The connected retail store
sponsored by Bosch
WHITE PAPER:
Digitization, IoT, and the availability of an abundance of data are opening up new possibilities for the retail industry. Read this white paper to learn how IoT can help retailers improve operational efficiency and customer experience.
Posted: 13 Nov 2020 | Published: 13 Nov 2020
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Delivering the continuous, connected customer journey
sponsored by OpenText
EBOOK:
Regardless of the many terrains customers tread, they expect consistent and personalized experiences. This seamless customer journey can generate game-changing rewards for your enterprise. Read this eBook to learn how you can get started optimizing your digital customer experience.
Posted: 08 Dec 2020 | Published: 08 Dec 2020
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Boost Customer Experience with the Power of CRM
sponsored by CloudCall Ltd
RESOURCE:
CRM systems enable organizations to develop a complete, 360-degree view of their customers. Explore the benefits of using a CRM solution in this infographic.
Posted: 04 Nov 2020 | Published: 04 Nov 2020
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CRM enters maturity as customer experience custodian
sponsored by ComputerWeekly.com
EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
Posted: 21 Dec 2020 | Published: 21 Dec 2020
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A Computer Weekly e-Guide to CRM
sponsored by ComputerWeekly.com
EGUIDE:
We take a look at the fundamental do's and don'ts of Customer Relationship Management. Including examples of how companies are utilizing it to their advantage and how to avoid making mistakes in the world of building bridges with your customers.
Posted: 10 Dec 2020 | Published: 10 Dec 2020
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Extend the Digital Conversation
sponsored by [24]7.ai
EBOOK:
For businesses looking to create the best possible customer experience, making conversations more personal makes them more powerful. Download this eBook to learn how you can enhance digital conversations with personalization and other features.
Posted: 22 Sep 2020 | Published: 22 Sep 2020
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![[24]7.ai](https://cdn.ttgtmedia.com/bitpipe/logos/logo_1413470027_753.gif)
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5 Best Practices to Engage the Modern Buyer
sponsored by Highspot
EBOOK:
If sales reps want to win over today’s buyers, they must start by providing a great buying experience. And one of the most effective ways to do that is with personalized, insightful content. Explore the 5 best practices for engaging modern buyers and potential prospects in this eBook.
Posted: 12 Aug 2020 | Published: 12 Aug 2020
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AI and automation in customer service: Is it too good to be true?
sponsored by ServiceNow
EGUIDE:
Technological advancements are transforming traditional customer service departments and call centers into multidimensional corporate forces. Learn how AI, chatbots, process automation and predictive analytics is affecting customer service and the future of the enterprise.
Posted: 23 Jan 2020 | Published: 23 Jan 2020
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Salesforce.com: Success on Demand
sponsored by Salesforce.com
PRODUCT LITERATURE:
The proven leader in on-demand customer relationship management (CRM), salesforce.com makes businesses more successful.
Posted: 04 Oct 2006 | Published: 01 Oct 2006
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Total cost of ownership: How much are you really spending to host your ad server?
sponsored by OpenX
WHITE PAPER:
OpenX has calculated all the 'hidden' costs of hosting your own ad server. Read this white paper and understand the full range of costs such as technical infrastructure, soft-costs such as staff time, and risks associated with self-hosting.
Posted: 23 Feb 2011 | Published: 23 Feb 2011
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