DCM and analytics: Guidelines for linking the two for maximum impact

No question about it: Case management is an increasingly popular choice for organizations looking to improve efficiency, productivity, collaboration capability and, ultimately, the quality of service they provide clients and customers. Now many are taking their dynamic case management (DCM) efforts to the next level by applying analytics technology. In this Tip Guide, readers will learn:

* Where the combination is likely to work best

* Where business process management (BPM) fits into the picture

* How to avoid pitfalls and problems in implementation

Vendor:: IBM
Posted:: Feb 8, 2021
Published:: Nov 7, 2011
Format:: PDF
Type:: eGuide

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