Customers Multimedia

WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.

Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

WEBCAST: Today’s organizations are in need of greater speed and flexibility. Namely, they’re looking for ways to integrate their core data centers, regional offices and remote users with SaaS and IaaS providers, and to extend their traditional WAN to the cloud. Watch this webcast to learn how Apcela’s Arcus Platform may be able to assist.

Posted: 08 Feb 2021 | Premiered: Feb 29, 2020

WEBCAST: Learn how a large enterprise utilized a new solution to employ a scalable, efficient laptop deployment and management solution within their mobile vehicles. View this webcast now.

Posted: 31 Aug 2007 | Premiered: Aug 1, 2007

SOFTWARE DEMO: This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely.

Posted: 11 Dec 2008 | Premiered: 11 Dec 2008

WEBCAST: Security in today's IT infrastructure presents challenges to all sorts of organizations, but especially to distributed enterprises. Branch offices and remote locations are often less secure than the headquarters or main data center location. Watch this webcast to learn how and why you should ensure that every location is properly secured.

Posted: 17 Jul 2009 | Premiered: Jul 17, 2009

VIDEO: What if the service function was a driver for growth, engaging the customer at every step of the journey and delivering the experiences they desire? Tune into this brief video to learn how you can reimagine service with AWS, Accenture, and Salesforce to boost customer satisfaction and retention and drive revenue for your business.

Posted: 25 Jun 2024 | Premiered: 25 Jun 2024

VIDEO: When it comes to creating a sustainable and unified customer experience, consistency and uniformity are the keys. However, for organizations with multiple locations, delivering a consistent CX can be hard. Overcoming the challenges of varied data models and silos requires the right solution. Watch this video to see what that solution is.

Posted: 17 Apr 2024 | Premiered: 17 Apr 2024

VIDEO: Hitachi is creating automated shops that can be easily set up by combining advanced technologies like AI and privacy-enabled sensors. Watch this short video to see how this next step in retail development is improving the lives of customers and retailers alike.

Posted: 16 Aug 2021 | Premiered: 16 Aug 2021

VIDEO: In this 2-minute video, you’ll hear from Bob Shelton, VP of Business Development at Tarigma, about how they leveraged services from AllCloud to migrate their on-premises software to the AWS cloud. Tune in now to find out how used generative AI to reduce manual reporting tasks and boost efficiency for their business.

Posted: 04 Jun 2024 | Premiered: 04 Jun 2024

WEBCAST: It is essential to understand stakeholder priorities in today's ever-changing healthcare landscape. Learn what health systems are prioritizing in 2024, how they are building partnerships to address challenges, and how to interact with four key health system customer archetypes.

Posted: 27 Sep 2024 | Premiered: Sep 27, 2024

WEBCAST: With so much competition in almost every industry, the customer experience has become the key differentiator for customers. This means that businesses must ensure that their CX strategy and processes are built to enhance the overall experience. Without the right platform, this can be a challenging task. Watch this webcast to learn more about it.

Posted: 20 Jul 2023 | Premiered: Jul 20, 2023

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

VIDEO: Tune in to this short video to learn why the customer’s perception of the journey may significantly diverge from your organization’s design of the “happy path”, and how to get everyone back onto the right track.

Posted: 08 Mar 2024 | Premiered: 08 Mar 2024

WEBCAST: The SAP ECC end of mainstream support deadline is fast approaching, with many customers unaware of the 2025 cutoff. Learn about your options to extend the life of your ERP investment and avoid costly migrations by tuning into this webinar.

Posted: 23 Aug 2024 | Premiered: Aug 23, 2024

WEBCAST: Tune into this webinar for a breakdown how to scale and personalize your ongoing webinar-based ABM efforts, from expanding the variety of your webinar formats to introducing virtual and hybrid events.

Posted: 06 Feb 2023 | Premiered: Feb 7, 2023

WEBCAST: Tune in to this TechTarget webinar for a close look at how to attract more new buyers and bind existing customers through a focus on customer centricity that goes far beyond modeled personas.

Posted: 30 Jul 2022 | Premiered: Jul 30, 2022

WEBCAST: To keep up with digital transformation, many organizations have started to integrate Gen AI and other automation tech for improved efficiency, productivity, and satisfaction. However, many are still hesitant to lean into these tools. Tune into this webinar to learn more.

Posted: 27 Sep 2024 | Premiered: Sep 27, 2024

WEBCAST: The shift-left mindset empowers users to prevent issues before they reach the higher tiers of support. In this webcast, TSA’s John Ragsdale, Coveo’s Bonnie Chase, and Coveo’s Leblanc, come together to discuss how shift left strategy allows organizations to improve customer experience. Watch now to learn more.

Posted: 07 Aug 2024 | Premiered: Aug 7, 2024

VIDEO: Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.

Posted: 14 Aug 2024 | Premiered: 14 Aug 2024

WEBCAST: To unravel the intricate tapestry of vendor loyalty, customer satisfaction and differentiation in 2024, tune into this webcast featuring two subject-matter experts from TechTarget.

Posted: 03 Apr 2024 | Premiered: Apr 3, 2024

WEBCAST: In this webinar, Sanofi’s Head of Customer MDM will share its journey to achieving a Customer 360 solution through MDM and data engineering. Tune in to learn how, in just 2 years, Sanofi was able to increase ROI, simplify data management and governance, reduce risks, streamline operations, and lower TCO.

Posted: 01 Dec 2023 | Premiered: Dec 1, 2023

VIDEO: Find out you can deliver seamless customer experiences while reducing costs in this short video, where ServiceNow walks you through a day in the life of a member of a successful CX team.

Posted: 09 Mar 2024 | Premiered: 09 Mar 2024

VIDEO: Research shows that AI and analytics bring a total annual value of up to $2 trillion to the financial services sector. One main driver for this is the adoption of AI in the contact center to improve the speed, accuracy, and efficiency of customer service operations. Watch this video to learn how you can leverage AI to power your CX to a new level.

Posted: 19 Jun 2024 | Premiered: 19 Jun 2024

WEBCAST: Ask any CEO what they want, and they’ll likely tell you it’s more customers. That is easier said than done—or is it? With so many tactics to create new opportunities, the time to act is now. Watch this webcast to learn how account-based marketing (ABM) keeps customers engaged and spending with you.

Posted: 15 Feb 2023 | Premiered: Feb 15, 2023

VIDEO: More than ever before, the customer relationship is being addressed directly by digital tools. In this Hughes Network Tech Talk, Karthik Ganesuni describes how APIs may be leveraged to create an optimal customer experience by simplifying the integration across a multitude of technologies. Watch the video now to learn more.

Posted: 13 Sep 2024 | Premiered: 14 Sep 2024

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

WEBCAST: Your contact center agents spend all day interacting with your customers. The data they collect is invaluable for your business when it comes to enhancing your customer experience and future sales. However, if you don’t have the right platform for them, they may not collect all the relevant data you need. Watch this video to see how to fix that.

Posted: 21 Jul 2023 | Premiered: Jul 21, 2023

VIDEO: In this brief video, you’ll discover how CRM powered by intelligent data can power rich experiences across the entire customer journey with the possibilities of the metaverse. Tune in now to find out how you can unlock the data and analytics capabilities necessary to deliver personalized and relevant customer experiences.

Posted: 21 Jun 2024 | Premiered: 21 Jun 2024

VIDEO: While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.

Posted: 18 Apr 2024 | Premiered: 18 Apr 2024

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024