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Computer Weekly storage case studies sponsored by ComputerWeekly.com CASE STUDY: Antony Adshead takes a look at what made the winning entries stand out from the crowd in the Computer Weekly European User Awards. Posted: 24 Feb 2014 \| Published: 24 Feb 2014 TOPICS: Acceleration Hardware \| Amazon Web Services \| Cache Server Hardware \| CRM \| CRM Hosting \| Flash Memory \| SAN \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Consolidation \| Storage Devices \| Storage Efficiency \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Hardware \| Storage Infrastructure \| Storage Optimization \| Storage Provisioning \| Storage Resource Management \| Storage Service Providers \| Storage Virtualization \| Tiered Storage

Realize Your Digital Ambition: 4 Areas Energy Organizations can Power Digital Initiatives Today sponsored by Appian WHITE PAPER: In this e-book, learn how digital technologies can help those in the energy industry improve operations. Discover the 4 ways in which energy organizations can realize their digital ambitions, and explore how those already embracing digital technologies can drive business value and deliver tangible results. Posted: 13 May 2019 \| Published: 13 May 2019 TOPICS: Business Management \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Retention \| Customer Satisfaction \| Energy Industries \| Manufacturing \| Manufacturing Industry \| Manufacturing Systems

Guidebook: Oracle Cloud Services sponsored by ComputerWeekly.com ANALYST REPORT: This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. Posted: 10 May 2012 \| Published: 10 May 2012 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| CRM Hosting \| Databases \| ERP \| ERP Software \| Oracle (Product) \| PeopleSoft (Product)

The Ultimate Guide to Workflow Automations Across Marketing Apps sponsored by Workato EBOOK: In this e-book, learn how marketers can improve their customer engagement and customer experience strategy with Workato. Discover Workato product features and benefits, and explore how Workato can help your organization achieve marketing workflow automation, stay on top of key customer touchpoints, and more. Posted: 24 May 2019 \| Published: 24 May 2019 TOPICS: Business Management \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Workflow Software \| Workforce Management Software

Microsoft Dynamics CRM For Government sponsored by ComputerWeekly.com ANALYST REPORT: Analyst group, Nucleus research assesses the business benefits achieved by government organisations deploying Microsoft Dynamics CRM. Posted: 01 Oct 2013 \| Published: 01 Oct 2013 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Support Software

Prepare Your Service Desk for Digital Transformation sponsored by Freshworks RESEARCH CONTENT: View this research report to gain a better understanding of the role the service desk plays in digital business transformation. Discover the major motivations behind digital transformation projects, and explore how service desk professionals feel about digital business transformation. Posted: 06 Jun 2019 \| Published: 31 Dec 2018 TOPICS: Artificial Intelligence \| Business Intelligence \| Business Intelligence Software \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| CRM Services \| CRM Software \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software

CSO Insights Summary Report: The Impact of Sales Process and CRM on Optimizing Sales Effectiveness sponsored by FrontRange Solutions Inc. WHITE PAPER: Compare the performance differences between firms with well a defined and CRM supported sales process verses those without optimized sales strategies. Discover the most dramatic areas of performance gain and the impact on sales effectiveness. Posted: 22 Nov 2006 \| Published: 26 Dec 2005 TOPICS: Business Performance Management \| CRM \| CRM Best Practices \| CRM Hosting \| Lead Generation \| ROI \| Sales Force Automation \| Sales Information Systems

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML sponsored by West Interactive PRESENTATION TRANSCRIPT: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. Posted: 30 Jul 2010 \| Published: 30 Jul 2010 TOPICS: Cloud Computing \| Contact Center Management \| Contact Management Software \| CRM \| CRM Hosting \| CRM Services \| CRM Software \| IVR \| Platform as a service \| Voice Recognition \| Voice Recognition Software \| VoiceXML

Case Study: Salesforce.com and BakBone Software, Inc. sponsored by Salesforce.com CASE STUDY: This case study documents an important paradigm shift now underway in the enterprise software industry and we can expect more companies to follow the Salesforce. com lead. Posted: 04 Oct 2006 \| Published: 04 Oct 2006 TOPICS: Application Deployment \| CRM \| CRM Hosting \| CRM Software \| Integrated Development Environments \| Sales Force Automation

Microsoft Dynamics CRM Trial Page sponsored by Microsoft SOFTWARE DEMO: Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart. Posted: 24 Oct 2011 \| Premiered: 24 Oct 2011 TOPICS: Cloud CRM \| CRM \| CRM Hosting \| CRM Services \| CRM Software \| Customer Service \| Marketing

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