Sky was in need of a way to implement incident, problem, change, service request and CMBD, as well as a way to leverage automation and service management capabilities. The following case study explores the enterprise service management platform they used to reach their goals.
This white paper explains why enterprises utilizing cloud applications like Salesforce should consider investing in a cloud access security broker, which restores data protection and visibility to your IT team while respecting user privacy.
In this expert e-Guide, learn how to ensure that your patch management strategy remains secure following the transition from physical to virtual desktops; why delaying security patches puts organizations at risk; and how to build a case for a formal patch management program.
This expert e-guide explains why architecting a new platform that meets everyone's needs is vital for today's organizations. Find out how the focus should be on data centralization and explore platforms that are providing the access remote employees want with the support IT can manage.
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