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How to Build Lead Generation with Communications
sponsored by Twilio
VIDEO: According to Google, 70% of people looking for professional services online end up calling the company directly. Yet, only 20% of those calls get answered, causing loss of revenue for companies. In this webinar, learn 3 ways to ensure you're getting calls that lead to profit.
Posted: 09 May 2017 | Premiered: 01 Jul 2016

Twilio

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

Online Job Marketplace Airtasker Migrates to AWS
sponsored by Rackspace
VIDEO: In this video, Paul Keen, Airtasker CTO, discusses the need to meet the demands of their developing growth, and how moving to a stable AWS environment helped them scale automatically and seamlessly during intensive peak periods. Tune in to see how AWS can help you reach an advanced state of DevOps capability, and more.
Posted: 19 Apr 2017 | Premiered: 22 Mar 2017

Rackspace

Standards Processing: The Key to Simplifying B2B Integration
sponsored by IBM
WEBCAST: See how streamlining data exchange with universal transformation of industry standards data simplifies B2B integration.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

SWOT Assessment: IBM B2B Cloud Services
sponsored by IBM
WEBCAST: Discover the strengths, weaknesses, opportunities, and threats of IBM B2B Cloud Services in this Ovum analysis.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

Consolidate File Transfer Activity
sponsored by IBM
VIDEOCAST: Learn how IBM Sterling File Gateway provides a file transfer solution that's as powerful as it is easy to use.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM
 
 
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