When 75% of consumers report that they prefer to use messaging channels for customer service over other alternatives, it’s critical for companies to prioritize conversational messaging to improve their customer engagement. However, it can be tough knowing where to begin. Dig into this guide to learn more.
In this e-guide, we shine the light on the world of enterprise software licenses. We discover how the pendulum of power is swinging towards to the consumer and why many CIOs are prepared to walk away and re-implement a system using another provider's software rather than put up with aggressive licensing stances.
In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.
This report from management and technology consulting firm BearingPoint is intended to give an assessment and provide a constructive analysis of UK companies' digital maturity, hence the nature of the statistics provided.
Configure price quote (CPQ) tools in Salesforce save time for sales staff in creating quotes for customers – even when a company may have complex pricing rules to determine quotes. In this expert guide, learn the latest strategies on using CPQ software tools in Salesforce, sometimes coupled with quote-to-cash.
In this e-guide, learn why organizations must align multichannel marketing automation software with user expectations, as well as have it reflect business processes. Additionally, unveil exclusive tips on how to choose a marketing automation tool that fits your business needs.
Find out how you can avoid the most common mistakes that Exchange admins make when migrating to Exchange 2010 in this e-guide. Plus, gain tips for how to properly document and plan your migration.
Net Promoter Scores are used to measure a customer’s satisfaction with a product or service, as well as how likely they are to recommend a business. To increase their score, this telecom provider began to seek out a way that they could improve their operations. Access this case study to learn more.
In this exclusive e-guide, explore the major issues organizations face during the search for marketing automation tools, and get expert advice for marketers before rolling out multichannel marketing automation software.
