10 Tech Skills That Are Heading the Way of the Dinosaur – 2012
sponsored by Global Knowledge
WHITE PAPER:
What IT skills are fast becoming obsolete and useless? Find out 12 skills you can expect to shelve soon in this resource, including email, computer hardware support, COBOL and more.
Posted: 30 Jan 2012 | Published: 30 Jan 2012
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The 10 worst practices for Technical Support and how to overcome them
sponsored by NTR Global
WHITE PAPER:
Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them.
Posted: 17 Nov 2011 | Published: 17 Nov 2011
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Top 10 Most Overlooked Causes of Trouble in a Cisco Network
sponsored by Global Knowledge
WHITE PAPER:
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
Posted: 06 Nov 2009 | Published: 06 Nov 2009
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Gartner: Decide now if you will become a money-making CIO
sponsored by ComputerWeekly.com
ANALYST BRIEF:
This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER:
The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Management Skills for Every Leader
sponsored by Global Knowledge
WHITE PAPER:
What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.
Posted: 06 Dec 2011 | Published: 06 Dec 2011
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How to tie learning to business impact
sponsored by ComputerWeekly.com
WHITE PAPER:
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces
sponsored by ComputerWeekly.com
WHITE PAPER:
An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Technology Industry Survey 2012
sponsored by ComputerWeekly.com
WHITE PAPER:
This exclusive research reveals what IT professionals really think about technology, their employers, and their careers
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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