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Essential Operational Resilience
sponsored by ServiceNow
WHITE PAPER: Operational resilience is defined as ‘the ability of an organization to continue to serve its customers, deliver products and services, and protect its workforce in the face of adverse operational events by anticipating, preventing, recovering from and adapting to such events.’ View this white paper to learn 4 steps to operational resilience.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Optimizing IT Costs for Optimal Performance
sponsored by SolarWinds, Inc.
WHITE PAPER: Uncover five steps to follow to ensure that your IT optimization efforts aren’t conducted in vain – and find out more information about the benefits of IT tool consolidation.
Posted: 10 Jun 2020 | Published: 10 Jun 2020

SolarWinds, Inc.

Infographic: Top 10 ways to improve Customer Experience
sponsored by ComputerWeekly.com
EGUIDE: As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
Posted: 16 May 2019 | Published: 16 May 2019

ComputerWeekly.com

Focus: Accelerating change for women in tech
sponsored by ComputerWeekly.com
EGUIDE: This e-guide looks at the opinions many industry experts have on how to accelerate the number of women in the technology industry and why doing so is important.
Posted: 26 Jul 2018 | Published: 26 Jul 2018

ComputerWeekly.com

CW Middle East ezine April 2018
sponsored by ComputerWeekly.com
EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right.
Posted: 05 Apr 2018 | Published: 12 Apr 2018

ComputerWeekly.com

Monitoring & Alerting Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER: IT professionals struggle to manage alerts, particularly the amounts of false alerts they get in a day. How can they build a more successful monitoring strategy? View this guide to learn best practices for smarter alerting, faster troubleshooting and more proactive monitoring – and discover how AIOps is paving the way for the future of alerting.
Posted: 12 Mar 2020 | Published: 12 Mar 2020

LogicMonitor

Infographic: Content marketing strategy in a post-pandemic era - Engaging IT buyers
sponsored by ComputerWeekly.com
INFOGRAPHIC: When the pandemic hit and live events had to end organisations needed to rethink their marketing mix and move to a digital space. In this infographic, we share a few tips and tricks for developing engaging content in a post-pandemic era.
Posted: 05 Oct 2021 | Published: 05 Oct 2021

ComputerWeekly.com

CIO Trends #9: Middle East
sponsored by ComputerWeekly.com
EGUIDE: In this issue find out how blockchain is being tried out in Saudi Arabia to enable consumers to use their faces and blockchain-based apps to withdraw money from cash machines, rather than inserting PINs. Also, read how the UAE's Etihad Airways is working to use AI to help it better engage with staff and benefit from their knowledge and ideas.
Posted: 30 Jul 2019 | Published: 30 Jul 2019

ComputerWeekly.com

Adapting IT operations to uncertain times
sponsored by ServiceNow
WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020

ServiceNow

Beyond the Horizon of Digital Transformation
sponsored by Vitria Technology, Inc.
ESSENTIAL GUIDE: Companies are starting to reach the maturity stages of their digital transformation initiatives, but for many, it's still unclear what a transformed enterprise will look like. In this expert eGuide, find out what's in store for digital transformation in the future – and take a peek at the outcomes.
Posted: 07 Sep 2018 | Published: 06 Sep 2018

Vitria Technology, Inc.
 

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