SLA Reports

WHITE PAPER: Manage continued data growth to drive business results: Align application performance with business processes to meet service levels Segregate inactive application data from current activity and safely move it to a secure archive Archive, manage and retail.

Posted: 05 Apr 2011 | Published: 05 Apr 2011

WHITE PAPER: In this new Quest Software white paper, learn about the five common challenges to a successful virtualization project – and how to solve each one. See how to ensure your company’s virtualization project is successful before AND after implementation. Read this white paper today.

Posted: 29 Mar 2011 | Published: 29 Mar 2011

EBOOK: On a Smarter Planet, Leveraging Information is critical to achieve the insights needed in today's businesses.  This book was written to describe New Intelligence for our customers and how IBM InfoSphere Warehousing and Smart System Analytics solutions contribute to a Smarter Planet.

Posted: 17 Mar 2011 | Published: 17 Mar 2011

EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.

Posted: 07 Mar 2011 | Published: 07 Mar 2011

WHITE PAPER: SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.

Posted: 24 Feb 2011 | Published: 24 Feb 2011

WHITE PAPER: This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT. 

Posted: 29 Dec 2010 | Published: 27 Dec 2010

WHITE PAPER: Data growth, budget pressure, rising service-level requirements, and new technologies like virtualization strain the capabilities of traditional backup and recovery processes, but recent advances in data protection and management unlock an optimized strategy. Read on to learn more.

Posted: 27 Dec 2010 | Published: 27 Dec 2010

ANALYST REPORT: In this paper IDC examines Hitachi's new Virtual Storage Platform and Command Suite management software and explains how they speed the benefits of virtualization and dramatically improve the management of the infrastructure while modernizing the storage architecture.

Posted: 22 Dec 2010 | Published: 21 Dec 2010

DATA SHEET: Hitachi Data Systems Global Services can help transform your data center and experience the maximum value of your Hitachi Virtual Storage Platform. Read on to learn about the ability to increase value and service levels to business, as well as reduce costs and risks with Hitachi Data Systems Global Services.

Posted: 22 Dec 2010 | Published: 21 Dec 2010

WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.

Posted: 10 Dec 2010 | Published: 10 Dec 2010

EGUIDE: 76 of the Fortune 100 trust their data to Hitachi Data Systems, shouldn’t you? The following e-guide showcases how easy it can be to implement virtualization, tiered storage and software to deliver significant economic benefits to the organization.

Posted: 02 Dec 2010 | Published: 02 Dec 2010

WHITE PAPER: While the promise of cloud is heady, there is confusion about the different types of cloud, what they actually offer, and which will meet stringent business requirements. Knowing when and how best to deploy cloud is critical. This paper focuses on separating the hype of cloud from the “how to”.

Posted: 01 Dec 2010 | Published: 01 Dec 2010

WHITE PAPER: IBM Tivoli® System Automation Application Manager offers unsurpassed capabilities designed to help meet high levels of availability for mission-critical composite business applications, reduce unplanned downtime, improve business flexibility, and meet strict SLAs across complex heterogeneous environments. Read on to learn more.

Posted: 25 Oct 2010 | Published: 24 Jun 2010

WHITE PAPER: Build a Cloud computing infrastructure with maximum availability, performance and security. This white paper shows how you can support public, private or hybrid Cloud configurations, scale app delivery, and support multi-tenant environments with the best load balancing technology.

Posted: 14 Oct 2010 | Published: 14 Oct 2010

WEBCAST: Take advantage of the flexibility and cost reductions virtualizing your environment brings. Remove the risk of a service impacting event and enjoy further cost reductions in management of your virtualized environment. Watch this Novell webcast to learn more.

Posted: 12 Oct 2010 | Premiered: Oct 12, 2010

WHITE PAPER: This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.

Posted: 30 Sep 2010 | Published: 30 Sep 2010

EBOOK: This e-book provides a roadmap to virtualization success for CIOs and strategic IT. Topics include: how to align virtualization with business priorities, virtualization beyond the server has its rewards, maintaining compliance in virtual environments, and futureproofing your virtualization roadmap.

Posted: 15 Sep 2010 | Published: 15 Sep 2010

WHITE PAPER: Data Deduplication is a technology that helps organizations balance opposing demands. Disk based backups can be rolled out in order to reduce the backup window and improve recovery time, and deduplication means the investment in those disk based targets is maximized. Continue reading this white paper to learn more.

Posted: 19 Aug 2010 | Published: 01 Jul 2010

WHITE PAPER: There are many approaches to remote office data protection and system availability. This paper describes best practices in using available technologies for protection, recovery and availability of remote or branch office systems, applications and data.

Posted: 19 Aug 2010 | Published: 19 Aug 2010

PRESENTATION TRANSCRIPT: So you've heard all the noise about saving capital by using public cloud computing services, but actually integrating with cloud services requires some careful planning. This transcript covers cloud integration and cloud security considerations, and it will set you up the right way to begin integrating with cloud computing services.

Posted: 12 Aug 2010 | Published: 12 Aug 2010

WHITE PAPER: To appropriately apply the principles of DCSM, a comprehensive enterprise solution must be able to provide significant levels of control over the infrastructure. Aperture VISTA® is the only enterprise-wide solution to be able to deliver all aspects of DCSM with a multidimensional perspective.

Posted: 30 Jul 2010 | Published: 30 Jul 2010

EBOOK: Check out the latest issue of the IT handbook, sponsored by Vizioncore, to learn how mixing solutions from different vendors can benefit the performance of your data center. Also in this issue, we'll discuss cross-platform virtualization, management costs, and hypervisor selection.

Posted: 11 Jun 2010 | Published: 11 Jun 2010

WHITE PAPER: Your network must deliver non-stop services to support business operations and be highly scalable to support future growth. It must also address multiple communications needs cost-effectively and flexibly. The communications network must meet the demands of a dynamic business-critical environment. Read this white paper to learn more.

Posted: 20 May 2010 | Published: 20 May 2010

PRESENTATION TRANSCRIPT: Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Read this presentation transcript and learn how Robot/CONSOLE can solve the headaches of resource monitoring.

Posted: 20 May 2010 | Published: 20 May 2010

WEBCAST: Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Watch this FREE 30-minute Webcast and learn how Robot/CONSOLE can solve the headaches of resource monitoring.

Posted: 28 Apr 2010 | Premiered: Apr 28, 2010