Content Analytics Reports

EBOOK: No matter where you are on your journey to Interactive Marketing, you can get there with the right marketing software solutions. When you achieve effective, efficient, measurable marketing that creates meaningful dialogue, you ensure increased lifetime customer value. This eBook reveals just some of the important steps along the journey.

Posted: 06 May 2011 | Published: 06 May 2011

EGUIDE: The content analytics market is growing tremendously year by year. A new report by consulting firm Alta Plana Corporation said it expects the market to increase at an average annual rate of 25% for the next several years. In this expert e-guide, readers will learn the effect of content analytics on social media data.

Posted: 14 Dec 2011 | Published: 14 Dec 2011

EGUIDE: This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management.

Posted: 07 Dec 2011 | Published: 05 Dec 2011

EGUIDE: This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics.

Posted: 07 Dec 2011 | Published: 05 Dec 2011

EGUIDE: Many organizations are taking their dynamic case management (DCM) efforts to the next level by applying analytics technology. In this Tip Guide, readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid pitfalls and problems in implementation.

Posted: 18 Nov 2011 | Published: 07 Nov 2011

EGUIDE: This e-guide continues ebizQ.com's exploration of the role of analytics in successful dynamic case management (DCM). In this installment, find strategies and tactics for combining the two, and a Q & A with analyst insight on analytics and a bigger-picture view of case management.

Posted: 16 Nov 2011 | Published: 14 Nov 2011

EGUIDE: A growing number of companies are revving up their dynamic case management (DCM) efforts with analytics technology, which helps users detect patterns, spot trends and gain other insights from their case information. This e-guide introduces the trend, and offers seven expert tips for combining the two technologies for maximum success.

Posted: 09 Nov 2011 | Published: 08 Nov 2011

EGUIDE: This Tip Guide offers practical advice for combining dynamic case management (DCM) and analytics to spot trends and glean other insights from case information. Readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid problems in implementation.

Posted: 08 Nov 2011 | Published: 08 Nov 2011

WHITE PAPER: Learn how to leverage advanced case management to apply analytics to detect fraud and support investigations.

Posted: 10 Oct 2011 | Published: 10 Oct 2011

WHITE PAPER: Read this white paper to learn about the compliance implications of case-based process automaiton.

Posted: 22 Sep 2011 | Published: 30 Sep 2010

EGUIDE: This eBook, designed for IT and content management professionals, provides an introduction to content analytics technologies and use cases to help readers understand the potential benefits of text mining tools and other content analytics software. It also includes best-practices advice on selecting content analytics tools.

Posted: 06 Jul 2011 | Published: 06 Jul 2011

WHITE PAPER: This overview examines the power of Speech Analytics technology to extend resources and expand knowledge.

Posted: 23 Jun 2011 | Published: 23 Jun 2011

PRESENTATION TRANSCRIPT: In this presentation transcript with Seth Grimes, Principal Consultant at Alta Plana Corp. and originator of the Text Analytics Summit, listeners will learn about best practices for evaluating content analytics tools and choosing the technology that best meets their business requirements.

Posted: 22 Jun 2011 | Published: 22 Jun 2011

WHITE PAPER: What is "Speech Analytics," exactly, and why is it important? Find out how the latest wave of Speech Analytics offerings are used in call center communication today and what the benefits are.

Posted: 20 Jun 2011 | Published: 20 Jun 2011

WEBCAST: Learn about identifying hidden trends, creating cost savings, and differentiating yourself from your competitors.

Posted: 23 May 2011 | Premiered: May 23, 2011

PRESENTATION TRANSCRIPT: This white paper from IBM takes a look on their newest content analysis tool, Watson, and how this groundbreaking technology may be able to transform your workplace in the future.

Posted: 12 Apr 2011 | Published: 12 Apr 2011

ANALYST REPORT: In this report written by Wayne Eckerson, Director of Research for TechTarget, Wayne proposes that there are four main types of intelligences designed to turn data into information and information into insights and action: business intelligence (BI), analytic intelligence, continuous intelligence and content intelligence. Read on to learn more.

Posted: 24 Mar 2011 | Published: 24 Mar 2011