CW Buyer's Guide: Customer Relations (CRM)
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: 31 Jan 2012 | Published: 05 Oct 2011
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How to tackle trust and co-operation
sponsored by ComputerWeekly.com
WHITE PAPER:
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
Posted: 25 Oct 2011 | Published: 10 Nov 2010
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A Computer Weekly buyer's guide to retail technology
sponsored by ComputerWeekly.com
EGUIDE:
The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.
Posted: 17 Oct 2018 | Published: 17 Oct 2018
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Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015
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How a Top E-Commerce Strategy Leads to Strong Sales
sponsored by ZeroLag Communications Inc.
EGUIDE:
In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business.
Posted: 24 Jun 2014 | Published: 24 Jun 2014
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Solution Spotlight: Supply Chain Management and Electronic Data Interchange
sponsored by IBM and ComResource
EGUIDE:
Read this expert e-guide to learn how today's manufacturers can maximize their use of electronic data interchange (EDI) to improve supply chain management (SCM) efficiency.
Posted: 12 Dec 2012 | Published: 10 Dec 2012
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IBV Study: Capitalizing on the Power of the Smarter Consumer
sponsored by IBM
WHITE PAPER:
Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.
Posted: 07 May 2013 | Published: 28 Feb 2011
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One Click Away: Where Does the Data Come From?
sponsored by LANSA
WHITE PAPER:
Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.
Posted: 20 Feb 2014 | Published: 20 Feb 2014
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Addressing changing customer behavior
sponsored by IBM
WHITE PAPER:
This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences.
Posted: 13 Nov 2013 | Published: 31 May 2013
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Exalogic & Exadata: The Optimal Platform for ATG
sponsored by Oracle Corporation
WHITE PAPER:
Download this white paper to learn about the market-leading e-Commerce solution and how improved performance can lead to increased conversion rates and higher revenue.
Posted: 06 Mar 2012 | Published: 06 Jan 2012
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