Technical Support Specialists

VIDEOCAST: The arrival of BlackBerry 10 has also brought along a new evolution in technical support for BlackBerry products. Watch this BlackBerry 10 Ready Program presentation to learn what's new.

Posted: 30 Jan 2013 | Premiered: Jan 30, 2013

VIRTUAL ENVIRONMENT: This session discusses expert strategies on simplifying records management

Posted: 06 Mar 2013 | Premiered: 07 Feb 2013

VIRTUAL ENVIRONMENT: Since corporate data is one of an organization's most valuable assets, it only makes sense to implement an information governance policy. By doing so, IT leaders can reduce legal risks and increase the ability to be more agile. Enter this online learning environment in order to gain information governance advice from several industry experts.

Posted: 06 Mar 2013 | Premiered: 07 Mar 2013

VIDEO: To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business.

Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

WEBCAST: IT needs to drive business revenue but frequently business demand is outpacing IT budgets and resources. Watch this webcast that discusses present day scheduling and data center challenges and trends in workload automation.

Posted: 21 Jun 2011 | Premiered: Jun 15, 2011

WEBCAST: This Webcast explores a variety of cost containment strategies for IT, as well as potential risk and reward scenarios.

Posted: 19 May 2009 | Premiered: Jun 11, 2009, 14:00 EDT (18:00 GMT)

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

VIRTUAL ENVIRONMENT: Question five featured in in SearchSecurity.com's IT Decision Center on SIEM asks top vendors in the space:  Do you offer assistance with deployment plans, with estimates for installation and tuning, as well as manpower estimate to complete tasks?  Find out what these vendors have to say by accessing their answers to this question now.

Posted: 27 Feb 2013 | Premiered: 27 Feb 2013

WEBCAST: In this video case study, learn how the right e-learning strategy allowed luxury merchandise company Neiman Marcus to equip its workforce with the training and tools it needed to drive greater productivity, better customer support, and more.

Posted: 22 May 2013 | Premiered: May 22, 2013

WEBCAST: This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.

Posted: 17 Dec 2012 | Premiered: Dec 17, 2012

WEBCAST: Discover the effect mobile enterprise applications can have on your business, the benefits you could reap, and key tips and hints for creating your own mobile application success.

Posted: 29 Jun 2012 | Premiered: Jun 29, 2012

PODCAST: In this podcast, solutions architect Peter Larsen provides a technical overview of the features and capabilities of a business rules management system (BRMS), as well as strategic advice to help you get the most out of your system and support organizational agility and responsiveness.

Posted: 15 Apr 2013 | Premiered: Apr 1, 2013

WEBCAST: IT resources can now be shared and delivered dynamically through virtual private cloud services. This white paper discusses how to accelerate business value through virtual private cloud services.

Posted: 10 Aug 2012 | Premiered: May 31, 2012

WEBCAST: Uncover how BlackBerry 10 devices and BlackBerry Enterprise Service 10 can help bring your mobile strategy to the next level, boosting the productivity of your mobile workers without sacrificing the security and control your organization requires.

Posted: 15 Mar 2013 | Premiered: Mar 15, 2013

VIDEOCAST: Watch this videocast as Scott Lachecki of North American Nutrition Companies talks about the benefits of itelligence Support Advantage and its on-demand SAP support. itelligence offers mid-market companies worldwide a range of both technical and functional SAP services, business expertise and expert support.

Posted: 12 Mar 2010 | Premiered: Mar 11, 2010

VIDEO: This short video examines a hardware-assisted approach to PC management. Find out more about this technique and how it can help you properly manage your desktop environment, regardless of system states.

Posted: 15 Jun 2012 | Premiered: 15 Jun 2012

WEBCAST: Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.

Posted: 22 May 2012 | Premiered: May 22, 2012

WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.

Posted: 18 Feb 2008 | Premiered: Feb 18, 2008

TRIAL SOFTWARE: This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.

Posted: 27 Sep 2007 | Premiered: 26 Sep 2007

WEBCAST: Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.

Posted: 08 Jun 2009 | Premiered: Jun 8, 2009

WEBCAST: Bill Jacobs, Director of Technical Marketing, Sybase IQ, discusses the speed and performance capabilities of Sybase IQ 15. These enhancements are designed to help make IQ 15 remain the smartest choice for analytic, reporting, business intelligence, data mining, and related applications.

Posted: 31 Aug 2009 | Premiered: Aug 1, 2009

WEBCAST: Cloud computing is all the buzz in the IT world and as you begin planning your cloud adoption strategy, you must be sure that you leverage the right technologies to smooth the transition. Check out this webcast to review key insights on how to optimize your cloud computing projects.

Posted: 30 Apr 2012 | Premiered: May 1, 2012

VIDEO: Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.

Posted: 16 Aug 2010 | Premiered: 16 Aug 2010

WEBCAST: View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

Posted: 09 Sep 2009 | Premiered: Sep 9, 2009

SOFTWARE DOWNLOAD: Download the latest version of IBM Rational Software Architect V8 to experience the latest in design and modeling technologies, comprehensive support for emerging technologies around SOA and Java Enterprise Edition 5, and best of breed tools that integrate with IBM's product lifecycle management solutions.

Posted: 09 Jun 2011 | Premiered: 09 Jun 2011

TRIAL SOFTWARE: Are you looking for a cost-effective network management software solution? ManageEngine OpManager offers network monitoring, infrastructure monitoring and application monitoring for complete network, device, services, and resources management.

Posted: 02 Apr 2007 | Premiered: 02 Apr 2007

VIDEO: Watch this 10 minute video and discover what Oracle compatibility means for your business from a technical, and skills point of view. This video also offers multiple low risk strategies for using Postgres Plus Advanced Server to lower your Oracle costs and utilize the advantages of the most advanced open source database available.

Posted: 09 Nov 2009 | Premiered: 09 Nov 2009

TRIAL SOFTWARE: Vyatta delivers complete, ready-to-deploy, open-source networking solutions that make it possible for anyone to own an enterprise-class router/firewall/VPN for a fraction of the cost of traditional closed-source, proprietary products.

Posted: 11 Sep 2008 | Premiered: 01 Sep 2008

WEBCAST: View this webcast to learn about grid capabilities including resource pooling and sharing, dynamic resource provisioning, and automated monitoring and management.

Posted: 28 Feb 2008 | Premiered: Apr 1, 2008, 12:00 EDT (16:00 GMT)

TRIAL SOFTWARE: This IT download provides guaranteed access to the most recent versions of technologies produced by Developer Express for Visual Studio and the .NET framework.

Posted: 28 Sep 2007 | Premiered: 28 Sep 2007

TRIAL SOFTWARE: This offer provides the full functionality of the BlackBerry Enterprise Solution™ for IBM Lotus Domino. Mobilize your existing Lotus Domino and Lotus Sametime functionality and securely access critical corporate data virtually anytime, anywhere.

Posted: 24 Apr 2007 | Premiered: 24 Apr 2007