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Microsoft Dynamics CRM For Government sponsored by ComputerWeekly.com ANALYST REPORT: Analyst group, Nucleus research assesses the business benefits achieved by government organisations deploying Microsoft Dynamics CRM. Posted: 01 Oct 2013 \| Published: 01 Oct 2013 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Support Software

Overcome the Greatest MSP Challenge: Customer Acquisition sponsored by Unitrends EBOOK: This e-book is designed to help you overcome the customer acquisition hurdle. Download it for guidance on not only finding new customers, but ensuring their data—as well as that of your existing customers—is secure and protected. Posted: 01 May 2019 \| Published: 14 Mar 2019 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Service Best Practices \| Customer Support Software \| VARs

CRM Special Report sponsored by Avtex WHITE PAPER: CRM has become the cornerstone of successful businesses around the globe, but what exactly do you know about CRM? In this special report, discover some common misconceptions about CRM. Review 4 pivotal questions that determine the success or failure of a CRM framework, and review how to measure the value of your CRM software.. Posted: 29 Aug 2019 \| Published: 15 Nov 2017 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Integrating CRM and Contact Center Technologies to Improve Customer Experience sponsored by Avtex WHITE PAPER: View this white paper to learn how your organization can improve contact center performance and customer satisfaction with a CRM integration. Review how a CRM integration can help provide superior customer service on first contact, and learn what to look for in a contact center and CRM integration software. Posted: 25 Sep 2019 \| Published: 31 Dec 2017 TOPICS: Business Intelligence \| Business Intelligence Software \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| Contact Center Workforce Management Software \| Contact Centers \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Support Software

Computer Weekly storage case studies sponsored by ComputerWeekly.com CASE STUDY: Antony Adshead takes a look at what made the winning entries stand out from the crowd in the Computer Weekly European User Awards. Posted: 24 Feb 2014 \| Published: 24 Feb 2014 TOPICS: Acceleration Hardware \| Amazon Web Services \| Cache Server Hardware \| CRM \| CRM Hosting \| Flash Memory \| SAN \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Consolidation \| Storage Devices \| Storage Efficiency \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Hardware \| Storage Infrastructure \| Storage Optimization \| Storage Provisioning \| Storage Resource Management \| Storage Service Providers \| Storage Virtualization \| Tiered Storage

The MSP’s Quick-Start Guide to Building Client Loyalty sponsored by RapidFire EBOOK: Download this e-book to explore 7 proven ways MSPs can build client engagement and loyalty that you can implement in your organization. Posted: 05 Dec 2019 \| Published: 05 Dec 2019 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction

The KPIs You Should Be Measuring sponsored by ConnectWise WHITE PAPER: This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more. Posted: 05 Nov 2019 \| Published: 04 Nov 2019 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Managed Security Services \| Managed Security Services Providers

Three Pitfalls Financial Institutions Must Avoid in the Contact Center sponsored by Appian WHITE PAPER: Download this white paper to learn about the critical role of contact centers in building lasting customer relationships, and why it is important to deliver the best experiences at every touch point, especially in financial services. Posted: 04 Jun 2019 \| Published: 04 Jun 2019 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Talent Management

A Guide to the Most Common CRM Use Cases sponsored by Greenhouse WHITE PAPER: View this e-book to learn about the common questions you should consider before investing in a CRM strategy, and find out how to leverage your CRM effectively with a series of expert tips from Greenhouse CRM. Posted: 25 Apr 2019 \| Published: 25 Apr 2019 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software

CSO Insights Summary Report: The Impact of Sales Process and CRM on Optimizing Sales Effectiveness sponsored by FrontRange Solutions Inc. WHITE PAPER: Compare the performance differences between firms with well a defined and CRM supported sales process verses those without optimized sales strategies. Discover the most dramatic areas of performance gain and the impact on sales effectiveness. Posted: 22 Nov 2006 \| Published: 26 Dec 2005 TOPICS: Business Performance Management \| CRM \| CRM Best Practices \| CRM Hosting \| Lead Generation \| ROI \| Sales Force Automation \| Sales Information Systems

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