Tip Guide: DCM and analytics: Looking at the big picture with Michael Dortch

Tip Guide: DCM and analytics: Looking at the big picture with Michael Dortch

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This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management.

Vendor:
IBM
Posted:
Dec 7, 2011
Published:
Dec 5, 2011
Format:
PDF
Type:
eGuide
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