Customers White Papers

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Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Rethinking MDM in a BYOD World
sponsored by TechTarget Security
WHITE PAPER: Discover the ins and outs of the Bring Your Own Device (BYOD) trend and why traditional mobile device management solutions are no longer sufficient. Also inside, learn a security strategy that will keep your enterprise protected.
Posted: 01 Nov 2012 | Published: 01 Nov 2012

TechTarget Security

A Business Guide to MPLS IP VPN Migration: Five Critical Factors
sponsored by XO Communications
WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

Distributed Capture Platforms: Reducing Costs, Removing Bottlenecks and Mitigating Risks
sponsored by EMC Corporation
WHITE PAPER: Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
Posted: 21 Aug 2008 | Published: 15 Aug 2008

EMC Corporation

Understanding High Availability for the BlackBerry Enterprise Server
sponsored by BlackBerry
WHITE PAPER: Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
Posted: 23 Jun 2010 | Published: 06 Aug 2009

BlackBerry

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.

Jabra - Devices Make Experiences: Company Profile
sponsored by Insight and Jabra
WHITE PAPER: In this resource, explore a series of hands-free devices that will enable your mobility initiatives to soar, truly enabling a productive workforce.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

Insight and Jabra

Elite Pad Datasheet: The true tablet for business
sponsored by Insight and HP
WHITE PAPER: View this white paper for an introduction to a tablet that's truly built for business. Download now for a quick overview of the key features and benefits this hardware has to offer!
Posted: 04 Mar 2014 | Published: 31 Oct 2012

Insight and HP