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Mobile NFC in Transport
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

ComputerWeekly.com

Tackling the Disrupted Customer Journey: A Customer 360 View for Financial Institutions
sponsored by DataStax
WHITE PAPER: Why do 63% of customers feel their banks don't understand their needs when 70% of banking executives claim customer centricity to be highly important? Access this report to get a 360 degree view of the disrupted customer journey, and learn how to close the customer expectancy gap.
Posted: 09 May 2017 | Published: 09 May 2017

DataStax

3 Ways Your Service Desk Can Increase Business Trust with Agile
sponsored by Cherwell
MICROSITE: Service desks are losing their good reputation, being seen as slow and unhelpful. Read on to learn about the three keys to building business trust with your service desk utilizing Agile methodology.
Posted: 13 Jun 2017 | Published: 17 Oct 2016

Cherwell

Case Study: Arla Foods Streamlines Software Complexity with Centrally Managed License System
sponsored by Snow Software
CASE STUDY: Access this case study to discover how Arla Foods ensured a strong, demonstrable ROI for software investments and streamlined IT asset management with a centrally managed license system. Read on to view benefits achieved, such as improved data access for generating compliance reports, and more.
Posted: 16 Feb 2017 | Published: 16 Feb 2017

Snow Software

Financial Services Toolkit: A Guide to Position Your Financial Services Business for Success
sponsored by Microsoft
WHITE PAPER: Few businesses have faced as much change in such a short period of time as financial services firms. Rapid-fire technology innovation & deregulation have transformed this industry – and many firms can't keep up with the new IT technology to secure customer loyalty. Explore this toolkit to propel your business to success in achanging industry.
Posted: 28 Apr 2017 | Published: 28 Apr 2017

Microsoft

DBS Bank Partners with Pivotal Cloud Foundry to Accelerate Innovation for Customers
sponsored by Dell EMC and Intel®
RESOURCE: Discover how DBS Bank progressed from traditional legacy systems to run cloud-native applications on a platform that improved its IT operations from the front office to back-end processes. Read on to learn how to deliver services to customers exponentially faster and update apps to evolve with user needs, with built-in automation.
Posted: 07 Jun 2017 | Published: 31 Aug 2016

Dell EMC and Intel®

Increase Service Visibility
sponsored by ServiceNow
EBOOK: This e-book can help you discover if you have limited service visibility, see what a service visibility framework looks like, and adopt best practices to move from a piecemeal, manual approach to comprehensive, automated service reporting.
Posted: 30 May 2017 | Published: 30 May 2017

ServiceNow

Data Governance, Customer Experience & The GDPR
sponsored by Informatica
WHITE PAPER: A top priority for any financial services company should be customer-centricity. Eventually, data governance will be a primary way of enhancing the customer experience. So how does complying with the European General Data Protection Regulation (GDPR) help reach this goal? Learn how data governance, customer experience, and the GDPR go hand-in-hand.
Posted: 25 May 2017 | Published: 01 Jul 2016

Informatica

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Infrastructure as Code, Demystifying the Cloud Service API Top IT's DevOps Challenges
sponsored by Datera
EGUIDE: Learn how to overcome IT's top DevOps challenges—including infrastructure automation and the risks cloud service APIs pose. Additionally, you'll gain a developer's perspective on creating agile Docker containers for DevOps, with varied approaches storage vendors take in managing them.
Posted: 16 Jan 2017 | Published: 11 Jan 2017

Datera
 
 
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