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Digital Business and How It's Reshaping IT
sponsored by Gartner
WHITE PAPER: Explore this in-depth report to learn how the lines between digital and physical worlds are being blurred in regards to business and management. Read on to discover what forces are driving this transformation and how CIOs and IT executives can rise and become leaders in the industry by taking advantage of this trend.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Gartner

Assessing Your Cloud Backup Opportunity
sponsored by Asigra
WHITE PAPER: This guide provides the key questions and discussion points you'll need to consider before integrating cloud backup into your services portfolio.
Posted: 28 Apr 2014 | Published: 28 Apr 2014

Asigra

Are You Looking for a Way to End the Finger Pointing and Improve your Customers’ Experience?
sponsored by CA Technologies.
WHITE PAPER: This white paper explains the benefits of a monitoring solution that equips enterprise IT organizations and service providers with capabilities to dramatically improve service quality and reduce the costs and time of IT service delivery.
Posted: 04 Jun 2014 | Published: 30 Apr 2014

CA Technologies.

Leverage Security Intelligence For Financial Services Institutions
sponsored by IBM
WHITE PAPER: In this resource, discover how financial institutions should consolidate existing security tools for a more robust fraud prevention and data protection system, alongside compliance with regulation mandates.
Posted: 19 Dec 2013 | Published: 31 Mar 2013

IBM

EPAM Creates A Service Portal With A Unique Service Catalogue, Customized Design, And Flexible Access Rights
sponsored by Hewlett-Packard Company
WHITE PAPER: EPAM Systems, Inc. needed a more efficient way to manage and deliver IT services, so EPAM evaluated 15 IT service management (ITSM) vendors. In this case study, find out which portfolio of ITSM products EPAM chose, and discover the steps they took to implement this technology.
Posted: 23 Jun 2014 | Published: 31 Aug 2012

Hewlett-Packard Company

Cloud Computing without Compromise
sponsored by IBM
WHITE PAPER: This informative guide explores strategies for effective cloud service delivery and outlines one company's unified platform – offering cloud infrastructure at internet scale.
Posted: 05 Jun 2014 | Published: 31 Dec 2013

IBM

Financial Services Grid Computing on Amazon Web Services
sponsored by Intel Amazon Web Services
WHITE PAPER: This white paper outlines the best practices for managing large grids on the AWS platform and offers a reference architecture to guide organizations in the delivery of these complex systems. Make better business decisions without the traditional large investment by leveraging AWS.
Posted: 09 Jul 2014 | Published: 31 Jan 2013

Intel Amazon Web Services

Your Guide to Improving IT Service Consistency
sponsored by Pangea Systems
WHITE PAPER: This exclusive whitepaper details how to use a process foundation to enable an IT service desk that provides the reliability and consistency you need.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service
sponsored by Imprivata
WHITE PAPER: This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs.
Posted: 11 Apr 2014 | Published: 28 Feb 2010

Imprivata

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software
 
 
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