Customers Multimedia

WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.

Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

WEBCAST: Today’s organizations are in need of greater speed and flexibility. Namely, they’re looking for ways to integrate their core data centers, regional offices and remote users with SaaS and IaaS providers, and to extend their traditional WAN to the cloud. Watch this webcast to learn how Apcela’s Arcus Platform may be able to assist.

Posted: 08 Feb 2021 | Premiered: Feb 29, 2020

WEBCAST: Mobile workers need access to the same tools and applications they use in the office. Mobile Remote Access Services (MRAS) from AT&T provide added security to help keep employees connected to the tools they need to be efficient and productive.

Posted: 13 Oct 2011 | Premiered: Oct 13, 2011

SOFTWARE DEMO: This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely.

Posted: 11 Dec 2008 | Premiered: 11 Dec 2008

WEBCAST: Learn how a large enterprise utilized a new solution to employ a scalable, efficient laptop deployment and management solution within their mobile vehicles. View this webcast now.

Posted: 31 Aug 2007 | Premiered: Aug 1, 2007

WEBCAST: Security in today's IT infrastructure presents challenges to all sorts of organizations, but especially to distributed enterprises. Branch offices and remote locations are often less secure than the headquarters or main data center location. Watch this webcast to learn how and why you should ensure that every location is properly secured.

Posted: 17 Jul 2009 | Premiered: Jul 17, 2009

VIRTUAL ENVIRONMENT: This Information Security Classroom focuses on identity and access management (IAM) strategies for hosted and cloud-based systems accessed by company-owned and employee-owned devices.

Posted: 25 Jul 2013 | Premiered: 25 Jul 2013

WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more!

Posted: 13 Jun 2012 | Premiered: May 31, 2012

WEBCAST: Tune into the following webinar to learn what it takes to accurately calculate customer lifetime value and how by doing so successfully, you can drive improvements across all aspects of you company.

Posted: 20 Oct 2014 | Premiered: Oct 20, 2014

WEBCAST: In this age of the empowered customer, companies are pressured to stay on their toes so as to retain customer loyalty in the most intuitive, fast, responsive means possible. In this fascinating webcast, learn the importance of the business-critical First Mile of customer interactions – the point at which customer loyalty is either gained or lost.

Posted: 31 Mar 2014 | Premiered: Mar 31, 2014

PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.

Posted: 22 Jul 2009 | Premiered: 22 Jul 2009

WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.

Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.

Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

WEBCAST: This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now.

Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

VIDEO: Watch this short video and learn how leading retailers, distributors and manufacturers leverage IBM InfoSphere Product Information Management solutions to boost supply chain productivity and deliver an optimal customer purchase experience.

Posted: 15 Nov 2011 | Premiered: 15 Nov 2011

WEBCAST: The following webcast intends to clarify the current state of customer experience management and how companies can start powerful initiatives of their own. Tune in now to find out how CMOs and CIOs need to work together to make CEM take flight, what needs to be addressed, and much more.

Posted: 19 May 2014 | Premiered: May 19, 2014

WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.

Posted: 27 Aug 2019 | Premiered: Aug 27, 2019

WEBCAST: Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more

Posted: 17 Jul 2013 | Premiered: Jul 17, 2013

VIRTUAL SEMINAR: Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.

Posted: 30 Jan 2012 | Premiered: 30 Jan 2012

WEBCAST: Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.

Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

VIDEO: The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.

Posted: 10 Jun 2009 | Premiered: 10 Jun 2009

WEBCAST: In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to predict customer behaviors, improve customer engagement, and more.

Posted: 27 Dec 2013 | Premiered: Sep 3, 2013

VIDEO: Watch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process.

Posted: 04 Aug 2013 | Premiered: 02 Aug 2013

WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.

Posted: 09 Sep 2009 | Premiered: Sep 9, 2009

WEBCAST: View this comprehensive webcast to learn how to integrate QuickBooks® Desktop data with Salesforce® using a CRM integration tool. Discover how integration can empower your sales and support teams to make better decisions and handle customer needs.

Posted: 14 Nov 2013 | Premiered: Jul 26, 2013

VIDEO: Hitachi is creating automated shops that can be easily set up by combining advanced technologies like AI and privacy-enabled sensors. Watch this short video to see how this next step in retail development is improving the lives of customers and retailers alike.

Posted: 16 Aug 2021 | Premiered: 16 Aug 2021

WEBCAST: Generative AI is positively disrupting the world of customer service. The potential is reaching new heights, yet companies are slow or hesitant to adopt. Watch this webinar to learn about generative AI’s potential to drive market differentiation, enhance customer satisfaction, achieve cost savings, and boost employee productivity and efficiency.

Posted: 03 Apr 2024 | Premiered: Mar 28, 2024

WEBCAST: Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications.

Posted: 24 Feb 2014 | Premiered: Feb 24, 2014

VIDEO: In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

Posted: 14 Dec 2009 | Premiered: 14 Dec 2009

WEBCAST: Custom Express Do and Don't

Posted: 18 Apr 2014 | Premiered: Apr 18, 2014

VIDEO: Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.

Posted: 16 Aug 2010 | Premiered: 16 Aug 2010

WEBCAST: The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics.

Posted: 20 Aug 2009 | Premiered: Aug 20, 2009

VIRTUAL SEMINAR: Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere."

Posted: 24 Jan 2012 | Premiered: 24 Jan 2012