud services provider chose the infrastructure platforms they did and the benefits this particular vendor brings to their growing customer base.
Posted: 26 Jul 2012 | Published: 26 Jul 2012


Mobility Services: VARS Guide to mobile device management
sponsored by LabTech Software
EGUIDE: Access this expert e-guide to discover the opportunities mobile device management presents for resellers. Gain insight into enterprise mobility plans, mobile device management tools, vendors and what this all means for your business.
Posted: 18 Jun 2012 | Published: 18 Jun 2012

LabTech Software

MicroScope - June 2012: A themed issue looking at the winners of the MicroScope ACEs
sponsored by MicroScope
EZINE: A themed issue revealing the winners of the MicroScope Awards for Channel Excellence (ACEs).
Posted: 15 Jun 2012 | Published: 18 Jun 2012


Making the move to Managed Services
sponsored by GFI MAX
WHITE PAPER: This step-by-step guide presents tips for making a pain-free transition to managed services. Inside, learn how your organization can achieve benefits like easier capacity planning, increased long-term customers and more.  
Posted: 30 May 2012 | Published: 31 Dec 2010


Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER: Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 24 Apr 2012


MicroScope - April 2012: A special issue looking at the opportunities for resellers in the server market
sponsored by MicroScope
EZINE: Themed ezine looking at the issues in the server market and the opportunities for resellers.
Posted: 13 Apr 2012 | Published: 23 Apr 2012


A guide to selling managed services: VoIP and unified communications
sponsored by Comstor
EGUIDE: Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings.
Posted: 02 Feb 2012 | Published: 02 Feb 2012


Doing Business with Comstor
sponsored by Comstor
WHITE PAPER: Learn more about Comstor, a leader in Cisco product distribution and an established provider of networking and advanced technology solutions.
Posted: 01 Feb 2012 | Published: 27 Jan 2012


Cloud Quick Start Guide
sponsored by Channel Transformation Alliance
WHITE PAPER: Access this essential quick start guide to the cloud to learn about the top 3 things resellers should know about the cloud, how to define your cloud business model, 8 steps required to build a successful cloud practice, and much more!
Posted: 19 Jan 2012 | Published: 19 Jan 2012

Channel Transformation Alliance
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