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TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

The Power and Payback of Unified IT Monitoring
sponsored by CA Technologies.
WEBCAST: Watch this exclusive webcast to learn how you can leverage a single IT monitoring platform to measure and report the metrics that matter most to your enterprise, and adopt and manage new customer-focused applications faster than you ever could before. Click on the link now to learn more.
Posted: 19 Jun 2014 | Premiered: Apr 29, 2014

CA Technologies.

Top 10 Strategic Technologies Trends for 2014
sponsored by Gartner
WEBCAST: Watch this Gartner presentation recorded live at Gartner Symposium/ITxpo to learn about 2014 industry trends, and how you, as a CIO or IT manager, can take advantage and leverage these trends to revolutionize your operation and organization as a whole. Tune in now to learn more.
Posted: 03 Jul 2014 | Premiered: Jul 3, 2014, 01:01 EDT (05:01 GMT)

Gartner

How to Drive User Adoption in New Technology Deployment
sponsored by Code42
WEBCAST: How can you successfully deploy a new technology and ensure users are on board? In this on-demand webinar, Paul Glen, author of "The Geek Leader's Handbook," delves into the interpersonal issues IT faces when implementing a new technology and shares how user adoption is the key to a successful deployment.
Posted: 07 Jul 2014 | Premiered: Jul 3, 2014

Code42

HEAT Service Management Trial
sponsored by FrontRange Solutions Inc.
SOFTWARE DEMO: Click on the link to gain access to a software demo from FrontRange.
Posted: 17 Jul 2014 | Premiered: 17 Jul 2014

FrontRange Solutions Inc.

Rocket Software: Predictive & Proactive IT and Data Protection Management
sponsored by IBM
WEBCAST: Watch this video to find out how one solution is helping organizations proactively manage heterogeneous and complete IT, storage and data protection infrastructures. Prevent outages and failures with predictive capabilities like real-time content and alerts.
Posted: 25 Aug 2014 | Premiered: Feb 12, 2014

IBM

CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

Harnessing the Power of Unified IT Monitoring
sponsored by CA Technologies.
VIDEO: This informative video details how technology can help you advance IT and your organization to help keep customers coming back.
Posted: 25 Jun 2014 | Premiered: 25 Apr 2014

CA Technologies.
 
 
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