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MSP E-book: Cold Calling Made Easy
sponsored by Datto, Inc.
EBOOK: Read this e-book, designed for MSPs, for tips on warming up your cold calls, 3 techniques for successful sales prospecting, guidance on what to avoid, and more.
Posted: 19 Nov 2018 | Published: 19 Nov 2018

Datto, Inc.

Drive Quality and Velocity with Feature Flags
sponsored by Optimizely
WHITE PAPER: Download this white paper to learn about the Optimizely Full Stack, which combines product experimentation and feature flag management to enable product development teams to prove the impact and reduce the risk of every release.
Posted: 06 Dec 2018 | Published: 06 Dec 2018

Optimizely

Transforming Customer Support with Artificial Intelligence Capabilities
sponsored by Zendesk
RESOURCE CENTER: Download this e-guide to learn about the evolving role of AI in CRM and how chatbots can help enterprises transform their customer service functions. You'll also uncover how AI technologies use customer data to provide valuable insights into emotions, buying behaviors, identities and more to help you take action.
Posted: 07 Dec 2018 | Published: 07 Dec 2018

Zendesk

Track Sales Rep Targets Faster and Easier
sponsored by Rekener
WHITE PAPER: Download this white paper to learn about Sales Rep Scorecards, and how they can automate all of your sales rep tracking--without endless spreadsheets, Salesforce or HubSpot CRM reports.
Posted: 12 Sep 2018 | Published: 12 Sep 2018

Rekener

What's Next for Brands in E-Commerce
sponsored by ChannelAdvisor
WHITE PAPER: Due to the ubiquity of e-commerce, manufacturers must create meaningful connections with consumers while simultaneously maintaining relationships with retailers and minimizing channel conflict. Read this white paper to discover the 4 key strategies that manufacturers need to use to compete in this e-commerce dominated world.
Posted: 09 Oct 2018 | Published: 09 Oct 2018

ChannelAdvisor

The Essential Checklist for Modernizing Customer Service
sponsored by ServiceNow
RESOURCE: ServiceNow commissioned Integram Online Services to survey 200 senior managers in customer service roles at U.S. firms to understand what is preventing companies from modernizing their customer service. Read this resource to learn more about how your organization can modernize its customer service.
Posted: 05 Nov 2018 | Published: 26 Sep 2016

ServiceNow

How to Succeed with Digital Experimentation
sponsored by Optimizely
WHITE PAPER: To effectively manage your effort to expand experimental capacity, it's important to "see around the corner" and avoid the missteps that other companies have already made. In this guide, explore a framework to help you build the most efficient strategy and plan possible for operationalizing experimentation.
Posted: 30 Nov 2018 | Published: 30 Nov 2018

Optimizely

Global e-commerce: a $4 trillion market by 2020
sponsored by ChannelAdvisor
WHITE PAPER: According to ChannelAdvisor, worldwide retail e-commerce sales are projected to top $4 trillion by 2020. Expanding an e-commerce business globally is not as complex as it once was, and those who do not expand globally could be left behind. Learn how to stay relevant by reading this white paper.
Posted: 08 Oct 2018 | Published: 31 Dec 2017

ChannelAdvisor

A Culture of Success: Adopting Experimentation in the Travel Industry
sponsored by Optimizely
RESOURCE: Learn how travel organizations are implementing experimentation platforms to improve their overall customer experience.
Posted: 04 Dec 2018 | Published: 04 Dec 2018

Optimizely

Go Beyond the Contact Center with Mobile-First Customer Experiences
sponsored by Oracle
EBOOK: Customer experience is a core pillar of your digital transformation strategy. It is about delivering a truly personalized, contextual, and meaningful experience to customers across the entire engagement lifecycle. Uncover 10 considerations for redefining the engagement model and reinventing the customer experience.
Posted: 05 Nov 2018 | Published: 05 Nov 2018

Oracle
 

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