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Instant Messaging (Communications)

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Instant Messaging (Communications) White Papers (View All Report Types)
 
eGuide: Expert Tips for Deploying Secure Messaging Technologies
sponsored by SearchSecurity.com
WHITE PAPER: This eGuide discusses the critical importance of securing these messaging systems and looks at various methods for protecting the information that is transmitted via these technologies.
Posted: 24 Oct 2008 | Published: 22 Oct 2008

SearchSecurity.com

ShoreTel Communicator: Transforming the Way People Work With UC
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how a powerful unified communications (UC) application can help any employee in any organization connect to people and information – no matter where they are located or what platform they are using.
Posted: 02 Aug 2012 | Published: 29 Apr 2011

ScanSource & ShoreTel

Unified Communications Drive Protocol Convergence
sponsored by Polycom, Inc.
WHITE PAPER: Unified communications (UC) is morphing voice, video, instant messaging and presence systems into one, but this trend is also bringing on a technical challenge. In this white paper, learn how your organization can receive the benefits of UC while providing a full range of services to end users.
Posted: 18 May 2011 | Published: 18 May 2011

Polycom, Inc.

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
WHITE PAPER: This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008

Genesys

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

EZ Insight Report: IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management (Full report)
sponsored by IBM
WHITE PAPER: Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM

The Five Productivity Benefits of a Secure Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed.
Posted: 10 Oct 2008 | Published: 10 Oct 2008

Cisco Systems, Inc.

The Trouble with Instant Messaging on the Move
sponsored by BlackBerry
WHITE PAPER: This white paper explores the challenges involved in securing mobile IM services in the workplace. Read on to learn about a mobile IM security solution that provides organizations with enhanced security over corporate data in instant messaging environments.
Posted: 28 Jul 2015 | Published: 30 Jun 2015

BlackBerry

Story of Voice Transformation
sponsored by AT&T Corp
WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.
Posted: 16 Jun 2011 | Published: 16 Jun 2011

AT&T Corp

Advantages of Integrated Messaging Security
sponsored by Symantec Corporation
WHITE PAPER: This paper shows you how selecting an integrated messaging security solution reduces wasted IT effort, allows centralized management and permits a single support resource without the finger-pointing that can happen in a multi-vendor environ...
Posted: 03 Aug 2007 | Published: 03 Aug 2007

Symantec Corporation
 
 
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